Concello de Vigo Reviews

There is a queue for an appointment and another for an appointment .... you cannot register until August

Very bad care, there should be more control with some window people. It seems that it bothers him to serve people.

A marvel as they respect the total citizen privacy with documentation the treatment of the most eapecial the understanding of the Portuguese with the perfect Galician. Those helped by people without means or a first-class family. In short, you feel at home as I would like you as a family member. nice applause for the help of Vigo.

Emblematic building and innovative design for your time. Many criticized him, in his day, for being a tower that did not fit the environment. Today it is already part of the landscape of the city with an unmistakable silhouette. If you have occasion you can not miss the impressive views of the estuary from its highest floors.

It is well located. But to go to do paperwork, now with the Covid thing, it's crazy

Come back tomorrow.


Despite the warning from Figaro (Larra) that not even in 6 months he will succeed, the visitor does not believe it. However, every time they go to an office, professional, etc ... they always receive the answer, come back tomorrow.
After the six months, the foreigner must agree with Figaro and leave.

The schedule of attention to the citizen (client) is the worst, because as you work, any management is complicated. Apart from that, fewer Dinosetos and more provision of social budgets and spaces for youth.

I went to activate the citizen folder and with the previous appointment, the procedure was 5 minutes from which I entered

I have visited the c
Concello to perform some management I have left satisfied

A policewoman in the concello de vigo an edge and ill-mannered scoundrel

Fast and secure management, parking, they gave me the number, which I had requested by appointment and they attended to me in 5 minutes

Large crowds, inefficient and occasionally rude service, and one of the ugliest town halls in Europe.

They owe me 1400 of the illegal taxes they charged me when selling my apartment!

As a Vigo citizen I am very happy with the treatment received as well as the speed and good work of its workers, they have always advised me very well and effectively. It is a very transparent city council and with an enviable openness, the councilors, mayor, ... have the door open to all citizens for our doubts, claims and proposals.

If someone wants to know what is the Galician feism that goes through there ... if not that does not approach

The official to whom I tried to ask if the papers I had was enough, I shout because I did not have a number (they had already finished in 149 and information told me to ask in the first free window). I had the urge to recommend an orfidal, but after seeing how I insult two other people, I think it is best to admit her directly to a psychiatric hospital. His companion, much friendlier, answered me without problems in a second attempt. Ah! I still await the answer to the corresponding complaint that I raised to the service ...

I will tell you my little experience for those who are interested.
It turns out that I went to register and as it was the second time I did it in my life, I didn't have much idea that I needed so, how logical, I requested the form and asked what I had to do.
I was attended by an elderly lady, short, red-haired, slow, unpleasant and unwilling to work. The lady not only did not want to explain anything to me but she answered me badly, she even told me a question I asked about the Dni "BUT YOU HAVE HEARD ME OR WHAT?
He scoffed, was sarcastic, cynical and nothing professional.
I get the impression that they hire one or another by plug because otherwise, I do not understand, there are many people better qualified for those positions that are so demanded and instead have a lady who for some procedures that made them in 5 minutes at the city hall of Murcia, she made them to me in 20-25.
Little efficiency, without visible knowledge of typing or computer science and poorly educated and I am not the only one who has taken that impression.
The next day, my partner went to submit the completed application form and the same lady touched him, living the same experience as me.
For employees like that lady, it is normal that the city council of Vigo has such a bad reputation and everything goes so slow and disorganized.
Hopefully we left so much ornament and the town hall that looks like the deli of a supermarket was fixed.
I have gone to the town hall of a small town in Murcia with 1/4 of the population of Vigo and the site was much larger and more professional, like some employment office I have seen, with its own rooms, tables and chairs, where everyone can Having your privacy when doing the paperwork and the staff is incredibly qualified, where you can tell they are agile and show that they have the relevant studies.
Oh, and the machines there are not all damaged, the queues do not exist, you can wait quietly with your number of times anywhere.
Too bad, I was born and lived all my life here, except for the last 6 months, and the town hall remains the same as when I was little and went with my mother. Not a change in staff and not an improvement.

After presenting myself to an employment exchange, I discover that when the notes come out, a few do a full exam. Curiously, I find out that some of them are relatives of people who work at the council, others agree that they are brothers (both doing full on the exam)
Well, these few knew the exam questions.
Corruption in its purest form.

