Centraal Beheer Achmea Review

Centraal Beheer provided extra good service when closing my business, shows no problem. Thanks for everything!

Achmea apparently forbade its staff to smoke outside on their own grounds. They stand en masse along the Arnhemseweg and the Laan van Malkenschoten. If they are smoking outside there, that will be a beet. But especially when the weather is bad, they are also in considerable numbers in the bus sheds on the Arnhemseweg and the Laan van Malkenschoten. If you, as a bus traveler, also want to stand dry in a "fresh" bus shelter ...., forget it.
Thanks Achmea, nice advertisement.

I'm a client of Centraal Beheer for legal insurance. They outsource this service to a third party company Stichting Achmea Rechtsbijstand. I'm sorry to say that I'm very unsatisfied with the service I have got so far from this company. It looks like everytime I ask for help they look for excuses to deny me service. They listen to you and then put you on hold for quite some time and then come back with a list of reasons why this is out of your insurance policy. This has happened for me 3 times. They have no manager nor a complaint department which you can talk to either. This doesn't seem like an honest business to me. And there is no point in arguing with a lawyer because they always win!
If you are also thinking of using the Central Beheer legal insurance please consider that you will probably not get what you are looking for.

Never again, have an insurance taken out in 2014 and put it in black and white that everything is okay and have it checked by appointment and double checked .. Unfortunately, 5 years later in 2019 we must use this insurance. They really did everything to get out of it. Outrageous how you are treated !! You are treated as a criminal. Fortunately, we put a good lawyer on it. My advice .. stay away from Centraal Beheer and or her daughter companies. Are enough other insurers that it is not just about the collection. But yes an average of 3.7 as customer friendliness speaks for itself.

never again central management. just hassle, gets sent from pillar to post. canceled everything in June last year. now suddenly stirred up hassle about premiums that I would not have paid, while I had already canceled. they arrive 8 months later.

don't mind those 4 stars, because they are absolutely not worth it. saves a lot of hassle and angry phone calls because it is extremely frustrating when you clearly want to and you don't get it.

The Beautiful building of Centraal Beheer in Apeldoorn, where it was possible to record the video presentations for the Foty Award 2018

Centraal Beheer puts the customer first, and you notice that. Instead of paying out insurance claims or not, they also like to think along with you how uninsured damage can be remedied quickly and easily, even if you are not a customer at all. Unfortunately, many large companies lose sight of the wishes and experience of their customers. Central Management not!

Very annoying car insurance commercials on YouTube. A lot too. Because of these commercials, I will never take out car insurance with CB.

We have a lot of bad experiences with the Kogafietsen that we have bought.
Within 3 years and 3000 km on the counter, both batteries of both bikes were broken.
COST. 650.00 per battery,
One battery just fell within the "coulance scheme" 25% 480.00 ?????.
Our cycling holiday therefore fell apart after the first week.
User instructions followed exactly.
There is a letter to KOGA's customer service.
Nothing has been heard to date.
I did not have to doubt when buying our NEW bikes.NO KOGA DUS.
Meanwhile had a LETTER from KOGA.
Bla..bla..bla, came to mean that we had once skipped a maintenance.
In between, I had my battery checked three times for a possible malfunction.
I also did not know that if you buy a new battery, with leniency regulation, there is no guarantee anymore.
Very nice product so that you can not / can not give any guarantee at all.
I have now bought another brand of bicycle.
Feels a lot better immediately.

Broken windows will not be reimbursed.
Submitting a complaint is of no use. And they are way too expensive.

My previous complaint has since been satisfactorily resolved by central management. Confidence has been restored.

Perfect Lab055, sweet help at the reception and cool co-workers.

Nice building with a spacious lobby and a great atmosphere!

Incredibly bad that Centraal Beheer. Had insured everything there, including my bike. When I bought a new engine I could not insure it, they could not give the reason. I had to wait 4 days for the results and could More

Clear website and car insurance within 2 minutes by the chat bot on can say.

Have been a customer with them for 7 years and nothing negative so far. Filed 2 claims in 7 years, 1 over the TV and 1 holiday (today) canceled. Tip arranged regularly and helped very quickly

I had good experiences with you until yesterday until I had an accident in which the opposing party drove on I call you for help but it is still retarded that you do not help I am insured. The least you would expect is help and clear information

Every time super reception at the ladies of the reception.

There is a solution for everything. The most trusted insurer.

Waited 20 minutes for a conversation. Eventually you will get to speak to someone who sins many questions substantive says that they have no insurance for you. It is a company liability insurance so it is strange that this is not offered.

