Casino Rouge

Casino Rouge Reviews

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3.7
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I had a $639 ticket I left on machine to take a ph...

I had a $639 ticket I left on machine to take a phone call in less than 1 minute someone had cashed it out and stole it. I will never return. I was told many people come here to prey on people like me. That is crazy. I was there to enjoy myself not to get my money stolen.. If this type of behavior is accepted, me nor my family and friends will return..

Great

Great buffet. Lots to choose from. My favorite was...

Great buffet. Lots to choose from. My favorite was the meatloaf with mashed potatoes and the stuffed bell peppers with shrimp. We really enjoyed eating here. The view was great. Right on the river. You can see the baton rouge bridge. The customer service was amazing in comparison to laberge casino. The atmosphere was Quant and everything was very clean.

Rather Bland surroundings with no sense of excitem...

Rather Bland surroundings with no sense of excitement whatsoever. It has a looking's of a Settler's club and also the mannerisms as well. Generation xers and Millennials who are seeking a night of excitement may want to find different Fair

After coming to this casino for 5 plus years. I ha...

After coming to this casino for 5 plus years. I had built up over $400 dollars in perks. When I decided to use some of this for the buffet I found that all of the money had been removed. Hollywood has lost another customer. If they need my royalties that bad I don't need them.

I sat at 5 different machines broke. One wouldnt g...

I sat at 5 different machines broke. One wouldnt give me my money back to collect. Sat 45 min.waiting on someone to see about it. One lady came but she had to get someone who could fix it. She used walkie and nobody she told me i m going to go call them on the phone. I dont know why its taking them so long im sorry. She was so nice then when she finally came she was rude. I was the one that should have been upset but i wasnt. I told her thank you. She was not on a place not to be polite.

THEY only cater to the people that don't even play...

THEY only cater to the people that don't even play the machines and they always call the same people for their drawings in reality there is no way the computer,s keep calling the same people every time they have a drawing

This casino is terrible for as slots....on first f...

This casino is terrible for as slots....on first floor of smoking area all the slots stay broke. If you hit a jackpot in this area/smoking the next day or either the same day the machine is turn off, can't take money, or the spin button don't work(buffalo bulls all four stay broken outside)
They refuse to fix machines for about 2-3 weeks. If you on second floor right across from food where dollars machine are double seven or triple seven machine well really any 777 double/triple machine PAY ATTENTION to how all the the TRIPLE RED SEVEN are sticking out or either tape is on triple RED 777 to stop you from hitting a jackpot with TRIPLE RED 777.... ... I have called the state police and complaint about the machines dysfunctional, and how the casino turn machines off after a jackbox or how it don't work no more . It's ok to lose but be fair with people money. THIS casino remind me of how Indians casino else where are RIGID UP AND CORRUPT NOT ALLOW BIG JACKPOX. On 3rd floor to your left against the wall the first machine it have hugh jackpot it's been like that for 10 years... The machine shake inside when you hit spin button it have a lot of dysfunctions you play up to 5$ on this machine.. Just go there and check how all the machines or not working properly. The workers well the slot techs actually work on how to make the machine stop from hitting JACKPOX..
Now I visit LUBERGE casino because I think state police don't care or getting paid not to said anything about what's going on at HOLLYWOOD CASINO! JUST GO AND PLAY EACH Machine I COMPLAINT ABOUT AND SEE FOR SELF! This is INDIAN LAND BASE CASINO THATS CORRUPT!

Went to a luncheon at the casino the food was very...

Went to a luncheon at the casino the food was very tasty however it could have been a little hotter. The buffet line needed to be turned up to the full capacity to keep the food hot
Service was excellent and I give them a up.

A little out dated but I think it s purposely done...

A little out dated but I think it s purposely done that way. Was a lot of fun though but make sure you know before you go, there is no alcohol on the floor.. Incase you are like me and enjoy a drink while playing.

Nice

They have newer games comparing to the other local...

They have newer games comparing to the other local casinos. The staff is very helpful, naturally friendly. They're always having promotions and every time I go, I get free slot play in the amount of $25, at least. It's really an incentive to keep me going,and has this lady hook, line, and sinker! We're in the money!

Second time to Hollywood Baton Rouge

Second time to Hollywood Baton Rouge
Won both times. Hand pay was nice and it only cost 20$. Played the 1$ machines 6/23/19 late afternoon second floor people were hitting nicely.
Thanks again Hollywood

The casino is past it's prime and getting old. I f...

The casino is past it's prime and getting old. I found it to be kind of boring here but I like playing slots so they had that at least. Oh and everything seems cheap here. Complimentary drink cups are pathetic plastic dollar store quality. This place needs an update on everything, it's badly operated by their marketers and executives. It's like they don't care, that's the impression I got while visiting here.

The service for waitresses are poor, spending my m...

The service for waitresses are poor, spending my money and can't get a decent drink. NOT good and besides that the Machines are too tight. That is why so many people have stop coming and I don't blame them.

This casino needs to be, clean and remodeled reall...

This casino needs to be, clean and remodeled really bad. The new casino is first class and the machines there really pay. If this casino wants to catch up with the new one and not loose its customers then its needs to change the way it does business.

It was a calm atmosphere. The staff was super nice...

It was a calm atmosphere. The staff was super nice and friendly. I was there in the early evening and the attendant Bobbie was helpful enough to stay at my machine while I went to the restroom. She never complained when I asked her and once I got back, I was able to resume my game and actually won about $80. I only wish I was able to thank her. Next time I'm in town, I will definitely stop in for some fun. Thanks Bobbie, for being my good luck charm and being soo helpful.

Bad

Casino Rouge

Casino Rouge

3.7