A DISASTER!!!! YOU REGISTER ON THE PAGE TO REQUEST A SHIFT ONLINE, SO THAT THEN THEY WILL ANSWER YOU BY MAIL THAT THE SHIFTS ARE GIVEN BY PHONE .. ARE YOU CHARGING ME? !! THE PAGE SAYS REQUEST YOUR TURN ONLINE PLEASE AGREE, NOT SERIOUS THIS
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I bad service they treat you badly and to ask for a turn you have to be hours send wsap and they never answered the only thing that is heard is the propagation and the services of the lab IRE AOTRO SIDE.
My experience is about a blood draw one day Saturday. Exceeded by demand: there were no seats for everyone we expected. Almost one hour to check in. Of the 4 administrative employees, only 2 attended the public. 40 minutes to call me the technique. They passed patients before me without understanding the priority they had (neither pregnant nor with reduced mobility or elderly - in fact, I mean younger people). Of the 2 coffee vending machines, one did not work and they swallowed my file ... Given the reputation of the company, I was disappointed. I do not recommend it. Rossi Center, regarding your answer, tell me where you want to send my information to corroborate my message (5/31/18).
Terrible attention They pass friends of those who work in the place first. I was waiting for an hour and it looked like people from the staff were going to greet acquaintances who were in the same waiting room as me, and made them pass. That is disrespectful, in matters of health even worse. Of course, as soon as you arrive they ask for the order and the social work card. I will not return and will let the Superintendence of Health Services know.
To say bad is little. I went to do a MAMMOTONE procedure and I had the unpleasant attention of the Medica VANINA L. BASTACINI. In very bad ways before the procedure noticed that I was moving in the least, I would cancel the study that I had already paid. After this threat he blamed me that I could not do the study (all this in the middle of it). The procedure already generates insecurity and this doctor not only does not help but is aggressive and combative. I do not recommend this place while I have doctors of this type.
They performed a Resonance with microcoil, they gave me a quick turn. The attention of the technician, doctor and administrative staff is excellent. Thank you
I do not know why they give you a shift with a schedule if after they make you enter 1 hour and a half later, and they let first the one who complains and entertains at the reception. I arrived 1 hour early (my problem) and they made me spend 1 hour and a half later than my scheduled shift. Hire more staff if needed or better manage shifts.
I went to do ultrasound to my little daughter and they treated us very well after a while they gave us the results but in the laboratory sector there were few people and we had to wait a lot. The place is very clean and the facilities are new.
Impossible to take a turn. For the Web system, you do the management and they send you an email saying that they are going to call you, which does not happen. I called. They asked me to send the order for WhatsApp, I did it and they do not answer either. They have 3 different means to take turns and none is efficient. Impresentables!
Rossi is an excellent diagnostic center. Its appliances and diagnostic methods are always modern. The attention is of excellence. I always choose Rossi when studying. I recommend it 100%.
Rossi is an excellent diagnostic center. Their appliances and diagnostic methods are always modern. The attention is of excellence. I always choose Rossi. I recommend it 100%.
Terrible, enable a w.a. to reserve shifts; They give me a schedule, I confirm it and five hours later they let me know that the turn was taken. A W.A. it is to give immediacy to the reservation service; however they have me going around all day and then they tell me there is no turn. Go back to the fax
They gave me a turn, 13.00, for a resonance, and they told me there was a half hour delay, which I doubt, there are workers in the waiting room who are making too much noise, the secretaries much to be desired, it seems that they do not They taught that the people who come to that place are because of a health problem and at least they have to look them in the face of the people who pay their salary.
I am still waiting for my money back for two tests that we paid in advance and we instantly cancel the shifts and they never contact us to refund the amount paid in error. A disaster.
I really thought the attention received by the PB morocha receptionist was very bad. Very rude, tending to look bad. On top of speaking ill of the patients ahead of us. They really should better train that person in patient care.
Excellent attention in pulmonary study (in Arenales 2777) by Mrs. Elsa Rincheski (spirometry and several ...) Her experience in the subject, treatment and personal understanding at my age (72 years) and with pulmonary disease. I congratulate the laboratory for your team.