How is it that your SME insurance with regard to an old company van has tripled in three years without modifications and build-up to the maximum no-claim discount? That is absolutely impossible to explain ...
319, - (2017)
350, - (2018)
939.37 (2019)
1,002.63 (2020)

Great help from this fantastic insurance company. Money within 1 day on my account and always answered quickly and helpfully. Recommended

Very bad communication:
Made an application in January. Then every 2 weeks called and e-mailed asking how it was. On the standard response emails that they respond within 10 working days (1x had a real response), I was not wiser by phone. Eventually after a long silence from their side, they admitted that it has been quiet for 2 months without being picked up by anyone ...

Thank you for this great fun experience and use of the beautiful location Centraal Beheer.

Actually always been well in my place at Centraal Beheer. They helped me with legal aid after an accident that went very well. and I am also insured for breakdown assistance. which actually always comes faster than the ANWB. Is just totally toppie. well you paid for it. Central Management is somewhat more expensive than another insurer. but I'm still happy.

Great food in Restaurant Central Management with retired outing

My annuity expired on December 1. I received information about this at the beginning of October. Because some things were not entirely clear to me, I sent an email to Centraal Beheer on 11-10 with a few questions. On 14-10 I received answers, but these again led to new questions and on 18-10 I sent another mail to get clarification. I receive a confirmation that they are doing their best to respond within 5 days. Then I hear nothing. No mail, no phone call; nothing. I make a few more attempts to get an answer and finally I get a call on 26-11. I was not at home and our daughter indicated that. So I received an answer by e-mail, which raised even more questions than it answered. They claim that they have contacted them by telephone several times, but that they have not succeeded. But neither on our 'missed call list' in the telephone, nor on our answering machine are missed calls. As a customer service, I would then send an e-mail, because that is a means that is being responded to, but Centraal Beheer does not opt for that.
Due to a holiday, I was unable to respond before 1 December, with the result that I was unable to make a choice and was therefore forced to opt for the option proposed by Centraal Beheer.
If, as a financial service provider, you are unable to provide clear answers (for example, I asked for a 'yes' or 'no' as an answer, but again received an extensive text from which I had to decide yes or no) and moreover, if you do not respond within a reasonable amount of time, you have not understood the word customer service.

they are scammers they are not fair until they got in the corner they admit it. I am going to post a report on youtube, what a stress they have caused me and that they are very unfriendly. This society doesn't care about people !! !!!

After 6 working days and 6 phone calls further, no action was taken here for my request for a WA - Car insurance, they promise to call you twice before a certain time but have not received a call. Postpone again and again and all in all, they have not arranged anything after 8 days. They do not keep their promises, and here you can read more complaints about Central Management. I think it's a mess here! I can never be sure that I will be here again after 3 or 4 years as their customer!

VERY VERY VERY BAD!! Don't insure anything with this company! If there will be possibility I will give no stars to it! They only smile when they need money from you! I cannot describe how bad is this company!!! No organization within company, no solutions for client, very rude customer service, unprofessional, lairs, not following their own communication correspondence... OMG so bad... I will quit within first possibility!

Free dents days. Sorry for the mistake I gave 4 stars. It must be really 5. Greetings Jan

Recorded my pitch video for the Foty Awards last Saturday at your beautiful location! I was very impressed with the entrance! Thank you for your warm welcome!

Bij Centraal Beheer is het heel belangrijk wie je aan de lijn krijgt. Prima Verzekeringsmaatschappij met kundig personeel maar je kunt pech hebben en met een medewerker te maken krijgen die bot en onkundig is.

Top company, everything organized in 1 app! thanks !

Really a great location, nice and green! Nice workplace!

I just called Central Management and got an employee on the phone who says Erik Heette. There was no pleasant waiting time. I had a question about a direct debit that I had incorrectly reversed, afterwards I could still pay it. That was the annual collection. During the interview, the group discount that was given to my health insurer went to my old employer, where I no longer work. During the conversation I also created an account on central management while I still called. This makes it easier for me to see which insurance policies I have with Centraal Beheer. Very nice that there was so much patience on the phone, I have experienced this differently at other companies! All my questions were answered because I also had a question about EAG Assuradeuren Eindhoven, but they are not part of Centraal Beheer. I thought it was a very pleasant conversation.

Unfortunately out of our fault, we had to contact several times with central management. We have a lot of insurance policies running here. 1x car total loose and this is neat and quickly handled. For business, we have legal assistance insurance and have had to appeal to it recently. Once the ball started rolling everything went very positively and we are very happy with the outcome! Big compliment for central management / Achmea legal aid!

With telephone contact I am never on hold, always available. Friendly people, always helpful and patient.
Furthermore Good prices.

