Computer Connection Inc. Reviews

A little overpriced. But friendly and did amazing work got my repairs and upgrades done in less then a day. So you get what you pay for would go again when I need another upgrade.

Give this shop a chance!! They are super knowledgeable and kind. They only sell graphic cards at that price to have them available for there customers. Ditch the big box chain and support small time computer stores like this. We will be back for sure!

As someone who visits every few months, I always find joy in doing so! They always have something interesting that is just awesome! Sure, the prices on some products are a little up there, but it sure beats waiting around for Amazon for the same things. Not only that, they often know what they are talking about and are up to date with the tech world! Thank you for your help! :D

Everything is overpriced. Extremely. 6 year old laptops at near retail prices. Please, do everyone a favor and buy what you need from Best Buy less than a mile away, or buy from Amazon. This company capitalizes on the fact there are no PC part stores in OKC, and take advantage of unsuspecting people. Rude staff. If you like giving money to scammers, this is the place to go.

I had Computer Connection make me a Gaming PC for $1500 and bought a monitor for $250. All came very well. Staff were nice and the sections in the store were well organized. I love my PC. Thank you Computer Connection!

Kevin the manager was so incredibly rude to us. Fees are not up front. We called and emailed with questions and go no reply for over a month. Came back in, manager said "well the email doesn't actually go to me..." It was his company email that his employees gave to us when we had a concern. Customer service is just bad. They did a 20 minute diagnostic, said they couldn't fix it, and then said they wouldn't give our laptop back unless we paid them $100. No diagnostic fee discussed when we brought it to them. Manager said "we should have assumed there was a diagnostic fee." Please avoid this business.

Replying to owners response: I hear what you are saying. I work in the service industry as well. Yes, communicating fees clearly is really important. If we missed the fee in what we signed that is definitely on us. Yet, by "service" what are you meaning? You texted us 20 minutes later and said you couldn't fix it. This is not worth $100 to us as a customer. If you are implying that this is an unreasonable expectation that is surprising. The majority of businesses I've ever brought anything to do not charge a diagnostic fee at all, but especially not for something they quickly realize they can't service. Specifically regarding computers my understanding is that Geek Squad gives a free diagnostic. You also did not acknowledge that we tried calling and emailing to address this for over a month and were rude when we came to address it in person. We are pretty reasonable people. (See my other reviews.) If you'd like to address our experience please feel free to contact us directly.

These guys built me a monster PC: Intel i9 14-core processor, 64 GB RAM, water-cooled and a smoking graphics card. Excellent job, friendly service. Very happy!

Charles built me a custom PC and it's great! Had to take it back because it was getting too hot initially, but he had warned me that could be a possibility. We found a cooling solution and he got it installed in a day. Now I have no issues at all, and I know where to go if I need any upgrades in the future. Thanks!

Scalping graphics cards at first, now they added more parts to their scalping Repertoire

Ryzen 5 5600 reg $299 - $600 at this store

1650 GPU reg $199 - $599 this store another was like $1100

Asked for a 3060 - 3070 GPU reg. $400/$650 - here they didn t have any but where getting some in a few days (begin of April) guy over the phone said $1200 then guy at the desk said $1400

Motherboards they only had a few and it I can t remember exactly what they had but it was something crazy like $600 also

Drove to Dallas and picked everything up at retail price (+ discounts) from micro-center(totally worth the drive and gas) unfortunately they didn t have GPUs at the time but everything else for a full build they had including peripherals, I recommend reserving your parts on the micro-center website they will pull everything aside and hold it for you except GPU and some CPU but if you see the website says 25+ or whatever number they have that s real time, they literally update their inventory every 10 minutes and they are selling 1cpu/GPU per household trying to prevent scalping.

these guys came to the rescue when the guy i bought my motherboard from didn t include the backplate. they gave me an extra free of charge. they were so nice and helpful. edit to add that alex is amazing and deserves the world