I like Nicholison they are very good I have been going there for all my car repairs I get good servi e and friendly service their tech s are very good they have some of the best techs out Take the time to check them out
DO NOT TRUST YOUR VEHICLE WITH THESE PEOPLE. Specifically RANDY (Head of Service Dept.), he gave us his word there was an isolated problem with my grandmother's Saturn and charged us $1000 to fix said problem. Immediately after picking the car back up, the same exact problem still happening. Took several weeks to get him to back up the "warrantied" work, while he wanted to charge us hundreds of more dollars to fix the same problem. After they replaced the parts AGAIN and had the car for another 2 weeks, the problem is STILL NOT FIXED. And now he say's that wasn't the problem to begin with, better buy a whole new transmission. THIEVES AND LIARS. No shame even when robbing a senior citizen. Off to small claims court we go! WHAT A JOKE!
This was, by FAR, the best vehicle buying experience we have ever had. We dealt with salesman named Ryan Singhaus. I'll start with him, he was great. From the very beginning he wasn't pushy or persuasive but was very upfront and honest and personable. He was able to answer All of our questions and gave a thorough run down of all the features the truck had. Next was the sales manager Doug Moore he was great too. He came in, introduced himself, gave us a few options as to how we could finance, understood our needs and what would work for us. Even gave us a fair deal on our trade in. Both gentleman were very down to earth and worked with us in negotiating our final price. Finally was Doug Alsept- he was the financial manager and he was great at explaining their differnet packaging prices, what it entailed and had all the final paperwork ready to get us all set. He was able to work with a a few agencies in order to get us the better rate and loan. Together these gentlemen were able to help us get the truck we wanted for an affordable cost. We thank them very much for making this not only a smooth process but a rewarding one too. We highly recommend to any potential buyers to stop in there 1st and talk to any of these gentlemen. Customers care means a lot to them and they treat you great. You too will leave a happy customer.
Sales and Service teams are spot on. I appreciate the fact that they tell it like it is and deliver what they promise without any typical car dealer gamesmanship.
Miss diagnosed repairs, I saved $600 by getting a 2nd option.
My family has purchased multiple vehicles from Chuck Nicholson s in the past. It s always an easy and simple buying experience. Their sales team is straightforward and courteous. They go over every detail, answer all questions and are never pushy. They make sure you are buying what you want to buy. I couldn t have asked for a better experience in purchasing my new GMC Sierra.
Great car buying experience, ask for Joe. Service after purchase is top notch!
Kevin did everything he could to get me every detail and photo possible before i took a five hour road trip to see the car i was interested in. Once i was satisfied, I headed out to meet him to which he finished all of the paperwork so that it would be done before i got there. The car was just as described and I am very happy with my purchase as well as with the service i received. I would definitely give them my business again and Kevin seems as honest as they come.
Great dealership, they gave me too dollar on my trade in and my salesman John was awesome with working with me to make it happen!
Went above and beyond to help and get my problem solved quickly and efficiently!
Thank you for your excellent customer service. Everyone was very professional, friendly, and prompt.
The staff is very friendly, work was done in a timely manner & they were very willing to accommodate my schedule.
Great place. Joe Penrod and group was very helpful. Super friendly
They seem to always have the parts we need in stock or close by!!
chucknicholsonmazda.com
