Charlie's Auto Glass and Mirrors Reviews

After smashing out my rear window I was able to get in 5 min to closing. They were able to order my window and have it in by the next morning. It was very last minute and I was thankful they were able to help. They weren't able to get me the same window as I had on there but it was close enough. Window and installation was $600. Very kind salesman.

They came to fix my window and after an hour they realized they brought the wrong window.

Great service at a very fair price. I highly recommend them.

Pepole were friendly was in and out good service my windows feel brand new

Quick and precise. Had a less expensive option other than the over the phone quote once I arrived making it that much better. Would recommend to anyone needing car glass replacement. Thanks Oscar!

Price was fair! I called around 7 diff rent auto glass installers in the area for my husbands auto glass replacement and Charlie's had the lowest quote. Service was quick, picked up the car the same day!

The first time we used this place a couple of years ago, they did what they were paid to do.
Since then we've used them a two more times and given them the benefit of the doubt when the repairs didn't last past a few days.
Sadly, they don't do what they promise and seem to charge for parts they never replace.

I was told they had my window glass in stock, but when I got there I had to wait almost an hour just for the glass.

Couldn t recommend this shop at all. Very Unpleasant experience! Do yourself a favor and use someone else.

Very professional in their work an excellent treatment and a special quality in the work I recommend them they have the best prices

Replaced my windshield within an hour. Very professional employees and answered all my questions with no hesitation.

Quality glass, just like OEM.

Qualified technicians with proper training, certified to install auto glass.

Better price than the bigger commercial auto glass places.

There is a reason why this place has been in business so many years!

Messed up my rain sensor and claimed it wasn't their mistake. 0 stars if I could

These guys are very professional they know what they are doing. Instead our Medical RV windshield in about 1 hour. Highly recommend them all Auto and RV glass needs .

Very disappointed in this facility. The tech who installed my glass was a good guy, he meant well but if they weren't able to put it on correctly, I would've appreciated my money back and a phone call. My regret is going to them and paying cash before it was fine but at the time, I thought that paying them in cash and before it was done would guarantee a flawless job. Boy, was I wrong. There's wind noise after the installation, immense amounts of silicone used under the windshield and silicone used on my cowls when that's not necessary as well. Maybe they broke a push pin or something but call me to let me know.

I called them a day or two after it was done as it was the holidays and a weekend and gave them a chance to correct it before I reviewed them but the owner wanted to take no responsibility for it as if it was me who did the job. They disregarded the wind noise and he belittled and insulted the tech in front of every customer that morning. That's very unprofessional and speaks volumes. I wasted gas and my time in even driving to them again to show them.

Please do not come here unless you want a botched job and left looking for a better quality installation at other places.

UPDATE:

After receiving a response from the owner, you can tell he's not very good on his English and was possibly upset when he wrote it. I ended up contacting Velez Auto Glass and they did an amazing job in reinstalling the windshield and I have had no wind noise since. They said that you guys did a terrible job, left parts of the windshield unglued among other things. I tried telling you guys to redo the windshield since I paid cash but like previously stated, I shouldn't have even gone to you or I should've paid with a credit card so I could've disputed it with a less than satisfactory job you guys did. In regards to the broken pillar on the INSIDE of my truck that I did not even mention in the original review, that is fixed now and guess who fixed it? VELEZ AUTO GLASS. They didn't even have to but they did since the new part was laying in my back seat and that's why they will be my go to from now on and why the reader should go to them as well. Sorry Charlie's, you guys dropped the ball and want to save face and I hope this review lets other people know to think twice before receiving your services. I came to you guys for a windshield job not the pillar so you stating that is just irrelevant. I was never upset about that, I even told you guys not to touch it. Own up to your botched job and take responsibility.

Prompt, friendly service. Excellent value for money. Would definitely use again.

The owner is very rude, and loud. He has no respect for his customers, when they are there to fix an issue. I went there to fix an issue with my car, they failed to identify the issue and made me spend money on something else. The technician's are not competent, please avoid this place, with my experience I strongly do not recommend.

Vehicle was broken into while in the area on a job. I needed it fixed ASAP, same day, so I could make my 10 hour ride back home with a window! They came out to my job site, installed exact window, and had me ready to go before I was done working. They were the only company that could make it that day, even though the others advertised same day service. Fair price and very polite, thanks!

I needed a window fixed on bmw and most of the places we got quotes from were crazy expensive. We found Charlie's and hit the jack pot. Their prices were very reasonable.! Plus they were extremely friendly. I would definitely recommend them to everyone and they will be getting plenty more of my business.

Great fast and friendly service and the best price!

They have a super customer service and everything was on time and the prices are the best in the state of florida, because I was looking for all the places and this shop was the best of all thank you charlie's car glass of west palm beach.

They have a super customer service and everything was on time and the prices are good. This shop is the best in west palm beach. Thank you Charlie's for the great service and value for money.

everything was fine until I left and reach in my cup holder to get my vapor pen but to my surprise it was gone . I used it before i got there.
when i left it was gone .
can''t accuse any body. DON'T LEAVE NOTHING IN YOUR CAR,

They are fast and they have the best prices around.

Well we re do I start they are the best at what they do. And the people are wonderful at there jobs. Thanks again guys I ll be back and send friends. My dodge looks like new again.

Friendly and fast service! I called yesterday afternoon, they ordered the glass and I arrived this morning. After about 30 minutes, they were done. Very happy customer!!

Quality service and friendly staff. Affordable and finished the windshield in a few hours.

Once I got my car in their shop they where quick and efficient. I recomend them highly.

First time got me in and out. wham bam. great friendly service

Went to repair my passenger window & passenger side mirror. Great service, great prices, & they do a very good job! Wait wasn't long at all too. Front receptionist was really nice. Would recommend to everyone to get their glass repair here!

Fantastic service! Thanks Charlie's for fixing my car window so fast!

They were able to get me an appointment quickly. They had good pricing, nice and helpful employees, and did a good job! Would definitely recommend!

So glad a friend told me about this place...had. problems with my moon roof...Mario was so knowledgeable and fixed the problem .thanks to Oscar & Mario for running at great shop that treats people like family Thanks

Great service. Everyone in the office were very friendly !

They came out to the shop and installed not one, but two windshields for us! Life saving!

Don t call anyone else. Great costumer care. High quality work. Honest and depended service. I highly recommend. Oscar and his crew are top notch.

Top notch, professional, thorough service. These people are great and easy to deal with from start to finish. Excellente.

Been going to Charlie's Auto Glass for 30 years always Fair always truthful tell you whether you should or shouldn't replace the glass much better price than some of the other places highly recommend Charlie's Auto Glass

They were punctual, but the worker did not install the window correctly. This I had to return the next day as the window did not go all the way up. The owner was fine, but the worker was argumentative and wanted me to wait for 3 other jobs. Then when fixed, the window made a noise. The worker argued again, but was made to take it all apart and there was yet another mistake which he finally fixed. Not the best experience.

Took our Transit/RV there for a rear view camera attachment and was in / out in no time and no issue with it being a small RV. They said if it falls off, come back and they'll fix it for free - nice guarantee. Nice people and good price - what more can you ask for.

Thanks Charlie's

I liked the way Oscar took my call and set up the installation of our back windshield on our 2017 Jaguar XL, and I liked his fair price. And he sent Mario, the very best Glass Installer. Mario cleaned all the glass out of the car, vacuumed, put the glue, and placed the new back windshield, A+ Excellent. Thank you Charlie's Auto Glass!