I have worked for Centene for 8 years now and to be honest with you every MCO has their issues. We have a great team of workers and we are trying to do the best job we can for our members by providing them with the best service we can. I am a dedicated MMAI staff and will continue to support Centene and my members the way everyone should be treated.
If I could give them a zero I would! The customer service number doesn't get answered, you have to leave a voicemail. And I don't mean they're just busy and you had to sit on hold and leave a voicemail oh, I mean it goes to voicemail immediately! I've been calling for a week leaving my name phone number for them to call me back and not one person has called. They list a bunch of providers on their website, that don't accept their insurance when you call a provider. If you can avoid using this HMO, I would very strongly advise it! Who's ever heard of an HMO that doesn't answer their phone or return phone calls when you call them every day for a week?
P.S. please see all of my other reviews, 95% of them are positive, most being five star, MHS actually comes close to a -5 star!
I work here. Good place to work for growth, team and manager support as well as benefits
Horrible customer service. It takes them a very long time to return your calls. AND when they do call you back, the person on the other end of the call always has an attitude, not professional at all. If you can avoid this HMO, please do!
Centene Corporation is a leading healthcare organization that is dedicated to providing personalized care to individuals and families. With a focus on managed care, Centene invests in communities and supports the health of its members through innovative programs and services.
At Centene, healthcare is more than just a business – it's personal. The company believes that every person deserves access to quality healthcare, regardless of their background or circumstances. That's why they work tirelessly to provide affordable, high-quality care to their members.
One of the key ways that Centene achieves this goal is by investing in communities. The company partners with local organizations and providers to create programs that address the unique needs of each community they serve. This approach allows them to provide targeted support where it's needed most, whether that's through education initiatives, outreach programs or other community-based efforts.
Another way that Centene supports its members is by offering innovative healthcare solutions. From telehealth services to personalized care plans, the company leverages technology and data analytics to deliver better outcomes for patients. By using these tools, they can identify potential health risks early on and develop proactive strategies for managing chronic conditions.
Of course, none of this would be possible without the dedicated team at Centene who are committed to making a difference in people's lives every day. From doctors and nurses to administrative staff and customer service representatives, everyone at Centene plays an important role in delivering exceptional care.
Overall, if you're looking for a healthcare partner who truly cares about your well-being – both as an individual and as part of your community – then look no further than Centene Corporation. With their focus on personalized care, innovative solutions and community investment, they are transforming communities one person at a time – all while setting new standards for excellence in managed care along the way!
centene.com
