Collins Pacific Plumbing

Collins Pacific Plumbing Review

Reviews 22
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B
3 years ago

Troy stuck with us on acquiring parts that the sup...

Troy stuck with us on acquiring parts that the supplier no longer stocked. His crew did a good job with the actual installation and kept us informed on the scheduling. We are very pleased and will continue to use this company for our plumbing requirements.

BH

J
3 years ago

From the initial phone call, through completion of...

From the initial phone call, through completion of the work, Collins Pacific exceeded all of my expectations. It's been 2 weeks since completion and I am still thankful for Collins Pacific every day for assisting us in our plumbing work. Thank you, Collins Pacific!

J
3 years ago

Had a Moen smart water value installed by Gilbert ...

Had a Moen smart water value installed by Gilbert from Collins Pacific. First time using Collins Pacific and I highly recommend! Team was professional, on time and reasonably priced. Will for sure consider them on future projects, thank you

K
4 years ago

These guys are the best. They are family owned and...

These guys are the best. They are family owned and know there stuff. We have used them multiple times over the years.... we mainly used them for emergencies (leaky water heater, backed up drains) but we have also used them to install new toilets and piping. They are professional, fast & don t try to nickel and dime you. Definitely recommended! Thank you guys!

B
4 years ago

I was very satisfied with the service provided by ...

I was very satisfied with the service provided by Gilbert. He and his helper were on time and quickly and efficiently got the job done. I did not shop around for price so I can not comment as to whether it was the best deal in town, however, they responded quickly to my inquiry and the price seemed reasonable. I sent pictures and they were able to bring exactly what was needed to replace my existing fixtures. He replaced a new faucet in the kitchen and a new sink in the bathroom. I was concerned that removing the old sink might cause damage to the existing granite but Gilbert handled the job carefully and without incident. There was a problem in turning off the cold water under the bathroom sink so it was necessary for him to replace the shutoff valve. My only suggestion would be to have the workers wear covers on their shoes when entering the house, but aside from that I would not hesitate to call them again for future service.

S
4 years ago

Gilbert installed a new water pressure regulator a...

Gilbert installed a new water pressure regulator at our home. He was friendly, professional, and quick. Aaron scheduled an appointment right away. I really appreciate the deal they had on the install- couldn t say no! Will definitely call them again

J
4 years ago

Quick response same day service with speed and eff...

Quick response same day service with speed and efficiency! Gilbert and his coworker did a great job and were very professional as well as clean in their work area. Will be calling you again in the future. Thank you, Aaron!!!

E
4 years ago

My 14 year old water heater broke at the beginning...

My 14 year old water heater broke at the beginning of the week. I broadcast a request through yelp for a replacement and that I wanted to go tankless. Aaron (Operarions Manager) from Collins Pacific was the first to respond and after sending a few pictures of the area in the garage where the water heater was located and some discussion about the different models available in tankless, Aaron promptly sent me a formal quote on company letterhead explaining the planned services. I was able to schedule an appointment for later in the week (based on my availability). In the meantime I exchanged several text messages and phone calls with Aaron regarding the installation requirements and the difference in features among a few candidate models. Aaron was extremely knowledgeable on the subject matter, and responsive to all my questions. I decided to go with the Norwitz EZTR75. Aaron showed up on time for the installation, and was joined by a another technician a couple hours later. The team of two worked diligently all day (and a lot of Time in hot,cramped conditions up in the crawl space). The final result was spectacular. Aaron ensured a clean install, moving existing pipe runs to create a truly customized install in the exact spot I wanted on the wall.

Stellar service experiences like this are few and far between. I was thoroughly impressed with the whole process from start to finish, especially the professionalism and quality of work performed by Aaron and his team.

Without a doubt I will be going back to Collins Pacific for any future plumbing needs. In fact, when Aaron returns to install the condensate line for the tankless water heater, I am having them replace the pressure regulator and valves for the house main water shutoff. Thank you!!

S
4 years ago

Outstanding service. Very prompt response, very pr...

Outstanding service. Very prompt response, very prompt and competent installation, wonderful estimate with no hidden costs or charges. Courteous and friendly staff. Looking forward to using Collins Pacific Plumbing, Inc for all of my future plumbing needs. Sam

J
4 years ago

Needed a new water heater. Called Troy and Omar at...

Needed a new water heater. Called Troy and Omar at Collins Pacific. They had a truck out in 3 hours. Gilbert, the tech was professional, clean and extremely courteous. He was very thorough and ensured all faucets in the house were functioning properly before he left. Can t recommend enough.

Collins Pacific Plumbing

Collins Pacific Plumbing

5