Good customer service and good price to buy comput...

Good customer service and good price to buy computers but absolutely not qualified to repair laptops. I went there to get my computer diagnosed and they told me it was dead and nothing could be done because the parts are no longer available and they sold me another computer instead. After inspecting my computer somewhere else, it turned out that you just had to change a cable that was faulty and created a false contact, in addition to that, the technician apparently broke another cable by dismounting my laptop to inspect it. . The manager was very helpful and refunded the computer that I took after the false diagnosis of my laptop. Although he was accommodating, I received no apology from them and was not reimbursed for the wrong diagnosis ...

Edit as a result of CIK's response: I apologize but your answer is completely false, firstly nobody else has dismounted the computer enough to access the cable, indicating that it has indeed been broken in your establishment. Moreover your comment is all the more wrong because I had explained to you that the "show of goose", as you call it, was due to the fact that I tried to change the screen myself and that the computer turned on during this manipulation, creating a false contact that burned the cable connector and generated smoke. A complete check of the motherboard was done for 2 hours elsewhere, which was not done at home (I received a call less than 1 hour after depositing it at home and paid $ 35 more to go into priority), your competitor confirmed that there was no problem on it and that only the cable of the screen created a false contact preventing the computer from lighting up.
I find it really dishonest for you to continue to deny the lack of skill you have shown me and to continue to say wrong things ....