I recommend it.

We wanted to place all insurance policies with CBH Achmea after a bad experience elsewhere. Everything arranged over the phone, I thought .... Unfortunately, I cannot get into 'my central management' to check e.e.a. After fifty phone calls but decided to cancel everything again, we are simply not helped. Please give us another week to say the time

No good experience left over. everyone on the phone says something different. Expensive and problematic business. Think carefully before you get insurance! I have my car insurance (3 cars) in 10 minutes much cheaper and connected in another company.

Please note Centraal Beheer raises the rates by 70 to 90% for residential and home insurance policies. Too crazy for words, even the other insurances such as cars they will increase extremely. Time for other society. This really is not possible.

All my insurance with CB and subsidiary Inshared. Coverage is above average. Customer service is sometimes overloaded, but of high quality (rather than quantity without quality).

Have a very nice welcome at the freelancer of the year Awards. I'm really looking forward to it. You have made a very good choice in me.

Bag fillers and crooks! I can't make it more beautiful.
After more than 10 years of damage-free driving, someone hits my car, the other party is wrong. Legal aid does not want to do its job because central management has insured me private insurance instead of company insurance, but does receive a premium from me for 10 years. It is incidentally a box truck with tailgate, not really a car that you as a private person will drive. when taking out this insurance, I clearly stated what kind of car it is and that it is a company car. Now I can go after my pennies myself, watch out here people you get this as a gift if you have been a customer for 2 years with 2 cars and household contents and liability insurance with them, this could have been a disaster for me if I had a damage had been caused by my fault. They are really looking for a way not to have to pay or to assist you in legal proceedings.
NEVER GET STARTED

Very poor service. My girlfriend is on a different insurance. In other cases (extra hotel nights due to flight delays) a nice and honest service. All insurance policies transferred to the other.

Worthless insurance company. Promise a lot with their beautiful advertising. 1 bell and we will arrange it for you ... unfortunately not my experience.
A few weeks ago we tried to steal our scooter. A screw in the ignition lock turned to make it so impossible to start the scooter. (according to our scooterdealer also the way to pull the cylinder out of the steering lock). Even arranged a bus in the evening to not have to leave the scooter at night. Called Centraal Beheer and this means that this is vandalism (and of course this only falls under the most expensive insurance option) .... too ridiculous for words. Vandalism is kicking a mirror off or making a scratch on the scooter. Slot has deliberately been disabled to come and steal the scooter at a later date. With the remark that I had better let the scooter stand overnight because of the theft insurance, I was indeed informed that it had been insured.
All in all a big disappointment.

UPDATE:
Meanwhile I have been called by webcare, which luckily took my complaint seriously. It was admitted that this should never have been put on vandalism and the damage is paid out in its entirety. Increase my stars from 1 to 3.

I already have several insurance policies with Centraal Beheer, but if I want to take out a new insurance policy it must be accepted every time. There is therefore no real trust for already accepted customers.

A good insurance company does not bother about paying out damage. Customer service that thinks along with you!

Unlawfully changing claim-free years in favor of central management and unlawfully collecting a premium amount for which no permission has been given.

Do not want to give a refund for the unlawful premium amount. Not customer friendly at all.

Excellent insurance company always friendly and correct and not too difficult on the phone for years very satisfied

Worthless insurer, stop the insurance incorrectly first with the excuse that a change of address has been made in their portal (it remains a mystery who made this change) and continue to collect money in the meantime!

Very bad experiences with a car accident a few weeks ago. Now they sell your car without even asking if you agree with the amount that the buyer has offered. They make 2x mistakes by telephone. Had to argue for a very long time about a loan car while I'm just entitled to it !! But the car is now, according to them, sold for the amount that that car is not worth at all, 2x a different amount heard. I have not even had the opportunity to buy the car back myself. For my hereafter never again central management unfortunately !!!!

UPDATE: JUST IS NOT LISTENED TO THE CUSTOMER AT CENTRAL MANAGEMENT. From day 1 that the damage has been reported, mistakes have been made by the company's employees. And now all of a sudden I receive all the letters that I don't have to pay anything 5 days later you get a bill from a car insurance company that is no longer running and whose car no longer exists and is on the road.

They promise to call back every time and it doesn't happen.

I now have 2 uninsured cars and 2 fines because they have noted the wrong address.

Not a good word for you and will also ask everyone in my area not to do business with you.

After having paid so much money all this time, I also kicked the door with a farewell gift of 800 euros

Thank you central management

Very bad insurance. Alarm line called because there were problems abroad. Long waiting time when you call, connection that breaks when connected. Compensation promised and this would also appear on the mail. Now zero on the account, they don't have a single note that I called several times. They do not want to see the telephone bill of more than 1.5 hours with proof. More than 3 decades of travel insurance and never submitted anything. Even as a regular customer you will be treated like old dirt!