The People's House Very well. Equipped and with awnings the services of a GREAT COUNCIL

Something fails when for a procedure as simple as a duplicate of the bus card they give you an appointment for 15 days later

Bad attention in Statistics and Data, should close! People do not deserve to be treated with abuse and disrespect!

Good although it is very windy and cold and there are leaks at the entrance when waiting for the standard

A shame awaits her in full sun, a single person attending. They would have to improve customer service, improve phone service and the website. Quarantine was lifted throughout Spain, that includes Vigo.

In the comments I see criticism of the building of the council ... to my truth I am even glad that it is not a wonder because that would bother me since it would have spent a lot of money so that really who enjoyed it are basically the people who works there and to me that as a citizen is not something that interests me ... but that money is destined to things that really result in daily well-being. To do paperwork I do not need a luxury city hall, any site with a correct attention serves me.
But the truth is that the sanctions service does not serve any reason when you resort, since I was sanctioned for parking in an area of land where the way of parking is not regulated, saying that my car was double-lined and it is a lie. I do not understand why they consider mine in a double row and not the other ... or rather they could not consider anyone because it is not regulated how to park ... when it comes to charging they do not attend to reasons because it would imply losing money ... they only adduce general reasons such as the legal procedures have been processed and the appeal is dismissed ... pathetic ... they could have said the same without even having read anything ...

A total lack of commitment to the citizen in relation to public transport. Frequencies of one hour are not received, and that these lines are not the most careful so that they do not fail, it is a contempt for those citizens. Example: a failure in C1 only means waiting another 10 minutes, but a failure in an 18A implies an hour and a half or two ... Total lack of seriousness, today another half hour late, the company denying a bus reinforcement, and the City Council consenting that there is no accessible claims system. As a company policy, "the customer to wait". And to top it off, the City Council launching several works at once in the center, without an alternative itinerary plan, and without any capacity to order the predictable traffic saturation. A serious lack of attention to the mobility of citizens. A city that wants to boast modern cannot have such an embarrassing public transport management.

SOLUTION TO THE PROBLEM WITH THE INDIGENT IN TORRECEDEIRA

Very bad. Total and absolute impotence. Congratulate the girl at the entrance managing the appointments for her professionalism and humanity. Officials at the window lack education.

Terrible experience in the register office. I arrived at 09:00 am in the morning, and I already reached number 29. It's 10:00 am in the morning and they still go by number 5 because they only have one person attending. It seems scandalous to me that you have to spend a whole morning to be able to register in the register.
Very bad organization.

Finally passed test I have gone with everything prepared for almost a month. There was no way to catch the phone and the internet crashed and I have had to disturb the official at the window. Thank God everything turned out great. With education and patience everything is achieved. And another little bit of luck. Thanks a lot to the friendly policemen at the entrance, they didn't let me give up. Thanks a thousand. Courage together we can.

Everything is very organized, you have to queue at the entrance

Go try to solve a problem, stand in line because of 4 windows, only one works (the rest are in the cafe), and when it is your turn you have the feeling that you are bothering.

Either these people are very badly used to working or they are burned, but the perception they give to the citizen is NEFASTA.

After a morning hesitating from window to window, here is not, go there, from there to the other side, when you receive the request 5 days after it is presented, you receive a certificate of inadmissibility for not complying with the form specifically intended for it.

Why do they have people there?

So goes the country ......

It would be good, if they expanded the peinador airport and brought in more airlines, such as Ryanair, easy jet, etc ... And that they supported this airport a lot, that can be gained a lot, encouragement and for the future of the airport

SOLUTION TO THE PROBLEM WITH THE INDIGENT IN TORRECEDEIRA

Please tell your mayor, mr. Gentleman, if the next meeting of mayors

Very bad attention. They have to pay attention to the people outside.

Horrible attention without compassion and everything is eagerness collection total or half star disaster

Tuesday 15. 9 in the morning. Land Registry Office. The official who attended me was efficient, kind, super effective. Leveille a thousand papers, and a thousand papers I reviewed. An attention of 10. Let them speak what they want of the officials. This lady helps the taxpayer. As it should be. Thanks.

