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C
3 years ago

Saul was an excellent employee here at this locati...

Saul was an excellent employee here at this location. He took time to listen to what I needed for my computer screen situation and provided me with the docking station I needed to allow multi monitor access. He didn t try to rush me to just get me out of the door and I appreciate that. Thanks Saul for your excellent customer service!

S
3 years ago

Grant was awesome today! He was super helpful from...

Grant was awesome today! He was super helpful from start to finish! Made sure I was taken care of right away and helped me load my car with 4 heavy boxes. Best customer service from him that is for sure!

B
3 years ago

Seems like a good inventory, lot's of variety and ...

Seems like a good inventory, lot's of variety and supplies. Prices on printers are the same as other stores. Did not like using the self-help copy machine as it was slow and tedious. I won't come here for copies anymore.

O
4 years ago

I Absolutely love & highly recommend this location...

I Absolutely love & highly recommend this location for all my print needs. I have been a happy customer at least 4 years. As a mother of 2 busy active girls, a girls mentor group founder 10 years, Girl Scouts adult volunteer 15 years, published author, freelance writer and speaket. I have been fortunate to have custom posters, pamplets, yard signs, 6ft signs, graduation fans, pictures, etc., you name it, they can do it. I love that they bring my template layout and idea to life. They are experienced and have exceptional customer service. I had a 2020 graduate client who i needed a yard sign and poster for. I went to the location off 75 and forest near their home and was disappointed. They did not have the same expertise or service. They demanded money up front advising I had to sign a release that would not allow a refund if professional picture supplied was pixalated. Wow, I immediately took them to this addison location. We emailed our template layout and it was cleaned up with a sample sent via email. Within 24 hours my customers as your customer was 120% satisfied. Thanks for your continued service and expertise in bringing ALL my ideas to life.

r
4 years ago

If not for the great lady at checkout I would have...

If not for the great lady at checkout I would have rated a 1. I had asked a representative about a device they advertised online at $ 35'00 off and he looked on handheld and told me they had it but was only 20 off and looked at me like I was crazy and kept walking. The lady up front verified that was true but did online search and there it was 2 day flash sale for the 35 off.she made my day and save me a wasted trip. I am disabled and struggled getting in and out. The first guy didnt care about service but she did. Didnt get her name but they need more like her !!!

J
4 years ago

They are always understaffed. I just had to leave ...

They are always understaffed. I just had to leave because the person who works in the printing center was working the cash register in the front so I stood there waiting for 5 minutes before I even saw another employee. I asked him if anyone was working in the printing section and he told me it was the employee at the front register and them walked away. I waited another five minutes with nobody ever coming to the print center before I had to leave. It's the closes print center for me but I have just accepted that it's worth driving further to better service

R
4 years ago

Excellent customer service

Excellent customer service
Variety of furniture options and also you can print b&w docs or color docs