Poor accessibility, long waiting calls do not come after them, you're waiting for nothing. You can not get through it by email. Very irritating

What a paperwork and difficult way of working with the building depot. Every time a letter, wrong pots addressed, the valuation report not read correctly. We get a point head from it. Fortunately we ourselves are adequate enough to do something with it, but dear. You really are not waiting for this if you arrange a mortgage and building fund account.

In June this year I was hit by someone who is insured with Centraal Beheer. As a result of the collision, I have had neck complaints and am currently being treated by a physiotherapist. Centraal Beheer should reimburse these costs, but they no longer respond to emails from me. Outrageous how you are treated by this insurer!

When canceling my car insurance, the employee saw that I had a car before and that I had no claim-free years on the current insurance. He has corrected it and refunded the discount retroactively. I have experienced something similar at CB before, hence the 5 stars!

What a bad service !! Have you been a customer for 6 years in total! Are you kicked out by a miscommunication. I expected better from Centraal Beheer.

One of the better restaurants in Apeldoorn. The service and service are top notch and the menu is good too. Recommended! Minus point: the opening times

Beautiful bright location with super nice reception and parking is ideal. An office building, but you have the idea 'to be outside'. Delicious !!!

Good service! After a dispute with my insurance, I was actively thinking along with me about a solution and we finally came together!
Turns out CB is a very good choice!

Worst insurance company ever communication is really a zero. They send you business by mail and all follow-up by post. Handy when you are almost not at home. I am suddenly no longer insured without being informed by email, what is the effort. This could simply have been prevented if the entire progress went through one communication channel and not partly via mail and partly via mail. Ridiculous. I advise everyone in my area not to work with these prutsers. Oct. 7 is no longer insured but still collects premium on Oct. 21. Really no words for that.

The Klushulp / service pack is considerably more expensive than mentioned. The stated price was 85, - but the total price is suddenly 144.95, not happy.

We asked Klushulp Centraal Beheer to ask an electrician to come because of a coax cable that was stuck. What a good service. Coaxial cable has been fixed. He also immediately pulled internet cables through the house. We are very satisfied with the electrician and therefore recommend Klushulp from Centraal Beheer.

Very bad not provesional
They stalk you
They pretend to be your boss while you are in charge and should be happy
Get the customers
Something is being put on you and not in the right way
Sign off your own they don't shut everything down and take the time to make even more money
Steal from your purse
Watch out for scammers

Claims handlers for building damage could not answer my questions and immediately started a discussion instead of just listening to my concerns and taking them away. Not recommended!

Is deteriorating rapidly. I have been with this insurance for over 20 years and had few problems in the past. Of course, sometimes a claim was made and sometimes rejected for understandable reasons.
Unfortunately, this society appears to be declining by leaps and bounds.

Example: Trailer stolen from the garden. (Obviously) excluded from insurance and no reimbursement.

What stings me more is the fact that I do not hear anything for 2 weeks after the damage report and after calling myself I am told that the damage will not be compensated.

According to the colleagues via the chat this was simply insured, but the claims handler informed me that the colleagues in the chat did not know what they were talking about.
Very useful of course if you have a question about insurance.

Since Centraal Beheer (in their own words) has no idea what they are talking about, I switch with my full package to another insurer. Maybe it costs a few euros extra, but I am happy to pay for that.

I cancel insurance in 2015, until today I have a bailiff omadt they don't cancel insurance!

Great insurance company. After I never needed an insurer, I have 3 consecutive damage or loss. Neatly resolved without problems in all situations. Also how they spoke to me, with one word great. I'm glad I switched.

Friendly people at the reception. Lack of consultation rooms

very honest info about liability insurance and whether I need it or not.

A pleasant, friendly and non-binding conversation about AOV.

a car insurance policy and a home insurance policy and none of the insurance covers the damage caused by theft from the car !!!! What are we insured for? Oh yes, you can still insure extra country house. everywhere snakes under the grass and we just robbed but still try to insure insurance. I do not think so.

Top insurance for a great price. Telephone contact is always good, friendly and helpful. Just a good insurer !!

Requesting a DIY help via Central Management for hanging a blunt door, thus: adjusting the frame and hanging the blunt door. The handyman looked away, complex and lengthy job. So handyman did away with it. Pay 65 euros. Total fiasco and shameful, from Zoofy.
Klus was later cleared by "De Klussenier", was done fantastically and very satisfied, job lasted 6 hours, merantie slats placed.