Comfort Inn Newmarket

Comfort Inn Newmarket Review

Reviews 269
3.8
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D
4 years ago

The staff went out of their way as my dog had an e...

The staff went out of their way as my dog had an extensive surgery. Mark, Maintenance, brought ice and supplies to help through this emergency. Such an exceptional worker with a big heart that there are no words to describe him. Laundry on site. Staff gave a late checkout and I was late for even with that but there was no pressure. If you want a posh place it may not be the place but if you want kind, dog friendly posh people this is your place. I will be back in July for Gabriel's recheck at 404 Veterinarians.

N
4 years ago

Very nice place; my work crew and I had the pleasu...

Very nice place; my work crew and I had the pleasure of staying 2 nights here for work. The gal at the front desk was very nice, professional and highly out going. All our needs were taken care of no questions ask. The room was clean and well taken care. Good comfy beds, outdoor access to our work truck which made staying here a breeze! Will definitely be making home here again in the future.

r
4 years ago

Very basic. Not suitable for persons with mobilit...

Very basic. Not suitable for persons with mobility issues: no automatic doors, no elevator, registration difficult for those who can't stand long. Website should emphasize that those with poor mobility need a first floor room. Asked if we could be moved downstairs second night, were told they were sold out, but parking lot had less than a dozen cars

M
4 years ago

Great hotel, beds are comfy pillows not so much, t...

Great hotel, beds are comfy pillows not so much, the receptionist can seem a little rude at first but seems to warm up to people. The location is pretty secluded and doesn't have much to do as a family around. There is a Tims,Wendy's and McDonald's around the corner there is also a metro and Walmart so if you need anything it's close by

A
4 years ago

Convenient location. The beds we're clean but we'r...

Convenient location. The beds we're clean but we're fairly hard and too short (my feet hung off and I'm only 5' 10"). Air conditioner was very loud and the thermostat wasn't working quite properly.

The room has all the amenities (fridge, microwave, tv, storage) but could use some updates and renovations.

The free breakfast offered was better than expected. Quite a bit of selection for the price/night.

J
4 years ago

Ok

V
4 years ago

I stayed very briefly at the hotel. The room was c...

I stayed very briefly at the hotel. The room was clean but relatively small. My room was located near the stairs so it wasn't the quietest place to be. Breakfast was offered from 6:00am to 9:00am which was perfect for us and the selection was quite generous (Cereals, scrambled eggs, bacon, muffins, yogourt, waffles, orange juice, coffee, etc...). Would recommend to people looking for an affordable place to stay and who need to stay in Newmarket.

h
4 years ago

Upon checking in our card did not work. I went in ...

Upon checking in our card did not work. I went in search of house keeping as I saw many carts in the hallway. I walked across the halls where I finally found someone that told me they could not leave the room they were in. Not very polite at all. We managed to get the front desk to "fix" the card after questioning me why I had 2 children with me. Card barely work our entire stay. We had to continually swipe card.
There was a cold breeze blowing on us contatly on the room we stayed it.
Staff were not very friendly and basically ignored me when I walked around hotel. As a women who works in hospitality..I was shocked in the attitudes.

S
4 years ago

The answer I just read from the owner was complete...

The answer I just read from the owner was complete bs at the very least you should be offering a night on you at a different hotel your business practices there are pathetic even after the guy tried to break into my room and I told the front desk they still gave him another chance not to mention the none stop tail gate parties in the parking lot really uncomfortable and unprofessional

Comfort Inn Newmarket

Comfort Inn Newmarket

3.8