Customer service is hard to beat. Mawuli knew his stuff when I ordered and is helping me out with returning a few pieces that were correct for my application, but I didn't end up needing. Seem like good, honest people working at this place.
You call and cant get anyone on the phone unless you wait nearly 30 minutes. The phone on hold message goes on and on about how they have expert service. They even say if your not satisfied then ask to speak to a manager. You ask to speak to the manager and they hang up. Surprise! I then go to their website which has 5 or more phone numbers and none of them lead to a human or allow you to talk to an operator. Wow! Now I move on to the ultra convenient live chat. Oh My! It doesnt work either. The time is 3:10 Eastern on Thursday 2/18 not the middle of the night. I suggest they actually spend time delivering on the customer service rather than bragging about it. #toobigtocare
Wow the customer service that you all have is absolutely amazing. I can t think Comp Cams enough for all the help and the business standards that you all have in place at this company. I will definitely be telling everyone about how great of a experience I have had with this company. And wow so fast. You definitely have earned a customer for life from me and my friends.
Well, the negative reviews that I have read on here so far are most definitely accurate. I purchased lifters MONTHS AGO. The only thing I've received is a receipt (attached) after they gladly took my money of course. I haven't received my lifters, a call back, or a response for the multiple emails that I have sent. I highly recommend going through a different company for your performance parts.... in lieu of COMP-SCAMS
How I would like to have read these comments before making my purchase almost 4 months ago !!!!! and I still do not receive anything !! they do not answer emails or calls !!! They sell something that they do not have in the inventory and they do not say anything! DO NOT BUY ANYTHING HERE !! it's the worst business you ever did !!
Called the tech guys for a cam recommendation on a camshaft for my boat turns out that they have no clue what the wrong cam will do to a boat motor the motor drinks more water then it puts out the exhaust. Called them back about the issue and all they would do is recommend a different cam they won t own up to there bad advice and most definitely won t send me a different cam in place of the one I got. Big waist of time and hard earned money and almost cost me an engine STAY AWAY FROM THESE GUYS FOR ANY ADVICE
DO NOT BUY COMP CAM SPRINGS!!! I saw a review on the Summit Racing website from a guy who had bought some CC springs saying that most of them were way out of tolerance from what they were supposed to be - the 'open' value. So with that in mind, and as I had a new set of dual springs (CC 995-16) and access to a near new digital Rimac valve spring tester, I decided to test them all. Well, only two were in tolerance, all others except one, fell noticeably short of their 'open' value, and the other one was way over (by 16 pounds). I also tested a set of Trick Flow springs as a comparison and all except one were within 2 pounds of spec !! The other one was about 5 pounds out. I wrote to CC Customer Service politely telling them about my findings and asked for their comment. Even gave the Batch number of that set. No reply. Sent another one, no reply. In all I sent no less than five (or was it six?) emails to customer service and the feedback area. None replied to. Is this an admission of guilt? Or just plain rude arrogance? I think both. What a nest of rude arrogant idiots! And from reading people's views about Comp springs on the various forums that I visit, I see that the general consensus is they are very average, even second rate springs compared to others out there.
I will never buy any more Comp products after this dismal "Customer Service" as now I know or won't know, what type of garbage I am actually buying. There are better products out there for not a great deal more $.
Oh, and did I mention that their website is possibly the most useless site I have ever tried to use. What a mess. Compare their site to Summit Racing which is possibly the best there is, and CC site is a joke. The search function must have been designed by a 12 year old school kid on work experience - I tried multiple times. looking for various parts that I knew they had, by name and by different sections of part number - NO RESULTS FOUND. I just gave up in the end and found the product I wanted - on Summit.
Has anyone actually received their order? I ordered a cam 2 months ago.they won't answer emails or phone calls,I guess I just lost my money and will never get what I ordered.this is the worst company I've ever dealt with.im not sure if it's a real company or just a scam
Unbelievable I ordered a camhaft 4 weeks ago, As I went to go cancel they order the very next day after I had ordered the cam, it still showed up after numerous emails and phone calls in which they said they will cancel the order, it never got canceled. Fast forward 4 weeks it showed up, so I refused the delivery, and then spent 2 and a half hours on hold just to have a 2 min conversation about refunding my money for a cam I did not need
compperformancegroup.com