Colombo Rennaissance/Ramada Rennaissance - 5* Review

Hotel lobby is very simple and nice, but the staff service is very poor, don't know to treat the guest

Went for a work colleague's wedding. Food is great with nice ambient lighting in the hall.

Great place, desert was amazing definitely recommend it

I haven't stayed here overnight yet, but I've been here many times for drinks and meals. My experience has not been constant. There has been times where I was much satisfied with their food and services, but also times with disappointment. More

Cool place to enjoy with family,Enjoyed the pool.The cafe is good.Has a pray room in the 1st Floor.

This is the 1st time I was in Ramada for wedding on 26th June 2020 (Friday). this is Nice Place.
but, I want to keep you inform guys, we had a Food Indigestion after we had lunch from Ramada.
till yet we are having high Fever, headache, Loose motion. we took a medicine twice and still we are same on.
so, I think this is not a suitable place to having a Function.
around 20-25 peoples are caught to the illness.
I guess this is called FOOD POISON.
So, I requested from Hotel, this is not to be good continue.
please be aware on this.

(PLEASE NOTE - I AM NOT GIVING A STAR MARK FOR THIS HOTEL.
but, couldn't post the my comment rating for a Star. so I rate a one star. )

Location
Hotel is 45 minutes drive from the International Airport. Located walkable distance from Galle Face (it is the corniche area). It's an ideal location to stay.
Hotel
The hotel is maintained, lobby area is quite nice.
Room
Rooms are decent, we stayed in King Room. It is quite spacious. The bathroom is decent, has separate shower and bath tub.
Has decent amenities, iron board, kettle, tea and coffee etc
Food
Breakfast is decent, choice is limited, but the quality of food is good. You can get some indian breakfast option too. Must try - Dosa, Appam.
We tried their Indian Restaurant and the food was very good.
Staff
The staff is very courteous and happy to help with any requirement you may have. They will always have a smile on their face.
Overall
I would recommend this place for a short stay of up to 05 days.

Friendly staff. Clean and spacious rooms. The breakfast was delicious, especially the crepes. Location is great.

One of the most preferred places to dine in Colombo

Chill spot to hang out at specially the pool area if your interested in shisha

The pastry shop and the coffee shop both have very tasty food and coffee shop is opened at night also. Nice and cosy meeting place with friends or family.

It has a nice reception hall which is good and glamorous. The service by staff are good.

24hours restuarant should never try subzai pakora ,delay in room service

Thumbs up for Biriyani at Al-Hambra restaurant, Ramada. The Kashmiri kulfi ice cream and semolina phirni was delicious. We were very dissapointed with the Watalappam. Tasted like an instant pudding mix.

I often use their BAKED and Bar which is quite good I would say. The service in the bar is very slow. Ambience is good. They got a prayer room, gym for outsiders as well.

Parking is not comfortable unless valet parking is used. The car park gets muddy on a rainy day and I got my shoes all messy as I walked from the car park to the hotel. Food at the banquet was moderate and the staff requested for cigarettes from a guest attended for a banquet function. Overall the place is okay but I m sure it is an average hotel. The service lift is outdated and was not operational at the time my crew was waiting to setup the stuff for the function. I m sure this place will be a great place if the attention of the management is focused on a customer s point of view.

The food in the fine dining restaurant is overpriced. The atmosphere is okay. But not much. Had their fruit kottu and it s a waste.

Good place with quite environment. You can enjoy callipso music in the evening.

Very well maintained clean as brand new.. good customer service. The Mosh salon at Ramada is also very good and recommended..

Savouries and snacks served at "Baked" take away counter is of good quality and reasonably priced. My favourite take away outlet

Good place to stay, friendly staff. Calm place in busy Colombo city

Good place with large and clean room with reasonably good budget in its class

Its is a great hotel to spend your holidays with luxurious facilities and a nice place for a family to spend a night. They have a great customer service and it is beyond our expectations. And the place is very reliable when it comes to safety.

Food was delicious and spiced with authentic Indian flavours. Has plenty of space in the reception hall and some relaxing area near the bar & pool.

Hotel in a great location, nice pool, kitchen not great

It's a high quality place, and the location is really wonderful, near goalface

It's a indeed nice property at one of the finest spots in the city ie. Galle Face. The hotel has a modern outfit and well polished interiors. I stayed here for 6 nights, found the place much lively. Food was good and housekeeping was awesome. The laundry I had ordered was returned in couple of hours! Apart from the goods, one thing that bothered me much was the staff, they weren't much helpful and lacked professional skills. I wished to give a feedback to them, when I asked reception for a feedback form they said we don't have it! God bless them.

Great staffs , kind and friendly. Service was as expected. Had a satisfied night

This is place is quiet affordable and the dishes and beverages are mouth watering and well presented.Above all you will meet the friendly-est hotel staff at Ramada,Colombo

Terrible customer service at the lobby cafe and reception. The cashier didn't even look at me when I was ordering and then punched in the wrong order. Nobody was answering our questions about food, instead kept pointing at each other signalling to ask another staff member without uttering a single word. Maybe the staff doesnt care about guests that just buy food at the lobby. The hotel maybe nice but service was terrible.

A nice hotel. Very good restaurants. Excellent staff.

I haven t stayed there but my friends & family staying there have a lot to praise about this hotel. Good ambience & welcoming staff! Good service. Recommend it!
The restaurant in it served good food but service was very slow. Other than that one of the finest hotel :)

The ramada hotel is a great place to stay while their canteen is amazing. Facilities include a conference hall for special occasions or functions. You will always find the staff service beyond your expectations

Foyer of the Ramada Hotel Colombo was very nice, clean, bright & airy. bakery was nice but some items are a bit too spicy & live music every night but soon as I went to the 4th floor this is where our room was given, corridor was small and More

I stay this hotel more than 10days and this hotel always have a event with loud until midnight.

I request to change my room for 3days but It never happen. They just receive you call and do nothing.

Yes sir but nothing.

The rooms were not very clean and the hotel requires renovation as it does look quite dated

Ok hotel. Near the beach but not on the beach...the breakfast is just ok...lot of variety but quality not very good. The dinner was fine.

Good business hotel...great location.. excellent food and we'll appointed rooms

I was so happy to see the arrangements made by staff for social functions

A place to relax with a good atmosphere and easy access to city popular places

the only good thing is the swimming pool and the poolbar
bad service, unfriendly, you have to pay for everything even if you didn't wanted the service (roomservice), if u turn off the AC in the rooms it smells moldy. For the price you can find better places to stay

Fantastically located near the ocean and closer to all other amenities, with nice big rooms, good food and friendly staff.
My wife and I stayed in mid-November for ten days. We both enjoyed their hospitality and friendly service.
Upon arrival, I was pleasantly surprised when the receptionist greeted me by name. All staff were friendly and helpful. Special thanks go to Shifak at the reception, Kamani at the Coffee shop and Shajaad our room attendent for their excellent service.

It's Really nice place to have Business Meetup & Events.