Horrid customer service. I had talked to someone three weeks ago about having my sister's engagement party there. We had our resevations canceled the night of the party. To add insult to injury, the girl who called to inform me was rude, and obnoxious. At the very least one could be apologetic.
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Food is standard bar food but actually pretty good. Beer is ok, some are better than others. I've only ever eaten in the bar but the table service is always pretty poor and is my biggest complaint. Good amount of TVs. Overall I'd recommend for a less expensive hartford food option and a decent bar choice.
Our recent visit to City Steam was a pleasant surprise, a new menu and an addition of pool tables. First we had a great meal, the tacos were delicious and a steal at happy hour prices. To many beers to list from on tap menu I had a Jungle Crush I highly recommend it. Next we chose burgers, a good sized burger with quality ingredients. Don't forget dessert I had Lisa's Pie always a favorite. After our meal we played some pool and enjoyed a Jamaican Coffee. The staff is top notch quick service with no pressure. Looking forward to our next visit.
I don't know about their food but this place is sexist. They wouldn't allow me to wear a sleeveless shirt as a male, but had no problem with a female with no sleeves, even no problem with a woman just in a bra. I told them it was sexist and they said "it's not sexist, this is privately owned and is restaurant policy." So what? You are discriminating against the shirt I'm wearing because of my gender, that is the definition of sexist. I asked why males can't wear sleeveless shirts but females can. Their answer? Armpit hair. Well I told them I shaved but it doesn't matter and I guess it wouldn't matter if a female wore a sleeveless shirt and didn't shave. Anyway, places that discriminate get a 1 star in my book, even if their discrimination is "company policy."
Excellent dinners and awesome beers!!My son LOVED the City Steamed Grill Cheese with Blueberry Compote. .and the Braised Pork Shank with mashed potatoes was perfect!! Favorite beer for me, Naughty Nurse IPA. .for my son, Innocence Double IPA. ..Look forward to a return visit!
Spent a week in Hartford on business and stumbled on City Steam. Generally, I don't expect much from brewery/restaurants. I was very surprised by how good the food was. I had all my meals here, except one and was not disappointed. From the pork shank to the beer braised pot roast, even the burgers were excellent. The mashed potatoes were real and the salads were fresh. I came back at night for a beer and tried a different one each night. All excellent, especially the IPA's. The prices were good, the wait staff was always great. The only reason I didn't give it 5 stars was that it took a while to get the meal. Fortunately, they have televisions to watch, except when I was seated upstairs. A great find and definitely recommended.
We drive from NC to Maine to visit family and stay at the Residence Inn in Hartford. This was our 2nd time for dinner. Beers are great...I normally don't like craft beers. The food is good with good sized portions. Service has been great both times.
It's very true that the service is disappointing. 2 minutes before hostess appears, 10 minutes before being greeted by my waitress, 30 minute wait for a chicken salad (on a Tuesday night). The food tasted 'okay' but lacked flavor. By the look of the crowd that was enjoying their visit, beer was the primary menu item.
5 stars are for the beer. The food is decent. The building has lot of character and history. This is good joint even if you are alone traveler like me.
I was in with a large convention group last Friday. One of the people who served our food from the kitchen had long greasy hair that was not tied back and a very long dirty looking beard (think Tom Cruise in Castaway but greasy). Both were hanging over our food almost touching it as he put it on the table. I'm reasonably sure this is a health code violation. This was last friday and I'm still pretty grossed out by it several days later. I've eaten here before and the food and service have been good. Not sure what was going on this day.
Popular Hartford eatery for decades under different names. Very large space which accommodates single customers to company parties. Our service was attentive and the food and drinks were good.
The dumpling app was not something I'd order again. Nothing about this dish was distinguishable.
Entrees were favorable.
Our dining companion enjoyed his California chicken sandwich with bacon and avocado. The cod with capers and olives was okay. Something rarely seen on a menu is a ten ounce steak - the choices commonly are either huge or small in terms of size. Cooked a little rarer than ordered at medium well but satisfying.
Both the cod and steak came with flavorful pea pods. Uniquely shaped and hefty fries came with the sandwich and steak.
I would consider this place as one of the best places to hang out with friends in downtown Hartford. They have their own brewed beer along with other options. I know this place is popular with college students and also adults. I would recommend this place to everyone. I would want to go to this place again.