Clazel Entertainment Reviews

My husband and I were married there in 2015 - thought I wrote a review back then but apparently I never did. We were just talking about all the terrible things that happened and what we wish we could have done differently. The venue is beautiful, but that is the only thing it s got going for it.

There was supposed to be a bridal suite for me to get ready in - I tried to see it three times before the wedding and they always said that I couldn t for some reason or another and then on the day of the wedding, they told me a pipe burst and it wasn t available. They refunded me the money, but the fact that I never even got to see it tells me that there was probably an issue long before my actual wedding day.

We made a couple requests to slightly change the food and they told us that would be fine and then ignored them.

I provided a seating chart so they would know which tables should be numbered what - they ignored that and set the tables up in no particular order so my 80 year old grandfather in a wheelchair had to move tables when they cleared them out for the dance floor and we had super distant relatives right up by the stage and close family all the way in the very back of the venue - I was mortified!

All in all, this review is 4.5 years old now so maybe they ve gotten a lot better, but Cat Crites is who we worked with in the beginning and she didn t follow through on anything. Then we started working directly with the manager or owner - I can t remember his name, but he said all the right things to make us feel better and then he didn t come through with anything on the day of either.

I wouldn t recommend this place to anyone. If I could do it all over again I would start with a new venue. The setting fit us well, but it just wasn t worth the stress.

They need better bartenders waiting for 30 minutes to get a drink and missing songs that I love is a little crazy... don't know if I'll be back....

I always have a great time when I go here! The atmosphere is very different from surrounding bars but this is a night club and if you want to dance and have a good time I HIGHLY suggest checking this place out.!.!.

Written from my wife's perspective: "My husband and I recently got married at the Clazel Theatre and we loved it! Cat Crites the wedding coordinator was professional and made sure everything we wanted to happened, happened.

We live in Phoenix, Arizona and planned this wedding from a distance which can be a very stressful situation. Cat was always in touch with me and was very responsive to e-mail and texts. My mom did my food tasting for me (because of the distance). Cat knew getting to BG for my mom was going to be stressful since she was caring for my ill grandmother. Cat really stepped up her game and took tons of delicious food to my mom. This was literally the nicest, most unnecessary task but Cat insisted.

Damon the DJ was one of the coolest people ever. His positivity, great ideas, and professionalism really stuck out to my husband and I. He communicated with us throughout the night to ensure things were going as planned. He was on point with all the music selections!

Overall I couldn't imagine the night being any better! The Clazel and their staff made all our wedding dreams come true.

If you are looking for a very reasonably priced, elegant, historic, personalized wedding venue look no further!"

Place is like a large club you see on TV from hollywood.

Racist. Clazel Bouncer: "You are out of dress code. I am not telling what the dress code. You have to come back another day to find out. Have a good night." I was wearing a button down shirt, dark jeans and casual shoes. Came to town to celebrate my younger cousins' birthday. Noticed the bouncers were only letting brown and lighter complexion people into the nightclub. Ruined my time there after enduring this.

The staff is very nice and knowledgeable about drinks and liquors! I would recommend this club to anyone who enjoys dancing, good music and a good time!

As a wedding venue, the Clazel is amazing! Beautiful place, incredible staff, and excellent food.

My wife and I got married at the Clazel in 2015 and it was simply a great experience. To this day, many who attended still make comments about what a great time they had there that night. Highly recommended!

So, I decided to try and check my coat and purse with the coat check girl at Clazel. She said to me currently that she couldn't check my purse. I said to her "You checked my purse last week." She said "Well I handle all of the coat checks and if I checked your purse last week it was probably because we were not busy so your just going to have to hold on to it."

Extremely rude. I tried to tell management about it, but before I could give an exact quote the manager said "I highly doubt you could hear her tone of voice, but I'm extremely sorry that you feel that way." So I left, because they don't take any complaints that their customers have seriously.

And honestly, from reading the rest of these reviews, I'm not the only one who had an extremely rude experience with management.

Ordered a few vodka drinks, watched the bartender pour the "vodka" out of a Gray Goose bottle...for some reason their Gray Goose bottle was filled with tequila. I'll let you draw your own conclusions from that... that's just too sketchy for me.

Attended at Wedding at Clazel recently as a part of the Bridal party. First, we were told we couldn't do pictures at the venue because the Matrix chick "Didn't know we were going to be there". Had to drive back to the Holiday Inn Express, who on a side note, were VERY accommodating. Wedding happened and it was fine. My wife and I brought in our Nikon 3100 and we were taking pictures. Set the camera down AT THE HEAD TABLE where it SHOULD have been safe, but nope it was taken. DJ said the only people up on stage besides himself, photographer and bridal party was the staff. When I asked the "Wedding Coordinated" if we could look at the CCTV system she looked at me like I was from Mars. I explained I wanted to look at the Security Camera's since they have several in the bar and I work in the security industry. She informed me that the PTZ Camera (Pan, Tilt, Zoom) didn't record and that it was only used for "live shots". Only the bar staff was friendly the rest of the staff was not helpful and no one would help us with the camera. Hoping against hope that BGPD will find out who took the camera and will be able to make an arrest. If not Karma will bite them in the ass. So moral of the story is to watch you stuff, even if you have a PRIVATE EVENT.

