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L
3 years ago

I love Indigo so I may be biased, lol. I can spend...

I love Indigo so I may be biased, lol. I can spend hours just looking around and deciding on what new thing I think I need. You can even adopt a llama or a penguin. Staff are friendly and let you browse peacefully.

J
3 years ago

i was walking around downtown and i came across th...

i was walking around downtown and i came across this bookstore and i decided to just go inside and check what they had for sale and i finally saw the book of five rings on the sale aisle. i've been looking for another copy of this book because i lost mine. the place was clean and i was able to navigate through the different sections.

A
3 years ago

Cozy little book store only minutes from the King ...

Cozy little book store only minutes from the King St entrance on the street level of the BMO building (Scotiabank Plaza). The children's and young adults section have a decent array of titles, lots of little gift idea too. Staff were friendly and helpful. Plenty of magazines and a decent selection of both non fiction and fiction for adults.

R
3 years ago

Modest store with books, magazines and accessories...

Modest store with books, magazines and accessories. Knowledgeable staff happy to answer questions and provide recommendations based on area of interest. A variety of different genres are on-site to browse and choose from. Gift bags, wrap and other knick knacks are also available for that special reader in your life.

L
3 years ago

Very pleasant service from the cashier. I started ...

Very pleasant service from the cashier. I started getting flustered, thinking I had lost something important. She told me to calm down, take a deep breath. Good advice. I followed her instructions & found what I thought I had lost!

D
3 years ago

Ok

J
3 years ago

Fantastic customer service experience!

Fantastic customer service experience!

I stopped by the store an hour ago. The store sale price was higher than the Indigo web sale price on a pair of socks I wanted so I said it was okay and I will just order from their website. The customer service rep asked me to wait while she checks with her manager. She was then able to price match the web sale. The socks are for a birthday present this weekend and I was able to get the item at the store instead of buying from their website, possibly paying shipping and hoping it would arrive in three days.

The customer service rep went out of her way and made it a hassle-free experience for me. Thank you.

A
3 years ago

I had a great in-store experience. I had an issue ...

I had a great in-store experience. I had an issue with the indigo online store and went in to chat in person. The employees were really helpful and the manager went out of his way to accommodate! Keep it up!

B
3 years ago

A small store, with top bestsellers as well as a s...

A small store, with top bestsellers as well as a small selection of accessories.

Given that there is a large store at Eaton centre, it's tough to recommend unless you need something in a hurry downtown.