Haley Matuszynski

Review of Clazel Entertainment

My husband and I were married there in 2015 - thou...

My husband and I were married there in 2015 - thought I wrote a review back then but apparently I never did. We were just talking about all the terrible things that happened and what we wish we could have done differently. The venue is beautiful, but that is the only thing it s got going for it.

There was supposed to be a bridal suite for me to get ready in - I tried to see it three times before the wedding and they always said that I couldn t for some reason or another and then on the day of the wedding, they told me a pipe burst and it wasn t available. They refunded me the money, but the fact that I never even got to see it tells me that there was probably an issue long before my actual wedding day.

We made a couple requests to slightly change the food and they told us that would be fine and then ignored them.

I provided a seating chart so they would know which tables should be numbered what - they ignored that and set the tables up in no particular order so my 80 year old grandfather in a wheelchair had to move tables when they cleared them out for the dance floor and we had super distant relatives right up by the stage and close family all the way in the very back of the venue - I was mortified!

All in all, this review is 4.5 years old now so maybe they ve gotten a lot better, but Cat Crites is who we worked with in the beginning and she didn t follow through on anything. Then we started working directly with the manager or owner - I can t remember his name, but he said all the right things to make us feel better and then he didn t come through with anything on the day of either.

I wouldn t recommend this place to anyone. If I could do it all over again I would start with a new venue. The setting fit us well, but it just wasn t worth the stress.