Incredibly disappointed. Was my birthday and this ...
Incredibly disappointed. Was my birthday and this place was the least busy of our other choices for BBQ, and now I know why. I didn't want to wait upwards of an hour at the other BBQ places, so we came here, and it was empty. Only a few people there. Not a good sign for what should be a busy weekend during peak hours. Still, due to the great reviews on here, we gave it a shot. All of our food was cold. My fries were limp and soggy, like they were frozen then fried but not in the fryer long enough. When you picked them up, they just bent over really sadly. They were mushy and cold and gross. But hey, it's a BBQ place so if the meat is good then I can get over the sides. Nope. Meat was cold, tasted like nothing and tasted old. The ribs were oddly rubbery and very obviously not fresh. Something was off and I couldn't finish them. The sliced brisket looked like thick roast beef, was cold, and had zero flavor. The only redeeming quality was the BBQ sauce which you had to drown the meat in to even want to eat the meat. The "Texas toast" was like a slice of wonderbread that was burned and also no flavor. The bread was black, I'm not sure why they would put it on the plate. Zero quality control and the chefs obviously do not care about the food. Another strange thing was the water!!! It tasted ... Different. I took one sip and it was so strange. Another woman at a different table got 3 different drinks and sent all of them back because of the water. When we were walking out, I saw that same woman spitting her food into her napkin. So unfortunate.
The worst thing was that we all got sick. My child threw up multiple times. She hadn't eaten other stuff, just this food. She threw up in the car about 20 mins after we left. I was nauseated for hours. My husband was ill.
I'm not sure what's going on here but if nothing is cooked properly, nothing tastes good, AND you're making the customers sick, please reevaluate your standards. To see another customer spit out her food - that's what I should have done. If you walk into a restaurant during peak hours on a Saturday and nobody is there to eat - just leave - it's empty for a reason!