EL rossi transformed.em recording machine they care that you do your studies quickly and without problems for them (you claim for something) they look at you with a face as if they paid you for the studies that they charge EXPENSIVE AND BAD ATTENTION
The place is always very clean and tidy, I liked doing my studies there because I never had problems. Until recently I called to ask for an appointment and a girl treated me so badly that out of outrage I even asked for her name and I preferred to change the medical center.
Take the number 63 they went for the 47, there were 5 people attending, suddenly full room. The person at desk 4 got up to look for a coffee and he brought his and his partner from desk 3, both chatted at their break of about 10 minutes. Miss of the the 3 to 15 minutes began to serve the 4 accommodated recipes taking your coffee with the room full of people waiting!
Then the 1 also went to look for his coffee but the touch continued to attend
I was attended 10.20 and later more in the administrative than with the extractorist since when I finished signing the recipes he was already calling me and the extraction was in 5 minutes.
I think it's good that they drink coffee, not that they do it in front of the people who are waiting to be served and with a fast of at least 8 hours. It is a lack of consideration to the patient. If they have to make a break that is not in view of the people and maybe it would be good to be organized so that the patient does not have to wait.
I await your comments ************************** I received your response and I can not answer - I will not publish my information. They can search my records in their database, where they have my phone and email.
The receptionist did not give me instructions when I asked for an appointment to echo. I lost a lot of time for attention because I had to drink enough water and wait to be able to study. Train the staff. The excellent professional.
I usually did the studies during my pregnancy at other centers specializing in women or in prenatal studies. I had the opportunity to do some studies in Rossi Arenales also pregnant (because I could not take a turn in More
Due to Covid's situation, they give me an appointment for a study at 8, I arrive 15 minutes early, a day of rain and very cold and they do not allow me to enter. Zero common sense. If they are not going to enable the facilities until that time, they cannot take an overlapping turn and leave people in the street below the rain waiting.
Terrible attention of the receptionists of the ultrasound part. I have a giant belly of 7 months of pregnancy and when I approach to ask about the priority they answer me in a very impolite way that there is no priority, for that there are the chairs. Two ordinary totals! They always treat people badly. I don't know why they give work to people who run like this. A shame!!!
FROM TUESDAY I AM TRYING TO GET TURNOS FOR STUDIES: NO ONE ANSWERS THE T.E. OF ECOGRAPHIES, MAMMOGRAPHIES, ETC I WAS TOLD THAT THROUGH THE WEB: TAMPOCO A DISASTER! WHILE, OSDE INCREASED 7 TIMES ITS FEE THIS YEAR. 60% !!
Although I had a problem with a receptionist, I give 5 stars because the Center Coordinator, very kind and respectfully attended to my request for help because I presented a particular case. His management before my case was impeccable. Thank you!
The week I went to do bilateral transvaginal and breast ultrasounds. The girl who made me the excellent transvaginal echo, but the other lady, I was not satisfied with her treatment and also a misdiagnosis. I made another query elsewhere, and completely the opposite of what she told me. Also, while I was passing that kind of camera in the echo (I do not know his name exactly), he fell to the floor, he picked it up and so it just happened again. The rest all good, the administration girls treated me and explained everything from 10.
PREGNANT DO NOT GO !! Priority does not work I went to the laboratory and for a blood draw, with 8 months of pregnancy and decomposed from the pressure, they made me wait 40 minutes by passing in front of me more than 20 people who did not have priority. Twice I claimed, nobody takes charge. They do not give priority to pregnant women. If you think you can break down by fasting, do not go, because you wait like anyone else.
Everything very clean and the staff very friendly, the results did not take long and the shifts were fulfilled, in addition the receptionist informed me of a discount that they had not told me when I took the turn by phone
Take a turn to do an isopado 15.20 is almost 16 hours and I am in the queue at the door $ 7500 pesos and if there are infected outside and you did not have it, you can take it for sure
Arenales.Excelente based professional treatment in RX and RM Administration also excellent. The only thing to comment on how negative is the long wait time.
