4 years ago
This company are untrustworthy and completely unre...
This company are untrustworthy and completely unreliable, do not use. I called 4 times over the period of 2 months, each time being told someone would call to schedule an appointment to replace some cedar shingles and inspect my roof. The secretary told me that Michael had been given the messages. Finally, I spoke to Michael who scheduled the work for 5th October. I was going away and was assured this work would be done whilst I was away. I called when I returned on 24th October, concerned, as a couple of shingles were on the ground. I was assured the work had been completed, the workmen must have left the broken shingles behind and that the report would be emailed to me by Michael. On 28th October I receive a call from the company telling me that, actually, they've been very busy and the work was never done. No apology. I was told that with a few days of rain ahead it could be another 2 weeks wait. The secretary was matter of fact and quite rude. If my roof leaks before I manage to have it repaired by another company I will be commencing legal proceedings.