About Civilla
Civilla is a non-profit organization that is committed to transforming the way public-serving institutions operate through human-centered design. The company was founded with the aim of creating a more equitable and just society by improving the delivery of public services.
The team at Civilla believes that traditional approaches to problem-solving in public institutions are often ineffective because they do not take into account the needs and experiences of those who use these services. By using human-centered design principles, Civilla aims to create solutions that are tailored to meet the needs of individuals and communities.
One of Civilla's core values is collaboration. The company works closely with government agencies, community organizations, and other stakeholders to identify areas where improvements can be made. Through this collaborative approach, Civilla has been able to develop innovative solutions that have had a significant impact on people's lives.
Civilla's work spans across various sectors including healthcare, education, criminal justice reform, and social services. In each area, the company uses its expertise in human-centered design to create solutions that are effective and sustainable.
One example of Civilla's work is its partnership with Detroit Public Schools Community District (DPSCD). DPSCD was facing challenges in providing quality education for its students due to budget constraints and other issues. Civilla worked closely with DPSCD staff members and parents to identify areas where improvements could be made.
Through this process, Civilla developed several initiatives including an online platform for parents to track their child's progress in school and a program aimed at reducing absenteeism among students. These initiatives have had a significant impact on student outcomes in DPSCD schools.
Another example of Civilla's work is its partnership with Michigan Department of Health & Human Services (MDHHS). MDHHS was struggling with high caseloads for child welfare workers which were leading to burnout among staff members as well as delays in providing services for children in need.
Civilla worked closely with MDHHS staff members and families involved in the child welfare system to develop new processes aimed at reducing caseloads while maintaining quality service delivery. These changes have led to improved outcomes for children involved in the child welfare system as well as increased job satisfaction among MDHHS staff members.
Overall, Civilla is an organization dedicated to creating positive change through innovative problem-solving approaches rooted in human-centered design principles. Its collaborative approach has led it towards success stories across various sectors making it one-of-a-kind non-profit organization working towards building better societies by improving public-serving institutions' operations through innovation-driven methods like Human-Centered Designing!