Excellent quality of images, very good professionals, kindness and predisposition of the staff to solve any doubt or problem that the patient may have.
The worst experience There is not the slightest respect towards the patient. My mother of 82 years had a turn on 22/2 for a spirometry. His turn was confirmed the previous day. After a trip of 3 hours to reach the headquarters of Arenales they inform you that they did not have the supplies to do it. The truth, a SHAME.
I went on an empty stomach to have a blood test and they didn't do it because the doctor's seal was printed and not manual. The explanation was that for a billing issue they cannot do it. The most bureaucratic and archaic flock I heard in my life.
1 hour waiting with scheduled shift. But they tell you that the turn tolerance is 10 minutes. Beyond that very good medical care and facilities very well.
On 08/11/20 the receptionists are a disaster the attention they have with people, which is already known that one does not go to these places for recreation but quite the opposite, it may be due to a desired pregnancy or cancer, etc. . or simply for control I demand that they take it into account and control them a little more closely. Since these "people" are paid to perform their functions very well because if I remember correctly their salaries leave the affiliates to these benefits, therefore we demand the utmost respect.
Terrible appearance. I went to get a puncture with a mammmotome and at the beginning the two doctors told me that I COULD NOT BE DONE BY HAVING VERY SMALL BREASTES, nor did they try, and almost in a bad mood they dispatched me saying that the only option I had was surgery, I went to I saw my oncologist and he told me that it was not the first time that happened with Rossi, that I went to Cerim and they were going to do it to me. Said and done, I went, and very quickly and effectively they did it to me, with a treatment far superior to that of Rossi and a professionalism that leaves much to be desired for Rossi, luckily my doctor already knew them and I did not go directly to surgery.
Professional and always looking to improve. They attend on schedule what is ultrasound, which is what I use it for. The laboratory is good and you can even read a short story while you wait, the attention is equally agile. I recommend it.
In general, everything is perfect. They even improved that they give the sonograms at the moment. A week ago I went to test my lab, the only kid who had to enter the 1st floor or the right one did everything wrong, not only did I not enter when I arrived and wait for something that they never called me and I had to claim losing as an hour with only 3 people ahead and arrive late to all my shifts porteriores, but now I learn that I never enter my data and therefore I did not get the results of the analysis a week later when they always arrive in two days. A disaster. All wrong.
Pity extractionist treatment. A shame. Nothing to do with the headquarters of Belgrano, but by moving I had to attend this one. IM not coming back anymore!
Headquarters ARENALES super satisfied with the attention and service, more now that they have joined the Wellbin platform to carry out a chronology of the studies.
I called the call center and they told me that the medical order was used, to carry out the studies today 31/1, even though the order was dated 11/26. When I arrived at the medical center, my order was rebounded because I was defeated. They should give the same information to the patient to avoid these inconveniences.
A special thanks to Mrs. Ganopol of the reception who was very kind to me despite not being able to study for a problem with my Swiss Medical Prepaid, she offered all her willingness and willingness to try to solve it. Thank you very much madam for your empathy towards me. Staff of human excellence. Congratulations Centro Rossi!
Employees close the place 30 minutes early. Today I went to deliver a sample and they didn't want to let me pass because supposedly there was no one in the laboratory. A girl who was before me also had the same thing. I return because the place is good but the attention is terrible.
Excellent attention and excellent quality of images! In addition to punctuality, neatness and all the details that make you feel comfortable in your headquarters. Rossi takes care of you THANK YOU
Samples are received until 1:00 p.m. The most "important" laboratory located in the most populated city in the country closes at 1:00 pm ... Unfortunately.
I am overwhelmed with the efficiency of the place. In less than an hour I entered and left taking an echo with a report at the time and the blood tests will reach me by email. All very friendly, for blood collection they give alfajor and coffee machine. Very modern everything. And that was 9-10am, which is a busy schedule for the laboratory.