🙂 The company's website was easy to navigate, with...
🙂 The company's website was easy to navigate, with all the necessary information about their services and contact details readily available. However, I found the overall experience with their customer service to be quite average. While they were prompt in responding to my initial inquiries, I felt that the follow-up communication was lacking a personal touch. The representatives seemed more focused on meeting their targets rather than genuinely understanding and addressing my needs. Moreover, I expected more transparency in terms of pricing and additional fees. On a positive note, the company did deliver the service as promised, albeit without any exceptional features or standout performance. Overall, my experience with them was satisfactory, but I felt that there was room for improvement in terms of customer-centricity and communication.