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T
4 years ago

Went here this morning for my daughter's one year ...

Went here this morning for my daughter's one year checkup. and they tell me that they cancelled her appt and told me that they spoke to her father and told him yesterday. He says they said that I needed to reschedule my Appointment. Nothing about my daughter's appointment. So wasted my gas and oh I confirmed my appt two days ago and recieved a text confirmation at 6PM last night saying they'll see Raven tomorrow for her appointment.

J
4 years ago

Incompetent staff. Requested records on 2/8. Le...

Incompetent staff. Requested records on 2/8. Left messages on answering machine and with real person. Records needed for the 14th. Called and was told that request had not been recieved and they had not gotten the messages I left. I told staff I would be by the office to get information and they needed to print records out. Got to office and records were from 2014. Waited to speak with the doctor and asked her to print more current records off her computer. The doctor said she could not do that because it was not protocol and going against protocol would be a HIPAA violation. I asked how that could be a HIPAA violation, when the records were for my son and she would be the one printing them out. All she would say was that it was protocol and it would violate HIPAA no real explanation. She did say that she would send the request to the records department tomorrow morning so they could go where they need it to. I told her the appointment was 8 in the morning and she didn't seem to care. She just kept on saying that it was protocol and she could not print the information off of her computer.

Would not recommend comtrea. If I could have given negative Stars I would have

S
4 years ago

Amanda S. is so great along with Becky on her Team...

Amanda S. is so great along with Becky on her Team! I recently went to the ER for a pinched nerve and when I informed Becky, she collected my x-rays and reports from the hospital, immediately took action to work with Amanda for a diagnosis and refer me to a pain management specialist! In the meantime, I was still in a great deal of pain so they were able to prescribe other meds to get me relief and assisted me with appropriate handling and scheduling of all of them. This was all handled in a timely manner so I could work and take care of my family which means a lot! Thank You!

About Community Treatment Inc. (COMTREA)

Community Treatment Inc. (COMTREA) is a non-profit organization that has been serving the Jefferson County and St. Louis County communities for over 40 years. The organization provides a wide range of services, including behavioral health, mental health, psychiatry, substance use treatment, primary care, medical and dental services as well as community services.

At COMTREA Health Center, the team of professionals is dedicated to providing high-quality care to individuals and families in need. They believe that everyone deserves access to affordable healthcare regardless of their financial situation or background.

Behavioral Health Services

COMTREA offers comprehensive behavioral health services for children and adults who are struggling with mental illness or emotional distress. Their team of licensed therapists provides individual counseling sessions as well as group therapy sessions to help clients develop coping skills and improve their overall quality of life.

Mental Health Services

The mental health services at COMTREA are designed to help individuals who are experiencing symptoms related to depression, anxiety disorders or other mental illnesses. The team works closely with each client to develop an individualized treatment plan that addresses their unique needs.

Psychiatry Services

COMTREA's psychiatry department provides medication management for clients who require prescription medications for their mental health conditions. The psychiatrists work closely with the therapists and other healthcare providers on staff to ensure that each client receives comprehensive care.

Substance Use Treatment

For those struggling with addiction issues such as alcoholism or drug abuse problems, COMTREA offers substance use treatment programs designed specifically for each individual's needs. These programs include both outpatient and inpatient options depending on the severity of the addiction.

Primary Care Services

In addition to behavioral health services, COMTREA also offers primary care medical services such as routine check-ups and preventative screenings like mammograms or colonoscopies. Their goal is not only treating illnesses but also preventing them from occurring in the first place through regular check-ups.

Dental Services

COMTREA's dental clinic provides affordable dental care including cleanings, fillings extractions among others which helps patients maintain good oral hygiene which can prevent many diseases associated with poor oral hygiene like gum disease among others

Community Services

Finally yet importantly , Community Treatment Inc (COMTERA) also offer community service programs aimed at improving lives within its locality . These include food pantries , housing assistance , transportation assistance among others .

In conclusion , Community Treatment Inc (COMTERA) has been providing quality healthcare solutions since its inception over 40 years ago . With a wide range of specialized departments ranging from Behavioral Health , Mental Health Psychiatry Substance Use Treatment Primary Care Medical Dental And Community Service Programs they have become one-stop-shop solution provider within Jefferson County And St Louis County .

Community Treatment Inc. (COMTREA)

Community Treatment Inc. (COMTREA)

3.2