I've done the last three revisions of a C4 Lounge at this dealership, and I'm usually very well attended. There were minor problems with delivery and delivery of services in the first two reviews, but apparently were fully resolved in the last review. They have a very interesting service tracking your average km, getting in touch to remind you of the need to perform and schedule revisions.
The brand speaks for itself highly reliable customer service in the store was very good I was very well attended and the store even bothered to try to find a vehicle that would fit this to my cities
Perfect customer service, very polite and solved my problem.
I bought a C4 Cactus in February, at the time of delivery the car was all scratched, several plastic parts with mudguard finish and loose / broken bumpers, broken longitudinal roof rack. In an attempt to solve the problem of risks, polishing got worse, then another polishing / crystallization so badly done that today the car is all full of polishing marks (holograms). Not to mention the poor service, ostil / aggressive of the manager and team.
Poor service, you call one pass to another, the call goes down and nothing is answered
Horrible, I never buy a car again, promise a deadline, and keep the deadline, and make a lot of excuses
Excelent reception! Both in sales and in services. I indicate with closed eyes !!!
Excellent place, great service, personal atensioso.Gostei the variations of the prices of cars, where it meets the taste from those who seek a popular as a car of higher price. And still with good service.
My husband and I bought a Jampi, took the car in March 2019, in November the car started to give problems and was taken to the dealership 4 times by a tow truck and on 01/13/2020 the car stopped for good. (engine problems), the problem is being neglected, they only dismantled the engine after much insistence after several days calling the SAC Citroen and several trips to the dealership until the present date 02/07/2020 the car is there and nothing resolved we have a work contract and my wife is out of work and may even lose the contract due to Citroen's irresponsibility.
DO NOT RECOMMEND TO BUY THIS BRAND !!
I WOULD NOT PLACE ANY STAR. BUT AS IT IS OBLIGATED TO PLACE AT LEAST ONE, UNFORTUNATELY I CLICKED ON ONE THAT IS ALREADY MUCH.
Service in the parts sector is good, however, it has little availability. Sometimes it is necessary to order and wait for the arrival.
The pieces are very expensive and the service could be a little better
I was very well attended the concert was fast and the price fair
Parts cheaper than the internet, Herculaneum, great seller! Original parts ... literally.
Great location, excellent reception, top notch service. Great quality cars.
Bought with such a friendly and helpful sales clerk.
I hope that the review also has the same attention
I have been trying to contact the reviewer for 3 days and I can not. Every time I try to contact, it's busy, I leave a message but no one returns. I'm looking for another option for service.
It has everything you need to make a good purchase, space diversification, wheelchair access a large parking lot very prepared people an example of very good organization and cleanliness.
Great dealership, excellent service, I have C4 Cactus excellent car.
Poor service, time consuming and poorly executed services
Today I went to check the price of a part for my car at the Citroen-Destra store in Guarulhos, and the service of Mr. Herculano (Parts Sector), caused me a lot of indignation for the indifference with which he treated me. I did not order the piece because of the poor service (he did not disrespect me at all, just could have been more friendly, helpful, nice, helpful ... who knows) and left the place determined to acquire the same good (unfortunately , the piece I need is only at Citroen ...) in another store of the brand, even if distant. I affirm that I did not go to ask a favor but to pay for a service rendered. Maybe at other times the treatment is a little better. Captivating the customer is EVERYTHING, otherwise it doesn't come back!
Super attentive, they have complied with the services and delivery times of the vehicle.
Lousy service worst place to buy car attendants without education I was poorly attended a pity
Great service...
Realistic. transparent and polite.
Thanks to Marcelo, super nice sales manager.
While taking the car for maintenance was great the service had a C3 Exclusive 2013, however when we decided to exchange for another we were very poorly attended, I can not recommend it more.
Citroen dealership with great opportunities, excellent service!
Great service from Fernando from technical services
Poor service. I was attended by a receptionist who left me long past so sedate and disinterested in the parts and services sector. An employee's junk.
Lasting Service - Worst service provision that anyone can imagine from a dealership, they do not answer at the appointed time, the review team is incommunicado, does not answer the phone and does not return calls, it must be because they are the only PSA dealership in Guarulhos.
It has good products, but a little more attentive service determines a purchase. I understand that work meeting involves taking care professionals, but the client should be the focus.
Great service in the showroom. I do not know the area of services. Look for Roberto, great seller!
Great service! The problem is in the delivery time of the parts, but I think it is the manufacturer's problem and not the dealer's ...
Really like! They welcome us very well, and their work only gives us satisfaction, because they work very well. GRATITUDE!!!
Lousy customer service is good for selling after sales, not having to assume anything about the guarantee of the new semi
Outstanding service. Congratulations Jordan for your kindness. He solved what he needed quickly
destracitroen.com.br
