I went there following a recommendation from a friend. My laptop was extremely slow and I could not take it anymore ... Within 3 days my baby was fast again. Without even knowing it I had several viruses .... Avast = not good !!! Thank you to the CIK team!
Find the amp we needed but not a large choice! But for computers, speakers and accessories of all kinds # 1
I'm going to wear my computer to find the problem, 1 week later I was told that the problem is not clear. I am suggested to change a few parts for an extraordinary price without knowing if it will work. However, I loved the customer service, professional and friendly. The hospitable people and we feel they want to help us, shame that the bill is too salty.
My TV 4 K is really beautiful, and the wall installation ... perfect :)
Great bilingual store. Broke my laptop big time on the ground, they replace it and were able to backup all my data. Great laptop choice on site.
Good service, choice and good prices, one of the best places in the region!
Fantastic customer service from their team. Great products at great prices. Couldn't be happier with the laptop I purchased from them. Would definitely do business again.
I bought a laptop, the price of my Toshiba was cheaper at online stores like Tigerdirect, kind of $ 30. If I count the shipping costs and the after sales service, I did not hesitate and I bought CIK. The warranty and service at online stores YEN A PAS! viva CIK
No unnecessary blah blah. We are informed with correct information. We can talk directly with the owners. Competent technicians. Interesting prices. Finally a company with products in stock! Good proof that you have to buy local!
Service and products of very high quality. A company that is committed to serving their customers well before and after the sale.
I am happy with my purchase for a second time at your store, your home is welcoming, competent service and if I need help by phone, I have always had impeccable service listening to me! Bravo to the whole gang! I More
Excellent service, excellent products and highly qualified sales consultants / technicians. Our technical advisor worked really hard to find the perfect computer for the needs and optimize it accordingly. Thank you Mr J.S.
Terrible customer service. I could write a book about the hell these people have put me through. They sold me a laptop with a defective touchscreen, awful quality control, it was very obvious. Said to send it back, so I did. Waited a month to get my next one. Next one shows up with hardware damage. Said to send it back and pay the 100 in shipping They sent me back the same computer with the same problems. They won't give me a refund. What the actual hell is wrong with this business. I'm disgusted.
They're just terrible people. I spent 1400 US dollars plus another 100 on shipping. That's a lot for me to end up with a computer that doesn't work. CIK has the scummiest business practices I've ever experienced. I feel completely scammed and taken advantage of.
Super good customer service. Thank you very much David
I was very well served by the team after several months of questioning by email at the level of a device that I was late to get. Good price and excellent service!
The only place I was in Sherbrooke where the technician seemed to have an idea of the problem of my computer!
I bought a reconditioned alienware laptop. I got a one year warranty from the store. The power jack broke within the warranty period. They didn't want to fix it, they wanted $150. to repair it, their arguments being that it was hit and that power jacks are never covered by the warranty. My power jack wasn't hit and I didn'd drop my laptop. Bad store.
Good customer service and good price to buy computers but absolutely not qualified to repair laptops. I went there to get my computer diagnosed and they told me it was dead and nothing could be done because the parts are no longer available and they sold me another computer instead. After inspecting my computer somewhere else, it turned out that you just had to change a cable that was faulty and created a false contact, in addition to that, the technician apparently broke another cable by dismounting my laptop to inspect it. . The manager was very helpful and refunded the computer that I took after the false diagnosis of my laptop. Although he was accommodating, I received no apology from them and was not reimbursed for the wrong diagnosis ...
Edit as a result of CIK's response: I apologize but your answer is completely false, firstly nobody else has dismounted the computer enough to access the cable, indicating that it has indeed been broken in your establishment. Moreover your comment is all the more wrong because I had explained to you that the "show of goose", as you call it, was due to the fact that I tried to change the screen myself and that the computer turned on during this manipulation, creating a false contact that burned the cable connector and generated smoke. A complete check of the motherboard was done for 2 hours elsewhere, which was not done at home (I received a call less than 1 hour after depositing it at home and paid $ 35 more to go into priority), your competitor confirmed that there was no problem on it and that only the cable of the screen created a false contact preventing the computer from lighting up.
I find it really dishonest for you to continue to deny the lack of skill you have shown me and to continue to say wrong things ....
Believe it or not, but my last PC at CIK was built in 2005 and it was still working fine for 2 weeks :) run 24/24 for 14 years. Do they know how to mount pc ???? I think so . 14 years for a pc I never saw that and especially when it runs 24/24. It had cost $ 2,400 at the time a 2.83 quad hahaha
Good knowledge of their products and explains very well.
Always very professional and attentive to their customers. Their prices are competitive and their inventory has a lot of novelties. Thank you CIK for all these years of service.
cik.qc.ca
