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P
3 years ago

An hour and a half late for a consultation, does n...

An hour and a half late for a consultation, does not warn customers of its delay, including when they are waiting in the waiting room, and justifies the wait with "it's a complicated job", without apologizing. As if at 50 years and after 20 years of career he could not anticipate ... No respect for the client.

F
3 years ago

My grandmother had the operation twice at this cli...

My grandmother had the operation twice at this clinic, by the same surgeon (knee prosthesis). She is 85 years old, both times she had bad surgery.
I made an appointment at another clinic with another surgeon. We are at three years of suffering and are considering a third operation for the same prosthesis. Do you think that at 85 she deserves to go through this?
Disgusted by this surgeon.

K
3 years ago

Hello, I put a 4 star for this clinic. I had the o...

Hello, I put a 4 star for this clinic. I had the operation in May by DR GRIMBERG who is a very good surgeon, the anesthesiologist Dr RAINGEVAL who is very friendly and made me feel comfortable before the surgery with the whole nursing team around. I am delighted with the calm and gentle awakening I had. I am happy with the care team who took care of them after the operation. The small problem encountered was when I went to the radiology department where a staff was overwhelmed and found herself alone.
And also in relation to the cost, unfortunately nowadays we cannot seek treatment if we do not have the money, it is very unfortunate.
I recommend this clinic.
Have a good day.

D
3 years ago

Miss ferrand

Miss ferrand
A clean clinic, a helpful staff during the stay, an anesthetic dr Ellies very kind.
Operated by Dr Duranthon of the cruciate ligaments. At D + 45 nothing to complain about. I recommend

B
3 years ago

Doubtful hygiene: a lot of delay (+ 3 h) without e...

Doubtful hygiene: a lot of delay (+ 3 h) without explanation, I wanted to leave but I am threatened by the secretary of the surgeon to refuse any subsequent intervention against me. An operating theater that looked more like a bar on Saturday evening, an unprepared operating room, shaved with an electric razor directly on the operating table: an assistant who asked why he was there, an anesthesiologist to whom no one gave any advice. 'order and who gets yelled at doing nothing. Tucked in for catheter placement, came out with catheter and sepsis. Immediate fever, antibiotic and emergency care with Trans-Esophageal echocardiography, sent urgently to the USICS of the IMM on suspicion of endocarditis. I risked my life by going through this surgeon and this clinic. To avoid

J
3 years ago

1st meeting with Dr Roulot on November 7, 2017. 2 ...

1st meeting with Dr Roulot on November 7, 2017. 2 hour wait. The dr apologizes for a strike by Uber drivers in the Yvelines. Let's admit. Operation of the hand of 1/4 hour on December 11 for which, with the overruns of fees, I participate in the purchase of his future Ferrari. Nothing to say, I was warned. For the follow-up visit, there is again more than 1.5 hours of waiting. The waiting patients confirm to me that it s always like that. What rudeness! what a lack of respect from customers - I insist on the term "customer". Before returning to the provinces, I don't wait. In view of the comments on google, I see that I am not the only one. Personally, I was well received and well taken care of by the administrative and nursing staff. But the comments questioning them do not surprise me. What do you want: the example comes from above. The treatment inflicted on patients should also be applied to them from time to time. I will not recommend this clinic under any circumstances.

N
3 years ago

Top staff no complaints, exemplary kindness

Top staff no complaints, exemplary kindness
The nickel operating room
What to say ... that good
An exceptional follow-up, we call you at home to see if everything is going well never seen before
I was operated on on an outpatient basis by Dr. Medevielle, whom I thank and his entire team

M
3 years ago

To avoid absolutely, this clinic should close thes...

To avoid absolutely, this clinic should close these doors
Admission, shameful, a very unpleasant welcome
Information concerning me, were not taken into account whereas it was information on allergies for latex, plastics etc ...
Meals, simply DEGEULASSE
Listening to the patient, no one
The room at 150 euros, it's shameful the safe beeped continuously day and night, and I said it when I entered the room
So much so that I didn t sleep all night, someone came the next day only at the end of the morning.
Not the pei.e talk about certain nurses, that you annoy royally, that it changes job
Ms. lahiguera

B
3 years ago

16th arrondissement clinic Paris: Very good care, ...

