I would never recommend this Company to anyone else. Problems occurred from day one, took ages to get hand sets, falsified contract terms and had to wait a month for PAC codes. No-one would take ownership of any problems.
A very professional company from the outset, it's been 8 years of excellent customer service on a diverse range of products. We would have no hesitation in recommending Clarity Telecom as an A1 telecoms supplier.
Nothing but problems from day one. They take ownership of problems but don't resolve them. We have issues ongoing from April. Just get fobbed off constantly. Not impressed at all with service provided.
First class, flexible, affordable service; it's been a pleasure to work with Clarity for the last 10 years.
Moved to voip through Clarity. The change over has been flawless
Clarity made the process of switching provider very easy and gave us good savings on our bill.
The staff are helpful and dealt with any of our enquiries efficiently.
Moved to Clarity some months ago now after being apprehensive due to being with my current supplier for years. Have to say the team have made over delivered on my expectations while giving great added value in my call reporting.
BE WARNED - Read the small print on your contract. You need to check and double check everything!
I am being forced to pay a grand for service I will not be using because the formal notice on my contract was received a few days late.
Rude staff. Matthew from Clarity cold called me about telecoms and was told I was not interested in changing my telecoms arrangements. He persisted in asking had I heard of the firm (yes) and asking further questions about my supplier. I referred him to the answer I had just given, about not being interested in discussing same, and he hung up without the courtesy of goodbye or thanks.
Would never use this company now, even if a day came when I was interested in moving.
I have just recently taken on 3 new contracts with Vodafone through Clarity Telecom in Belfast.
I purposely waited until I received my first bill before leaving this review......
All I can say is many thanks to Scott Wright in Clarity who made the changeover from O2 so simple and straight forward.
He took time to explain the new contracts I was undertaking, and was courteous and understanding when I was constantly emailing and questioning him before the final deal was done.
Everything he told me has materialised as true and exact on my first bill.
Can't rate this company enough, and in particular Scott Wright
We have used services from multiple different providers and by far Clarity has been the best. They are professional, fantastic support and easy to work with. Our account Manager Stephen Kayes is fantastic and delivers excellent service along with Maria. Anyone considering new services or changing, I would recommend Clarity. They will look after you.
Have been with Clarity for 6 years now and find their customer services second to none, our dedicated account manager Trevor Reid is always on hand when we need him (which is not often) credit where credits due well done guys a great local company!!
We have been using Clarity for a lot of years now customer service is fantastic and business management fantastic they like to go the extra mile to help great company to deal with
claritytele.com
