James Raschke

Review of Centene Corporation

If I could give them a zero I would! The customer ...

If I could give them a zero I would! The customer service number doesn't get answered, you have to leave a voicemail. And I don't mean they're just busy and you had to sit on hold and leave a voicemail oh, I mean it goes to voicemail immediately! I've been calling for a week leaving my name phone number for them to call me back and not one person has called. They list a bunch of providers on their website, that don't accept their insurance when you call a provider. If you can avoid using this HMO, I would very strongly advise it! Who's ever heard of an HMO that doesn't answer their phone or return phone calls when you call them every day for a week?
P.S. please see all of my other reviews, 95% of them are positive, most being five star, MHS actually comes close to a -5 star!