16th arrondissement clinic Paris: Very good care, professional team, good reception. Pleasant, efficient. I recommend ! A big thank you, we are confident in this Clinic. And the little extra: valet parking.

G
3 years ago

A little waiting at the reception in connection wi...

A little waiting at the reception in connection with the covid. We anticipated the appointment by arriving more than 30 minutes in advance (time to do the admissions). The security guard allowed us to enter only 10 minutes before the appointment time. We had to stay up. No bench, no chair for people with disabilities or reduced mobility. The waiting conditions leave something to be desired.

On the other hand, the nurse at the entrance was rather welcoming, with respect for sanitary hygiene measures and infrared temperature measurement on the forehead.

The waiting room, although empty and able to accommodate a few patients, in times of health crisis only admitted one person at a time. The 1 meter of social distancing would have been wise to implement.
The accompanying person must wait outside. Fortunately, the good weather was with us.

Otherwise, good management by the doctor.

T
3 years ago

Very competent medical staff but on the reception ...

Very competent medical staff but on the reception and management of returns in ambulatory very poorly managed: I waited 45 minutes for a taxi and several people had one before me.
A word of advice, come accompanied or come back to an uber.

M
3 years ago

operated on in August 2017 by Dr Waitzenegger for ...

operated on in August 2017 by Dr Waitzenegger for a wrist fracture that went unnoticed in a Parisian hospital, I was able to recover quickly.
The nursing staff were very efficient during my stay.
Thank you

N
3 years ago

From the beginning to the end of my stay at the cl...

From the beginning to the end of my stay at the clinic, the care was of high quality and the staff always attentive.

Like everyone else, it is important to find the best surgeon when the operation becomes unavoidable, so it is equally important that the intervention is done in a place of quality, indeed during the post-operative period, it is important for the recovery to find the optimum conditions to be able to recover from the intervention, for this purpose I can say that I was very satisfied, indeed the staff is attentive to answer all the questions and to bring the appropriate care especially in case pain, note that the room was in perfect condition and the dishes served are varied and very good qualities.
Finally, how not to mention the gentleman Fabrice GAUDOT the surgeon who performed my ligamentoplasty ankle on March 26th, 1919, he is an exceptional man who is very close to his patients and who reassured me all along intervention and the next day in my room.
Yes, I almost forgot Mrs. DOSNE the anesthetist, who was able to calm my anxieties.
Without Hesitation, I recommend this clinic to anyone who may hesitate !!
M.BOUAZZA

N
3 years ago

Operated on October 30, 2018 on the right shoulder...

Operated on October 30, 2018 on the right shoulder by Dr. Thomas WAITZENEGGER whom I would particularly like to thank. From the height of his fasting age he is a very competent surgeon who knows his job inside out. Very human and concerned about the well-being of his patients.

For those they wish, the surgeon operates on his patients under local anesthesia to allow them to watch the operation unfold. Which I find admirable.

I would also like to thank all of his medical team (anesthetist, nurse and nursing assistant) as well as the stretcher bearer, nurses and day and night nursing assistants, not to mention the rest of the staff.
I keep good memories of my stay
at the Jouvenet clinic surrounded by a competent and attentive team.

The only downside:
On October 9, 2018, during my appointment with the anesthesiologist, I gave his secretary all the documents necessary to take charge of my hospitalization scheduled for 10/29 with the choice of room etc.

When I arrived on 10/29/18 for admission, I learned that I was an outpatient program and not in hospital and it was impossible to find the documents provided on 9/10 to Doctor LE SACHE's secretary.
Fortunately, I had duplicates of the documents in my possession.
Thanks to Paula and her admission colleague who found me a room the same day and put together a new file.

This incident was quickly forgotten in the face of the overwhelming friendliness of the staff.

L
3 years ago

Very well operated at the end of September by Dr B...

Very well operated at the end of September by Dr Brunelli for a pseudarthrosis of the left wrist. Competent and professional medical staff from surgeon to anesthesiologist to nurses. My pathology had not been detected at Georges Pompidou ...

Y
3 years ago

I put 5 stars for the caring and non-caring teams:...

