Clarks Shiraz Agra

Clarks Shiraz Agra Review

Reviews 1669
4.3
Contact us
Reviews 1669 Page 7 of 17
Filters:
Rating
Language
Sort:
Most recent
Q
3 years ago

Beyond expectations! Quite a large property and co...

Beyond expectations! Quite a large property and conveniently located with old world charm. Very knowledgeable and courteous staff. Taj Entry gates are quite close by. Food quality is excellent. Rooms are really good and we'll maintained. While this is one of the older hotels, I should say that this has been well maintained. Family loved it.

A
3 years ago

Ok

b
3 years ago

Nice

A
3 years ago

If you are at Taj and looking forward to a place w...

If you are at Taj and looking forward to a place with a good view of Taj then you may go for a dinner here. We went for lunch as we were completely exhausted. Opted for buffet with t state we were in. But the service is slow. Connectivity with Taj is probably only reason why one may choose to be here

R
4 years ago

The hotel is comparatively old property, which is ...

The hotel is comparatively old property, which is quite evident in their furnishings and structure. I was staying here on an official trip. The package included laundry and inspite of telling them about my late evening arrival and departure plan next day morning, the staff couldn't honor the request for washing my uniform and spoke in a very unprofessional and indifferent manner. The buffet restaurant staff was acting very lousy and wasn't at all forthcoming in the service. Their approach towards the guest was 'Deny First', instead of hearing what he wants quoting management rules. The lethargy shown by the staff was very unbecoming of a 5 star hotel. I was asked by the front desk in the morning to give a feedback and I did mention all these points in it, but after that the staff was more interested in resolving the issue then and there by calling the concerned Manager in front of me, and literally asking me about explaining the particular instances about what went wrong and when. It was really annoying because that was the time we were waiting for the bill should since the last half-hour and were already running late, about which the front desk was totally aware of. A feedback has to be analysed and pondered over at a later time and if at all you require your customer to be a part of the corrective action the management wants to take, the customer's convenience should not suffer. I am definitely not coming again in this hotel primarily due to the 'SARKARI' type attitude of the staff.

J
4 years ago

Just wow! This property is real pretty. The rooms,...

Just wow! This property is real pretty. The rooms, the reception area and the overall property is done so so well. No complaints at all. The staff is friendly too. The buffet had a good spread. Pool area is average. So is the activity area. This property has in-house salon so that s a yay. The banquet is again wonderful here.

S
4 years ago

Food is good..

Food is good..
environment is theme based
Food is overrated

h
4 years ago

Hotel clark shiraz is a 7-star beautiful hotel It ...

Hotel clark shiraz is a 7-star beautiful hotel It has a swimming pool on ground and a large garden beside it. On the other side of swimming pool there is a game area where there is- Snooker,carrom,chess and ping pong Its room like living in a heaven and very fast service Like if you order some food , the food will come to you in 10-15 min There staff is very friendly The location is good and a very quite place to live

D
4 years ago

This must be one of the best in Agra. Might be the...

This must be one of the best in Agra. Might be the best because I have not seen other 5 Star hotels there. My foolproof suggestion is to stay here whenever you go to Agra. Nice rooms, ambience and good restaurants. Staff & hospitality is also nice. The 24 hour availability of in-room service of food is the best!

A
4 years ago

Built in 1961 , but doing a great job. My rooms ha...

Built in 1961 , but doing a great job. My rooms have been refitted recently, judging by the scaffolding in May 2018 a lot more are underway. Great roof bar with views of the Taj, and out door air conditioning and mist.
The pool, while modest , is the best pool in the world to spend a few hours when it is 45 degrees in the town

P
4 years ago

It is located at Taj Road. It is in Cantonment are...

It is located at Taj Road. It is in Cantonment area. You may face difficulty of mobile connectivity inside hotel. The hotel is highly recommended for its rooms and service. They have always tried to sort out problems faced by us. However there are issues that can be improved. The buffet spread is much inferior than that of its competitors. We faced difficulty during check in. After a long wait we were provided rooms. Again no welcome drink was provided when we reached hotel for the first time. Another big problem lies with travel desk. The hotel has outsourced the car service. It has probably reduced the pain of management but created trouble for guests as quality of service gets compromised. These are the reasons where it is behind its competitors.

A
4 years ago

Good

V
4 years ago

Nice

H
4 years ago

nice

J
4 years ago

We just finished a 10-day trip throughout India an...

We just finished a 10-day trip throughout India and of all the hotels we stayed in, this was by far the best. This place has character and charm, and we received incredible service. Our room wasn't quite ready when we asked to check in 3 hours early and while we waited the manager of the hotel had coffee with us and chatted. Our best meal of the trip was in their Mughal Room Restaurant, overlooking Agra. Incredible experience!

G
4 years ago

Fantastic property. We had a wonderful stay. Room ...

Fantastic property. We had a wonderful stay. Room was very good, hotel ambience was lovely, food was great in all the three restaurants, pool was very nice, and what a service by each and every person in the hotel, ever smiling taking care of our every single need. One of the best hotels in my travel of two decades.

A
4 years ago

VERY BAD experience of mine in this hotel. A coupl...

VERY BAD experience of mine in this hotel. A couple of week ago I went to my friend brother's wedding ceremony and at around 11pm there are two thief's who stole bridegroom mother's handbag from inside the hall which having expensive jewellery & cash. Hotel authority didn't take immediate action & responsibility out there when they knew about this incident.No help, no action, nothing. Can't think this would happened also in this reputed hotel.

A
4 years ago

Good

M
4 years ago

Good

R
4 years ago

Best

S
4 years ago

This is a nice hotel, its staff is also good, ther...

This is a nice hotel, its staff is also good, there is space for parking, many foreign tourists also come here, whose care is good here, the lobby is beautiful, it is the perfect setting for sitting

Clarks Shiraz Agra

Clarks Shiraz Agra

4.3