I recently booked a vacation through the company w...
I recently booked a vacation through the company website "travelem.net." The process was fairly smooth, with a decent selection of destinations and package options available. However, I found the customer service to be a bit lacking, as my inquiries took longer than expected to be addressed. Additionally, some of the information provided on the website was not entirely accurate, leading to a few unexpected hiccups during my trip. While the overall experience was satisfactory, there's definitely room for improvement in terms of transparency and customer support. If the company can work on enhancing these aspects, it could elevate the overall customer experience.