I put 5 stars for the caring and non-caring teams: the stretcher bearer to the caregivers and nurses, the hotel agents, the admission staff and of course the surgeon Dr. THOMSEN and the anesthesiologist (whose name I have forgotten but Very kind). Everyone cares about your well being, not a grain of sand in the gear, what happiness! and in addition they smile and we feel an agreement in the teams that reconciles with the private. The surgery went very well, scar beautiful and clean and very little pain.
The pre-admission system is optimized and convenient, the circuit is perfect.
Congratulations to you and continue well.

Y
3 years ago

Supported by Dr. Morisset who is excellent, and op...

Supported by Dr. Morisset who is excellent, and operated cruciate ligaments by the surgeon Sanchez, who is also very good. A big thank you to you sincerely it went much better than I could imagine. General anesthesia by Dr. Mariaux from Super Greenhouse too.

A very great professionalism, humanity and a very relaxed attitude will put you sincerely in confidence. State-of-the-art techniques and equipment (from what I could see and hear from other professionals).

And the stretcher-bearers, very nice postoperative nurses who make you disappear the anxiety that you could have. A thank you also to the lady who is always at the reception downstairs who is very kind. Even the valet is nice!

g
3 years ago

operated at the Jouvenet clinic in 1953 by JEAN an...

operated at the Jouvenet clinic in 1953 by JEAN and ROBERT JUDET of the right knees that they saved me and I could walk normally 58 years operated in 2005 in a hospital for a prosthesis or that it went very badly but saved by the DR SORRIAUX in 2013 to whom I say a very big thank you I absolutely did not suffer very attentive very human available coming to see you every day as well as all the staff of this establishment I can only say very very good from this clinic

A
3 years ago

Apart from the particularly disastrous restoration...

Apart from the particularly disastrous restoration, everything is top notch in this clinic. Thank you to Doctor Roisin for his availability, his simplicity, his efficiency and his listening. I am delighted with my new hip. Even overworked nursing staff remain warm and attentive. For administrative staff, it's a different story. He is competent but without any kindness. However, I can only recommend this very sharp clinic.

p
3 years ago

Following the hospitalization of my mother I wante...

Following the hospitalization of my mother I wanted to congratulate all the staff of this clinic for his dedication his professionalism and his human qualities.
Many thanks to Dr. ROISIN and Dr. COVILI

C
3 years ago

the establishment is very good, the staff very att...

the establishment is very good, the staff very attentive and a quick pick up.
The dorms of my hospitalization all the staff were reassuring and attentive. Whether it's the anesthetist or the surgeon, they'll explain everything that's going to happen.
Post operative; a nurse calls you to know your general condition and to know if you need assistance.
I highly recommend

R
3 years ago

More

J
3 years ago

An abject clinic that prepares a patient for an op...

An abject clinic that prepares a patient for an operation, then sends him home by his own means, at his own expense, following an error in the preparation of the anesthesiologist, in the middle of a pandemic and at 9:35 p.m. on a Sunday after cover fire. Said patient living 50km away ... close to 70 years old. All without any excuse or consideration. Inadmissible !!! A clinic to be banned.

M
3 years ago

Operated in 2015 from Dr. Kilinc's shoulder and no...

Operated in 2015 from Dr. Kilinc's shoulder and nothing to complain about despite my fears. No pain, care and listening at the top. Very good pain prevention: I did not have pain at all.
The intervention and nursing staff are excellent.
I recommend this property.

u
4 years ago

Very very unhappy with this clinic I had a glaucom...

Very very unhappy with this clinic I had a glaucoma surgery by Dr. Roche who is a very competent doctor and very attentive, on the other hand I am really upset because I had surgery with local anesthesia in the middle of a heat wave and you figure that in the operating room as in all the clinic there is no air conditioning. While there is no air conditioning in the rooms but still no air conditioning in the operating room it does not pass at all. We are already paying a fortune the clinic so with his benefits as much go to the public hospital. I am really up and do not recommend going there.

D
4 years ago

Operated with a hallux valgus in March 2018 - surg...

Operated with a hallux valgus in March 2018 - surgeon Dr Medevielle, anesthesiologist Dr Lasry - everything went well. I appreciated the punctuality during the meetings, the good organization of the establishment, the availability and the listening of the staff. The operation lasted less than 30 minutes, with locoregional anesthesia, on an outpatient basis. Good pain management when leaving the operating room, and at home, after a week, I completely stopped painkillers. Staying with your leg raised with the bag of frozen peas on the foot was very effective! The documentation that I was given after the operation was very useful (self-rehabilitation) and I do not need sessions with a physiotherapist. After 6 weeks off work, I can return to work and resume most of my activities, putting on large and comfortable shoes.