When I was in a band many years ago we played a show here. It was a really cool place. So when it was time to find a venue for our wedding/ceremony my fiancee wanted The Clazel.

Aesthetics: The Clazel is an old theater converted into an event venue. It has modern amenities with a classic unique feel. It felt clean and taken care of. We had a theme wedding: Mad Hatter Tea Party. This place was perfect for that. We asked for red table clothes and red mood lighting. It made it perfect. Along with the rest of our decorations, this place was amazing.

Coordinator: We worked with Cat Crites. She was amazing. Very accommodating. She answered all our questions. Walked us through everything. Allowed us to spend as much time as we needed pre planning (being at The Clazel). We needed a few special meals for guests with allergies and other issues. It was no problem she made it happen. Cat was wonderful. For our special day she was there ready to go. She was always available and was taking care of things before we even thought of them.

DJ: Unfortunately we have been to a lot of wedding with bad DJ's. The DJ can make or break a wedding. If they play the wrong songs or don't get people interested in what is going on the guests won't have a good time. Not with DJ Diamond Lee! He is an awesome DJ.

DJ Diamond Lee is their DJ for events (but he not just limited to The Clazel). He is freaking amazing. He had a word document with a bunch of questions for us. We were worried since we weren't traditional that he wouldn't get us or our style. We were wrong.

For every traditional thing we shot down, such as common line dancing songs, or basic wedding games. He had a unique replacement.

We couldn't have asked for a better DJ. He was a big part in making our wedding awesome.

We gave him a list of song we liked and he picked up on our musical tastes right away. Perfect segues between all the different things that have to happen in a wedding. Knew exactly what to say and played music that got people dancing and having fun. We couldn't have asked for some one better.

Next event we need a DJ for, we will be calling him.

Pricing: We couldn't believe the bill when we got it. It was way less than we expected. We had got quotes from several other places in NW Ohio. Most we about half our total at the Clazel just to rent the place. The prices for what we got, were very reasonable. Things like linens, dinnerware, staff, were included in the price.

Food: The food was very good and very reasonably priced. We got to keep everything that was left over.

Bar Service & Staff: Everyone was very professional. They were on top of everything but didn't get in the way. A lot of the staff actually came up to us after and told us how awesome our wedding was and that they really enjoyed it.

The Extras: There were a lot of little things that the Clazel did. Custom marquee message, allowing for floating candles in the fountain, special seating arrangements, and more. We even brought special straws for the drinks and they used them. We also wanted snacks before the ceremony and after dinner. Which they did.

All of our guests expected our wedding/reception to be awesome because we know how to throw a party. But it is different when you are at a venue and have to rely on others. The Clazel didn't disappoint. Cat, DJ Diamond Lee, and the staff were awesome. They went above and beyond what we expected and could have asked for. We were very happy! I'm sad we can't get married again. But there are always anniversary parties!

I picked this venue because it was beautiful.. when I had my wedding the ceremony went great and then everything went downhill. The chicken was raw and was served twice raw to family and friends. I had people get sick from it. Then I was informed the beef and noodles were cold. After this horrible experience I go to use the bathroom and it started to over flow in there. The smell was awful and a lot of guests were informing me of this. Then next I hear my boss said the staff were only use to serving college students and never served people for a wedding.. after this many guests left early because they were hungry so they went to get food. We started to have our dance which was cut short because the whole dance floor flooded with sewage water. My husband slipped when hugging a friend and went outside not knowing he slipped on sewage water. So from 7-10 the whole dance floor wasn t really available to be used because it was sewage water. This whole time the floor was getting mopped up... not sanitized but mopped to get rid of water. My mother in law asked to moved all the cupcakes, popcorn, and pretzels to the higher bar so people could eat them and she was told it s not there job. Then my brother had toilet water sprayed all over him. Did I mention I was the bride? I tried to hold it together because you never get this day back. Well the next day I got ahold of them and asked for money back and I was offered a little bit of money for the food.. I m so insulted by how the owners handled this situation. I posted my review on the page and they deleted it. Well google doesn t delete ... Don t go here for a wedding bc you won t get refunded and I don t want you to experience what I had too... my dress has sewage water all over the bottom of it also... I m so embarrassed for the people he came and upset how the owners handled this

The Clazel is a gorgeous venue with so much history. We knew we wanted to book them for our wedding reception the moment we walked in. They offer catering, a DJ, and a wedding coordinator in their packages and the quality is worth far more than the overall price.

The staff is completely awesome and professional. Our wedding coordinator, Cat, was always organized and flexible. We threw so many questions at her and she handled them with grace. Honestly, I don't think we could have gotten a better person for the job.

Overall, I would highly recommend the Clazel to anyone who appreciates the beauty an old 1920s theatre has to offer. The space is so unique that it will blow away your guests. We've been married for two weeks now and we're still receiving compliments on our beautiful reception venue!

I have been the DJ here for Clazel Weddings for the past 7 years. I think the atmosphere is great and Cat Crites works really hard to make sure the wedding receptions run smoothly. Clazel no longer has a club night which is great so they can just focus on weddings. Call them today to here more about why the Clazel is so popular for weddings.

This doesn t even deserve 1 star.. horrible establishment..