3 years ago
Fantastic customer service experience!
Fantastic customer service experience!
I stopped by the store an hour ago. The store sale price was higher than the Indigo web sale price on a pair of socks I wanted so I said it was okay and I will just order from their website. The customer service rep asked me to wait while she checks with her manager. She was then able to price match the web sale. The socks are for a birthday present this weekend and I was able to get the item at the store instead of buying from their website, possibly paying shipping and hoping it would arrive in three days.
The customer service rep went out of her way and made it a hassle-free experience for me. Thank you.