N
4 years ago

Professionalism throughout the patient's journey, ...

Professionalism throughout the patient's journey, from the start of the appointment to post-operative monitoring. Well done!!!
I was lucky to be operated on by Professor Roulot, this is the second time, whose renown is by word of mouth from colleagues in the medical community, he is a real magician who we immediately trust, the approach and competence are recognized, being myself in the medical sector,
Thank you for all his ambulatory team, Dr. Ellies (anesthesiologist), the Secretary, and again BRAVO !!!!
All my acknowledgments
Ms. Blandet

c
4 years ago

excellent clinic

excellent clinic
the surgeon, the rheumatologist and the physiotherapists are as friendly as they are competent.

K
4 years ago

No. Doctor Leymarie pretends to have a great liste...

No. Doctor Leymarie pretends to have a great listening but in fact does not listen to his patient at all, we tell him I have pain in such a place he foresees an infiltration at 300 euros elsewhere on one point of the knee not painful. It does not answer the obligation of means it is in malpractice and in mistreatment of patient.

A
4 years ago

Dr Waitzenegger placed a shoulder prosthesis on me...

Dr Waitzenegger placed a shoulder prosthesis on me on an outpatient basis on June 5, 2018.
This young, hyper-competent and extremely warm surgeon relies on remarkable logistics in all respects. The medical imaging, the anesthesia, the nurses, the stretcher bearers, all of a constant professionalism and kindness.
What can we say about Ms. Catherine Barbier in charge of the outpatient clinic? Present at the reception early in the morning, late at night, providing valuable advice both on site and over the phone, all without losing her smile and her charm!
Thank you to all of you, thank you to the Jouvenet clinic

Jorge Mora

P
4 years ago

We were very well received by the nurse who explai...

We were very well received by the nurse who explained to us the whole process for our daughter's operation. I thank her for her kindness. Surgeon and anesthesiologist went after the intervention for follow-up. Thank you to all the staff. If you come by car there is a very friendly valet service person who will manage the parking of your vehicle

G
4 years ago

Dr VALENTI has been taking care of me for several ...

Dr VALENTI has been taking care of me for several years and has always been excellent. I am very satisfied with the operation he carried out and with the Physiotherapist that he recommended to me Philippe WATRIN. Thanks to these 2 people, I recovered my full amplitude and I can resume sport.
Thank you !

A
4 years ago

I have just had an operation on my ankle in this c...

I have just had an operation on my ankle in this clinic by Doctor Gaudot. The intervention went very well and the 3 nights spent at the clinic made me discover an incredible staff, with little care and extraordinary kindness. thanks to the whole team

V
4 years ago

More

M
4 years ago

Operation today a strong strabismus for my 4 year ...

Operation today a strong strabismus for my 4 year old son by Dr. Goberville who is really a great doctor and knows his job. A big thank you to the nurse who took care of me from beginning to end Myriam, she was at the top of the top and reassured us and put my son in confidence. And finally thanks to Dr. Thirion for the anesthesia and its follow up to the exit. A wonderful team.
PS. Thanks also to the stretcher!

r
4 years ago

Shoulder operated by surgeon Waitzenegger, extreme...

Shoulder operated by surgeon Waitzenegger, extremely talented and accommodating surgeon. Already 3 operations by this surgeon including a heavy one for my wife (also shoulder) No sequelae
The team is also very talented and attentive
The anesthesiologist felt no needling

D
4 years ago

My husband was operated on by Dr Sorriaux for a hi...

My husband was operated on by Dr Sorriaux for a hip prosthesis on 5/4/2019. Fabulous surgeon, very close to her patients, wonderful and efficient assistant. We must point out the human dimension of these people in our society where profit is more important than the human relationship. Nurses and nursing staff at the top of the best; listening and responsive to your requests. Friendliness and kindness, absolute dedication. They are more than deserving of this thankless job, I congratulate them, they should be recognized more. The room and the public areas are very very clean. Personal caregivers (nurses and caregivers) who visit the sick and ensure their comfort. Establishment that I recommend VIVEMENT. Warm welcome as well at the admission (administrative office) as the small staff.

