Reviews14
Filters:
Rating
Language
Sort:
Most recent

CETMA provides an amazing service! The staff is hi...

CETMA provides an amazing service! The staff is highly knowledgeable and helpful. They always go above and beyond to ensure customer satisfaction. The website is user-friendly and makes it easy to track shipments. I highly recommend CETMA!

CETMA is a reliable cargo company I have been usin...

CETMA is a reliable cargo company I have been using for years. They provide exceptional service with a knowledgeable and friendly staff. Tracking shipments on their website is convenient, and I am always satisfied with their timely deliveries. Highly recommended!

I recently used a cargo service for my business ne...

I recently used a cargo service for my business needs and was extremely satisfied. The service was prompt and efficient. The website was easy to use, and I was able to track my shipment without any hassle. Highly recommended!

CETMA has consistently delivered a reliable cargo ...

CETMA has consistently delivered a reliable cargo service. The staff is attentive and professional. The website is easy to navigate, and I appreciate the real-time tracking capability. Highly recommended!

I recently used CETMA's cargo service, and it exce...

I recently used CETMA's cargo service, and it exceeded my expectations. The staff was helpful and friendly. The website made it easy to track my shipment, and the process was smooth. I would definitely choose CETMA again!

I recently tried out a new cargo service and was p...

I recently tried out a new cargo service and was pleasantly surprised by the efficiency and reliability of CETMA. The staff was courteous and prompt in addressing any concerns. The website was simple to use, and I appreciated the ability to track my shipment easily. Definitely worth trying out!

CETMA has been my go-to cargo company for years. T...

CETMA has been my go-to cargo company for years. Their service is consistently reliable. The staff is knowledgeable and always ready to assist. Tracking shipments is a breeze with their user-friendly website. Highly recommended!

This operation is more than happy to communicate u...

This operation is more than happy to communicate until they take your money. As I write this, it's been seven months since I paid for a bicycle (told six weeks to delivery!) and I have stopped trying to call or email after months of being ignored. It was a good operation once but an infuriating fraud now.

As per the other reviews, this company has some sh...

As per the other reviews, this company has some shipping issues.
I have purchased one of their 5-bar front wheel racks on two separate occasions. On both occasions I had to ride them (pun not intended) about delivery.
The racks are awesome. I have had my original for over 3 years. I had to email more than once to get it delivered, took 3 1/2 months. It has literally kept me from getting killed on a couple of occasions, taking the brunt of an impact. It is still functional, some wear and tear, but overall I still use it on my older bike.
I bought my second one mid-September to be used on my brand new bike, it was delivered today, about 2 months after my initial order. My priority shipping cost got refunded, had to make them aware that I promote the heck out of their product, but can't really do that when I am not actively using and angry about not receiving the product. Again. Great quality. Looks great. Sturdy as hell. But I had to email several times to get it. Taking into account the Covid-19 delays, wild-fires in the region, and past history... I consider 2 months a win.
Order their bike cargo racks, they are great... But just be aware that you will invariably have to email more than a few times to get your product.
5 stars for the product.
2 stars for timely shipping.
3 stars for customer service.
Overall 3 stars to be fair about the review.

I wish this company the best. And hope that they are able to step up in the future. Because I would love to continue to support this company.