The management of this town hall is appalling. As of December 31, all closed except registration, and despite the fact that on the official website of the Vigo municipality it is specified that all procedures ("Lixo" rates for example) can be managed and / or carried out from day 2 of January through December 31, both inclusive, there is no sign at the entrance or in the windows warning that X services will be closed today. The website of each window or counter is also not specified on its website, if you are going to carry out the Vitrasa card process that knows that at 12hrs they stop giving number

Organization that is VERY sad, 3 months closed and continues with the same schedule ... little logic
the person who cared for me, woman with red hair, SUPER EDGE
it is seen that some do not feel like working
We are in 2020 it is time to digitize some processes, having to wait 1 month to register is incredible

Totally useless. Why do you have people hired in the telephone service if they cannot solve your problems and only refer you to where they are solved? I have had to deal with city councils of several towns in Spain and although they are friendly they are useless. In others when you call they charge you taxes, taxes or fines by phone without any problem. In this they send me to the bank to pay what I have pending and you will see, according to those of the bank, if it is or is not. That is, they make decisions based on what the bank tells them. Great all

The first time I go to the City Hall, I was going to get an accreditation of registration in the register, in information all kindness and help; They told me how I could do it on a computer they have there and in 5 minutes I had everything fixed.

Chaotic organization of appointments to do the paperwork, to the poor lady at the door who is calling people, please provide at least a megaphone.

For the enumeration a totally inefficient system being in the epoch of the fourth revolution. The registry office opens at 0900 but I went to 0830 and took the number 8. The official gave the impression that she loved her job .... I bet I'm not so border ... if you read me, really, smile, it's free...

They do not notify the fines by radar and they charge you up to 6 times the amount of the fine for not identifying the driver ... Legal robbery beware of these people

They do not take you without an appointment, they do not pick up the phone, they do absolutely nothing

A shame, two-hour queues in the sun to make an appointment and then another queue to validate the appointment, because the appointment by phone, impossible, they do not pick up the phone or pay them ... very sad, so much covid protocol and in the end they have to people in the sun and crowded together without a safety distance ...

The only problem today is the queues. According to the time.

Chaos of tail and bureaucracy for any procedure, without generalizing the officials take care of you very reluctantly especially the woman of information that is super edge.

Totally inefficient. 30 min waiting for the sun to inform us that there is no appointment until October. One thing is that they take precautions for COVID and another is that they do not work!

They take a long time to attend to many of their procedures, they need more staff.
Keep in mind that for many procedures they have a limited number of appointments per day, so it is advisable to go early and on time.
Telephone attention is conspicuous by its absence.

Very good attention quickly and the lady who has attended very friendly thanks

Always very friendly and trying to solve the problem

The parking lot of the town hall of the largest city in Galicia, which claims to be an example of cosmopolitanism, does not allow card payments. In the SXXI. Of course, at least that information indicates that the winner is Galician.
*** PRECED TO BE THAT AFTER A COUPLE OF YEARS SINCE THE REVIEW HAVE PLACED THE OPTION TO PAY WITH CARD ***

When will the paving and repaving of the sidewalks of Rua San Roque from its intersection with Gregorio Espino to Rua Talude at the entrance of Colegio Mariano?
We are hundreds of parents of children who come to take them and pick them up, we cross every day a narrow sidewalk and full of obstacles with the consequent danger for children and adults. After something happens come the lamentations.
The state of the street in that stretch is shameful.
Greetings.

Good attention, committed to solving doubts in the best possible way.

The only thing I can say is that the building, seeing the green areas just behind it, does not look good, that tower will have very good views from the inside but from the outside it seems an aberration, it is my More

How is it possible that at the time we are here you cannot register online and that if you want an appointment you have to go there.

Excellent attention and very fast in the attention.

Disgust is the exact word ... You lose the morning and the officials with their schedule from 9 to 1.30 ... They close the blind at 1.25 ... A joke, seeing is believing

Lots of television and a lot of going out on the streets at election time. But our mayor sells half of reality and he does not care one iota about the residents of torrecedeira because we already know that if there is More

They do not take into account the current needs of people, very few personnel for customer service, for any specific care they have to be by appointment. They have a very large hail but only with three tables each with a single appointment, if you go in advance they have to wait outdoors. In the end, the mayor, Mr. Abel Caballero, does not surprise me. You don't always honor your last name.