A
4 years ago

Go ahead, you will be amazed; o): o))

Go ahead, you will be amazed; o): o))

Operated for carpal tunnel syndrome on one arm by the surgeon Dr KILINC in April 2021, I was impressed by the quality of the services and benefits of the JOUVENET clinic:
- friendly telephone reception, quick appointment,
- explanations before the operation by the surgeon and his super assistant MORGANE, detailed documentation given before the operation,
- perfect videoconsultation with the anesthesiologist Dr LE SACHE.
At this stage, the surgeon and the anesthesiologist were extremely sympathetic and attentive, responded with patience, pedagogy and kindness to all my questions, ditto for their respective assistants MORGANE and SOLENE who respond by phone and email with kindness extraordinary and quickly, which is reassuring and heartwarming.
- The RAMSAY site is great (modern and user-friendly) because it allows you to pre-register by downloading your vital and mutual cards and identity, in particular to communicate your advance directives and your representative, and to arrive with your PASS on the day of the operation , while providing all the explanations that we could have skipped.

On the day of the operation, I was very well received:
- admission by a charming MYRIAM who was able to clarify my last questions;
- the basic room (see photos) at 124 is clean and bright, with a TV; we leave our things in the locked cupboard and give the key to the nurse during the operation;
- the toilets outside the room are clean;
- a nurse took the time to gently explain to me how to proceed to put on the outfit (how and in what order) and told me the waiting period;
- In the OR, everyone was wonderful, attentive and reassuring: from the stretcher bearers BRYAN and FABIEN who are adorable to: nurse GAUTHIER super nice, HAYTEM anesthesiologist very attentive and considerate, and another anesthesiologist with a decorated charlotte, computer scientist JOY. -> Everyone was very welcoming and sublime.
HAYTEM, GAUTHIER and the surgeon explain what they are doing as they go and we can watch the operation on the screen. They were amazing in kindness and impressive in their professionalism, cohesion and coolness; there was a good atmosphere and you have the impression that they get along well within the team.
- I really liked the names of the blocks: DUFY, VAN GOGH, RENOIR, MATISSE.

However, I removed a star because I was exhausted from the operation at 4.30 p.m. and with my arm paralyzed by the anesthesia and therefore handicapped in my movements, I was brought down at 5.10 p.m. and I did not have enough time. to recover because I was able to just get dressed thanks to the help of the nurse, to eat the snack in 10 minutes with only one arm ... and she put my bags on the only functional arm and accompanied me to the 'welcome at 5.30 p.m.
I understood that it is on an outpatient basis but I would have appreciated 15 more minutes to breathe before leaving after getting dressed, having difficulty putting away my things and having a snack, even if the reception ordered me a VSL.
Considering the price of the room, I think I could have been allowed to lie down for another 10 or 15 minutes after the snack. Certainly I could have reported it to the nurse MATHILDE who was adorable but I did not have the strength after all the emotions and fatigue of the day.

After the operation, I received all the necessary documents and explanations, a nurse even called back 3 days later for the follow-up, then the post-op check-up a week later by the surgeon and a brilliant nurse, VERONIQUE, took over. very well.

In any case, apart from the feeling of having been rushed at the end, this clinic is flawless: the premises are clean, all the staff are proactive, welcoming and smiling, all the nursing staff are exceptional, the processing times and waiting times are quick (too much for the exit).
Thank you and well done!
You feel confident, at ease and in excellent hands from start to finish.

a
4 years ago

Very average, on the side. It's above all business...

Very average, on the side. It's above all business
Dr. Morisset, no one and boorish - to avoid
Dr Roulot, although in surgery but light in explanation, the consultations last 2 mn watch in hand (but still cost 60 Euros), not the possibility to ask a question more

I
4 years ago

Very good shoulder surgery by Dr. Eric LENOBLE. Li...

Very good shoulder surgery by Dr. Eric LENOBLE. Listening to his patients. To be recommended. Mention also to caregivers caring very well with patients: anesthesiologist, recovery room and during the stay, also at the reception. Thank you! Only downside, the framework of care, very unpleasant the day of my exit, fortunately it was not the most important ...

m
4 years ago

The clinic is good, but I wanted to warn patients ...

