Childserve Review

Great therapist, been coming here with my child for eight years.

At the front desk you'll meet Shirley and Fran not sure It's what it is without them

Great place to arrange therapy for your children. OUTSTANDING staff!!

Childserve is a wonderful place. They have helped my son so much in the year he has been going there. The staff he works with are so pleasant and answer any questions you have. They listen to your concerns and evaluate your child to make sure they have a plan tailored to your child. Every time we check in the employees at the desk are cheerful and friendly. I have nothing negative at all to say.

We have a special needs Granddaughter that absolutely LOVES the staff, other children and the fun activities. She spends a weekend a month there and always returns home with a huge smile. Staff seem loving, patient and, very good with our Granddaughter. Thank you for what you do and how well you do it.

We took a child here for the testing to determine whether he has ADHD or not based on his behaviors.

The psychologists here are good. They deal well with children, and do a good job explaining their tests and the results to parents.

We had originally scheduled to take our child in back in April to see a new psychologist. She did the initial interview with me and our son, mostly just asking questions about the behavior that prompted us to bring him in the first place. We then scheduled a follow-up, which was the actual testing of our child for May.

This is where things took a bad turn. About a week before the follow-up, the office called and told us that their new psychologist, who'd only been with them for a few months, had quit suddenly, and without notice. They rescheduled our appointment for July.

Then, not even a week before our July appointment, we got another call. The psychologist we had rescheduled with had an emergency, and they had to reschedule again, this time for August, a date more than a month later.

We finally got in to see someone in August, and they did a good job, but the follow-up for this appointment, a telehealth call just to discuss the test results in more detail (which the psychologist said should be ready in about 2 weeks) could not be scheduled for over a month again.

Overall, while I can recommend the doctors here, the place is overbooked, and does a poor job getting anything done in a timely manner. In our case, the tests we're doing might affect our child's school development and learning, so the fact that it's taken nearly six months just to get it done is very aggravating.

TL;DR If you have other options and need your child to see a psychologist quickly, that might be a better way to go, as it takes a long time to get in here. The doctors are good, though, so if you have the time to wait for an appointment I would recommend them.

A great place for our children in the state of Iowa to receive the help they so desperately need to be successful

I work with the company for about 10 years now Awesome company, friendly staff & manager's great and understanding