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D
7 months ago

I am very happy with the service provided by Centr...

I am very happy with the service provided by Centratel Answering Service. The operators are professional and polite. They handle all calls efficiently and accurately. Their response time is impressive, and they always follow instructions to the letter. I highly recommend Centratel for any business looking for a reliable answering service.

D
7 months ago

👍 Centratel Answering Service has been a tremendou...

👍 Centratel Answering Service has been a tremendous help to my business. The operators are friendly and always ready to assist. They handle every call with care and ensure that my customers' needs are met. The service is reliable and cost-effective. I'm extremely satisfied with Centratel and highly recommend their answering service. 👍

J
8 months ago

The answering service I used before Centratel was ...

The answering service I used before Centratel was a disappointment, but then I found Centratel.com. They have been a game-changer for my business. The operators are knowledgeable, and they handle calls with care and professionalism. The best part is, they are available 24/7, which ensures that I never miss any important calls. I highly recommend their service.

I
1 year ago

Centratel Answering Service has exceeded my expect...

Centratel Answering Service has exceeded my expectations. The operators are always professional and handle calls swiftly. Their attention to detail is remarkable. I've seen a significant improvement in customer satisfaction since I started using their service. Centratel is the best answering service provider I've come across.

A
1 year ago

I switched to Centratel after having a negative ex...

I switched to Centratel after having a negative experience with another answering service. I have been extremely pleased with their service. The operators are friendly and efficient. They handle every call with great care and ensure that all messages are accurately relayed to me. I'm glad I made the switch to Centratel.

H
1 year ago

Centratel Answering Service has been an invaluable...

Centratel Answering Service has been an invaluable asset to my business. The operators are reliable, polite, and provide exceptional service. Their attention to detail is remarkable, and they always handle calls professionally. I would recommend Centratel to any business in need of a top-notch answering service.

G
1 year ago

👏 Centratel is the best answering service I've eve...

👏 Centratel is the best answering service I've ever used! The operators are prompt, friendly, and efficient. They go above and beyond to ensure that my customers are well taken care of. The service has greatly improved my business's efficiency and customer satisfaction. Highly recommended! 👏

D
1 year ago

I've been using Centratel Answering Service for qu...

I've been using Centratel Answering Service for quite some time now, and they have been consistently excellent. The operators are always professional and attentive to my customers. They handle calls with utmost care and accuracy. The service has helped improve my business's image and customer satisfaction.

V
3 years ago

We are pretty disappointed with the customer servi...

We are pretty disappointed with the customer service we have received as we have not had anyone call us back or contact us in reference to a concern with an account. We have called multiple times, emailed, and have been placed on the back burner. There has been issues on Centratel's end in regards to our community's updated contact information which has led to some pretty major issues. We would not recommend.

R
3 years ago

We were a long time customer and only left after s...

We were a long time customer and only left after several issues with staffing levels and ability to answer our phones at a quicker rate. Our plan was to possibly return after their staffing crunch was resolved as we always want to support local businesses. However after a misunderstanding related to the final bill, we've decided never to return to Centratel. The lady in the billing department was very unprofessional (in my opinion) and went out of her way to make finalizing our account very difficult (in my opinion). Unfortunately she destroyed a good relationship we held with the rest of Centratel.

About Centratel Answering Service

Centratel Answering Service is a leading provider of telephone answering services in the United States. With over 30 years of experience, Centratel has established itself as the go-to company for businesses looking for high-quality and reliable answering services.

At Centratel, we understand that every business is unique and has its own set of requirements when it comes to answering phone calls. That's why we offer customized solutions tailored to meet the specific needs of each client. Our team of highly trained professionals works round-the-clock to ensure that all calls are answered promptly and efficiently.

One of the key features that sets us apart from other answering service providers is our state-of-the-art technology. We use advanced call routing systems and software to ensure that calls are directed to the right person or department every time. This not only saves time but also ensures that customers get the help they need quickly.

Another advantage of working with Centratel is our commitment to quality. We have a rigorous quality control process in place, which includes regular monitoring and training sessions for our staff members. This helps us maintain a high level of professionalism and accuracy in all our interactions with clients' customers.

We also understand how important it is for businesses to stay connected with their customers at all times, which is why we offer 24/7 support. Our team works around-the-clock so that clients can rest assured knowing their phones are always being answered by a live person.

In addition to these features, Centratel offers competitive pricing plans designed to fit any budget. Whether you're a small business owner or part of a large corporation, we have options available that will suit your needs without breaking the bank.

Overall, if you're looking for an experienced and reliable telephone answering service provider in the United States, look no further than Centratel Answering Service. With our customized solutions, advanced technology, commitment to quality, 24/7 support, and competitive pricing plans - we're confident you'll be satisfied with our services!

Centratel Answering Service

Centratel Answering Service

3.8