The clinic is good, but I wanted to warn patients about Dr. T.W, in orthopedic surgery
This "doctor" creates favorable reviews on his Google account.
What is commonplace for telephones, hotels or restaurants, is not common for health: this commercial approach is disturbing for a doctor, because ethically and deontologically dubious.
I repented after the death of my mother from cancer taken care of by one of these doctors more obsessed with his image and his Google reviews than the patient.

D
4 years ago

I have just been operated on October 30 tendons of...

I have just been operated on October 30 tendons of the malleolus ankle Jouvenet clinic by the surgeon Dr. GAUDOT
I stayed 4 nights, and I was in no hurry to leave
Thank you to the entire nursing team
caregivers, all the staff were really nice great responsive listening day and night
As for Dr. GAUDOT he is just extraordinary, patient reassuring and very competent, and reachable
I also sincerely thank the secretary of the doctor tjr to listen
Patients and very accommodating
Of course you have to wait at least 2 months for the final result but I have confidence
Thanks again to all the team
Do not hesitate to go there you will not be disappointed

C
4 years ago

thank you for everything, the clinic is great.

thank you for everything, the clinic is great.
Rheumatologist Dr Portias is as efficient as he is sympathetic.
the surgeon Dr Duranthon a virtuoso.
the anesthetist, attentive and human.
I recommend, and I propose 6 stars.
a big thank you to this great team.

J
4 years ago

Great team in the operating room. Operated for a c...

Great team in the operating room. Operated for a cyst by Dr. Kilinque on the left wrist in September 2109 I enjoyed my operation and my moment at the block with music and a good reassuring atmosphere. Only drawback is the room we are charged 124 for only 5h and finall it's just a box waiting. I find it very expensive because on the internet during the pre admission is not mentioned and we are told that it is not updated I find it a little flight.

j
4 years ago

I am very disappointed and angry with Dr. T. Waitz...

I am very disappointed and angry with Dr. T. Waitzenegger following my operation. I understand (with difficulty given the high fees overruns and the fact that he claims to be the specialist of the shoulder and hand of all Paris) that an operation cannot succeed 100%, but what most shocked at this young doctor was his lack of humility and questioning when faced with a medical error, as well as his narcissism and megalomania.
I do not question the nurses, especially the night team at the clinic which was great, when I suffered the martyrdom and the doctor did not even deign to move.
I strongly recommend this doctor.
(a former patient on a friend's account)

L
4 years ago

Operated in July 2020 for a double Bankart of the ...

Operated in July 2020 for a double Bankart of the shoulder on an outpatient basis by Dr Waitzenegger. Everything went very well, before, during and after the operation.
The whole team was adorable: welcome, stretcher bearers, nurses, anesthetist and surgeon.
Left the clinic with a "shoulder pack" containing all the compresses, disinfectant, etc. ... The post op follow-up is perfect.
Dr Waitzenegger is available, answers questions very quickly.
I recommend.

N
4 years ago

Clinic that I do not recommend for its administrat...

Clinic that I do not recommend for its administrative pole which is of great incompetence and unlovable. In addition, you cannot reach them by phone.
Fortunately, the skill of the surgeon and the medical staff is very professional.

M
4 years ago

Hello everyone,

Hello everyone,

Nice clinic, very clean premises, friendly staff. For making an appointment, very slight waiting on the phone, but my correspondent clearly identified my problem and was able to find a date that bothered me as little as possible.
Doctor CORLOBE was perfect, explaining very well what he was going to do, showing unfailing seriousness and meticulousness. He just scared me a little by telling me about possible bites (I'm a man ...) but in fact he only did one and I didn't smell anything, a mosquito does much worse at the pain level.
Thank you all

C
4 years ago

Following an intervention by Dr Bruneli who got ri...

Following an intervention by Dr Bruneli who got rid of my ligaments with perfect casualness, a non-existent follow-up other than a courtesy visit at 70 the time to justify his presence, we would happily do without it !!!! . also no physiotherapy session that he had to forget after 3 months .. SHAME to this practitioner !!! I had to go to reoperate with a real professional who immediately understood that it was the son and not the father who operated on me ... like what everything is known in the profession even the incompetence of this gentleman .... AN ADVICE, FLEE and look for a real pro, you will find it easily ....