Cobb Theaters - Dolphin 19 Usher

Cobb Theaters - Dolphin 19 Usher Reviews

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Great theater. But staff should be less conspicuou...

Great theater. But staff should be less conspicuous about screening guests. I mean the old latino guy helping take tickets kept staring at me like inwas smuggling something in. Felt very uncomfortable. And then leaving the theater, boom, there he is again doing the same thing. Its 2019...in America. Stop it.

Loud 16 year old girs dressed like they're 24 goin...

Loud 16 year old girs dressed like they're 24 going to the club talking and laughing. Oh, and did I mention they took flash pictures multiple times during a MOVIE! Laughed at scary parts ruining the atmosphere. Wasted 50 bucks to "watch" a movie. Never again as this is the norm here at cobb. A baby sitter for dorals lazy upper middle class kids.

The auditorium floor 5 was not only extremely dirt...

The auditorium floor 5 was not only extremely dirty but also wet and slippery. My 2 year old daughter fell because she slipped.
Assume that when buying online, they charge you an extra fee that I suppose is to avoid making the queue outside, but the person in charge of receiving the tickets, did not have the machine to scan the bar code, it was necessary to go to the customer service to print it the tickets.
The dirty chairs
I think it lacks maintenance.

Good

Oi

Wonderful experience as always. Perfect location, ...

Wonderful experience as always. Perfect location, multiple auditoriums and movie times to pick. Comfortable chairs. Popcorn, soda and much more. IMAX experience is awesome, vivid images and sound. Friendly staff and security. Perfect place to enjoy my movies in the big screen with family and friends. Thanks

BEWARE THE D BOX SEATS...ticket counter will tell ...

BEWARE THE D BOX SEATS...ticket counter will tell you there is room in the theatre but there is NOT...you will be stuck bending your neck in the front 3 rows!!! THIS THEATER IS TOO SMALL FOR D BOX SEATS...it works in other larger theatres but not here ..also during Batman vs Superman premier Fire alarm went off and paused movie interruption and evac only to be instructed to go back in by young workers not anyone official looking or manager....joke or not? ......scary moments :(

2nd Consecutive worst experience in this "COBB THE...

2nd Consecutive worst experience in this "COBB THEATERS". Came with my little girl to see Spider Man one hour early, not to have any inconvenience, the girl at the counter, tells me there is a show starting 30 minutes earlier, that it has plenty of seats, so we did agree and bought the tickets. We got in and the girl inside told us to go all the way in and then to the left Theater #19 , it was almost empty the commercials just started, I came out to buy some ice creams and looked at the sign of #19 and show the title Yesterday CC, ask the girl again if #19 Had Spider Man, because it was displaying something different in their sign, she said yes, that it was a mistake, don't worry about it. after buying our ice creams and the movie started we realize it was the wrong movie, went out to talk to the same girl and she said she made a mistake, it was theater #15 , the very first theater next to her station, she told us to go to Customer (No apologies, no nothing) Went to C. Service, explain what just happen and the lady in charge of C. Service told us, that girl is new some times she doesn't know what she's doing, again NO APOLOGIES, NO NOTHING, AND THE FIRST THING IT CAME OUT OF THE LADY'S MOUTH IN C. SERVICE WAS, I CAN REFUND YOUR MONEY, I reply that's not what we want, we would like to see the movie in the next show then, she look at the next scheduled show {It will start in 30 minutes} and told us it was sold out, so she had to refund our money. My 9 year old was so upset, she wanted to leave and go home and advice me not to come to this theaters again, her first bad experience in this theaters it was still fresh in her mind. SO SAD!
END OF THE STORY. "HORRIBLE SERVICE" VERY POOR TRAINING. US BAD AS IT CAN BE.

Love it!

Super

-Decent food

-Decent food
-Decent seating
- Bathrooms need to be cleaned frequently, feels like no one tends to it.

Overall an OK theater.

More

Great first experience watching Jurassic park in 3...

Great first experience watching Jurassic park in 3D. My boyfriend and I had a blast. We ordered some food and drinks, chilled, and watched a great movie. The waitresses were all very nice and got us our food in a very timely manner. We barely waited 20 minutes for the entire order. We had a Heineken, the Brie croquettes, the buttermilk friend chicken with loaded potatoes and waffles, and the NY Strip with Mac n Cheese. It was all very good. You place your entire order (drinks included) at one time and pay right then and there. As my first time I was like "What?, this is weird", but it wasn't. Great concept, comfy seats and a beer during a movie... What's there not to like?

Cool.

Huge theater, plenty of parking, depending on the ...

Huge theater, plenty of parking, depending on the day of the week. Join the Cobb rewards membership for specials. New D-Box (4D) movie viewing available. Food availability is good, as always pricey in any theater. Bathrooms are clean. Overall, it looks and feels outdated due to the decor, but worth it.

Depending on what time you decide to go, the place...

Depending on what time you decide to go, the place can be very packed or almost deserted. Nice place to hand out with groups and the prices are fair. Also there's the mall right outside to there are many other things to do. The food is really expensive relative to other places. You're better off ordering food at the food court prior to or following your movie time.

Do not go on a weekend night. The theater gets FUL...

Do not go on a weekend night. The theater gets FULL of kids who talk and joke around throughout the entire movie. On two occasions have had to leave early due to this problem. Save your time and money and go to another theater on weekend nights.

Clean

An amazing place, with great arcade games to wait ...

An amazing place, with great arcade games to wait for your movies, the newest and best movies to watch, IMAX 3D with D-BOX that makes your movie experience so much better, great customer service, and last but not least, delicious foods that are not expensive overall.

This is a beautiful theatre from the moment you wa...

This is a beautiful theatre from the moment you walk up the stairs or if you choose to go up the elevator. You can play arcade games while you wait for your movie to start and grab some snacks to enjoy before or during the move or both like me. Then, after the movie we have fun walking the mall.

No reserved seating in 2019. I don't understand wh...

No reserved seating in 2019. I don't understand why though, it cuts down on folks running from theater room to theater room and freely sitting wherever there's an opening. I guess if you want a better experience you have to go CineBistro which cost an arm and a leg.

Good

Cobb Theaters - Dolphin 19 Usher

Cobb Theaters - Dolphin 19 Usher

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