Chapman BMW on Camelback Reviews

We had an exceptional experience working with Linda Daub. My husband has previous experience in the car industry and this was hands-down the best sales experience he s ever had. Linda was highly knowledgeable about the vehicle, did not apply pressure to us to buy, and took a lot of time with us after the sale to teach us the car s features. Linda was very personable and nice and very dedicated to ensuring that we had a good experience. Working with her was the first time we really felt a sense of loyalty to a car brand, and especially a dealership. We would highly recommend working with Linda and will definitely seek her out for our own future car purchases.

I was initially attracted to the financing promotions offered for new BMW's. Then I met China, the Sales Person at Chapman BMW on Camelback Rd., and was very impressed with the level of service, professionalism and courtesy she provided. I've worked in commission sales. After China provided information via multiple e-mails, calls, 3 visits and test driving 2 BMW's, I bought a new 2021 BMW from China. While the financing provided was great, I wouldn't have purchased if the Sales Person didn't provide exceptional services. I will recommend China to anyone I know that wants to purchase a new vehicle.

This was my first time at this service center and it was a great experience. Getting an appointment with a loaner was easy, the job was done quickly and efficiently, my service advisor kept me in the loop and I was able to review a video of the inspection, and my car came back clean. Would definitely use again and recommend

I absolutely love Chapman BMW. When I bought my BMW in Dec 2020 I was literally in and out with in an hour. No hassles no nothing. I just dropped the same BMW for service. They called me to remind me it needed service which I love, drop off was hassle free they already had a loaner vehicle for me and it was a 2021 BMW! Love it!! I will never buy a vehicle anywhere else!

My first purchase at Chapman BMW on Camelback and it was nothing short of outstanding. Kim Reid is awesome to work with in Sales and I highly recommend her. We test drove to find the right set up, she then looked and found the right vehicle and did a dealer trade after we agreed upon price (through email). She sent me all the paperwork to complete and email back to her. Set an appointment for the next afternoon when the car was cleaned, prepped and in the delivery bay when we arrived. F&I experience was the best I've ever had - zero pressure and we were in and out of the office in 10 minutes. Left in my new vehicle about 40 minutes after arriving, including me taking my time looking it over. Just fantastic - I highly recommend this dealership.

BEST SERVICE EVER! Go see RC in the sales department, hands down the best experience I ve ever had buying a car. He went out of his way to get me into an awesome car and he even helped me remove a stereo system out of my trade in. Super nice, easy to talk to and never made me feel uncomfortable with the sale. I m in sales myself, so I have pretty high expectations and RC in the sales department for going above and beyond. 10/10 recommend.

Always and pleasure and felt the ultimate care and concern regarding general maintenance, repairs and maximizing warranty coverage. Appreciate the care and support from Mike L. and Aaron on my recent service and Mark for my windshield repair. This location will always be my preferred location! Great customer service!!

AWESOME FREE TRIP INSPECTION!! We were looking for safety when we bought our daughters first car (X1) this year. As she s taking her first solo distance drive this weekend, Chapman BMW Camelback invited us to bring the car in for a complimentary trip inspection where they did a General Safety Inspection that included looking at her tire tread & pressure, condition of her wiper blades, topping off her fluids, checking all of her bulbs and washing her car before she headed out. Such a cool benefit. Love knowing she s safe on the road in her clean shiny car!!

What an amazing team! This is my third purchase from a Chapman dealership (1st with Camelback BMW) and I was happy to find that the whole process was as simple and straightforward as it was at Chapman Scottsdale VW where we did our other two deals with this group. There are few dealers you can rely on for outstanding ethics and service. The Chapman group is one of them.

From Trinidad and Steve in sales to Austin in finance and Jordan in delivery (called a "genius"- lol!), the whole experience was just easy! When Trinidad wasn't available, other reps gladly jumped in to help out. Rare is the dealership where one sales rep will voluntarily step in to help another one.

I'm glad I went to Camelback BMW for a taste of 'The Ultimate Driving Machine'!
If you haven't had fun in a car lately, go drive one of the latest Bimmers

Shout out to the Chapman Auto Group for keeping the car buying experience stress- and hassle-free!

EDIT: I ve been going to this BMW for the last two years. Had an issue with how my visit went and the director personally reached out immediately and assisted me with finding a solution. He had me bring my car back in and looked at free of charge. Very happy with the outcome and his professionalism. Thanks, Doug!