Carsat Sud-Est Reviews

Congratulations for your promptness. Beautiful efficiency. Problem set in 10 minutes

FINALLY after x message an answer to my questions ... 5 months waiting for a correct answer on my file.

File of my father filing since 2017 without response 2020 damage
Interested: khdoudi m'barek
Nemuro de securite social en france: 1495199350646

It's scandal on rue Georges you cannot park for free they this gave it it is given on the backs of retirees. It is rakette. Their machine there is no one to help you

Incompetence, of unimaginable strength. If we could score less than five stars, it would already be too much. Ken Loach is far below the possibilities of Carsat in his film "Me, Daniel Blake".

no one owe me 4 months pension 4 messages no response or are the advisers ????

the notification that you sent me does not correspond to I had a total and final disability pension of 650E. I have a letter from the ursaf which notifies that I cannot perceive less than my disability pension and you have assigned 157E moreover the complementary are wrong I am tired of being led by boat I go from one advised to another that they will rectify but nothing is done. I am retired since December 1, 2019 and I live with 157E per month when I should have the minimum contribution I look forward to your response

Very dedicated staff and we are very well received.

My file took longer to be processed by marking a paper from another pension fund. I had to be patient, especially the last two months, so I hope I'm at the end of the tunnel.
Thanks and good luck.

for information I have waited more than 10 minutes I will have more than thirty euros; is a scandal for a retirement m, tedjini

despite a hand-up of the tax office you take me every month more than 70 euros. I am 80 years old, I have an annual retreat of 5,210 euros. I have just had the taxes of Frejus who must renew their hand-raised which was sent to you in March 2019

Impossible to treat my request neither by internet nor by telephone !!!! I crack!

Quarter buyout and retirement request files processed, by Carsat de Rouen and by Carsat Sud-Est / GAP agency, on schedule, with efficient contacts. All The processing was carried out through the CNAV website, and by courier, which avoids traveling.

Hello, for months I have been trying in vain to create my account on your site and always the same message a technical error has occurred please try again in a few minutes I even reported it by mail but nothing helped!

Exchanges with CARSAT are not always obvious, of course. Just like those with CAF, CPAM, etc. but the agents are in no way responsible! so yes, maybe there is one or two that "spin" .. like everywhere I would say but overall they really do the best they can with the means they have. Make no mistake about it, they are not the ones who decide on laws and procedures and even less on non-renewed positions ...
In short, I do not work at CARSAT but I have enough exchanges with them at the professional level, to know that most of them really do the best they can.

In the meantime, an error on my file. Message on Monday, response on Wednesday and regularized file. Efficiency level is 10/10.

The negative point is that everything is now materialized and that some people, including the elderly, are not at all able to use computer tools. But again these are decisions from "above"

So let's be united, let's help our parents, grandparents, neighbors etc to use these tools :)

Retirement application filed on April 29 for a retirement on July 1, 2016. On December 1, 8 months after the filing of my application still nothing! Is it incompetence? My opinion: service zero, hard to reach and promises never kept when we finally get to have a partner.

I call 39 60 every day I really need it urgently to find out if my employer has told me and I only have two months left before the facts are prescribed. Chui disappointed I will go there tomorrow but I think it's like Urssaf everything by mail or phone. Abused FML

If I could put any stars ... Shabby, incompetent, below all humanity. 9 months that I have not heard from my file. We do not answer the phone, even going through a social worker that does not advance any more. In addition to having lost my husband 9 months ago, I will find myself homeless at the end of the month because of your immobility. I will surely go to the administrative court as a last resort, but without hope.
Very quick to respond to the Google review, but still just as incompetent and inactive when we finally have them on the phone. Unsolved problem, I am told that I will be called back within the hour ..... it's been 2 days.
Are you going to have the decency not to leave me in this situation.
And don't ask me to contact you in MP, you don't answer

Thank you for your services, the answers are fast and therefore reassuring.

Thank you and satisfaction on remarkable way in which you direct the site.

It is the first time that I use your site and I was pleasantly surprised by your responsiveness since I was contacted very quickly by one of your agents. My file is currently in progress. Well done and thank you.

15 months waiting for payment from ASPA. Oblige to bring in the Defender of Rights. It is a real National scandal. Let us come together to demand an efficient administration. Let us harass our elected officials so that they oblige the departments for which the ministers are responsible to have more consideration for the citizens who pay them.

It's been 3 days since I try to talk to a physical person (forgive my daring!) It is absolutely scandalous and inadmissible nobody has ever available. On the other hand, when it comes to increasing social security contributions, it's done within a minute. There are priorities in life !!!

Request for information on the retirement of my husband the deceased for 10 months

Hello, well I'm on my 3rd email in 2 months and no response from the cashier, just the acknowledgment of my email which is an automatic message !!! And of course no chance to join them since I try, and a little every hour !!!! How to do ???

Speed and seriousness of the response given. Congratulations on your service

Era worker 70 /: disabled, is injured no works (batimain manouvre) the court of Amiens pricing given 80 /: disability assignment and that absolute .A carsar gave me a veillice pention. I live alone with 796 euros a month. I ask (Help Me) S V P? I'm 64 years old, I actually dificult the meal. Thank you

Impossible to contact them by phone are obliged to move it is intolerable and in addition they go on strike have nightmare believe !!!!!!!!

It is unacceptable that you can never be put in contact with carsat.
you leave a cellphone we don't call you back
you send a mail we don't answer you.
and yet you are well paid each end of the month, we will not forget you.
Much more seriously or hire staff there are so many unemployed.
forced to put a star otherwise it does not send alas

You are really helpful, your answers are on time I am very satisfied.

Hello, retired for a few years with a payment of 380 plus 120 while I worked all my life "looking for the mistake" I found 2 more years and I sent the originals to this fund by registered mail with AR? They do not More

Impossible to get an appointment, neither in Marseille, nor on a Nice agency

UNABLE TO HAVE A PPAR INTERNT AR TL RESPONSE AND MAIL WHERE THEY ARE !!!!!!

satisfied with the answers, nothing to complain about, if not to continue in this way
thank you

Hello
Some reception staff are friendly on the other hand other employees hardly forgive if they send you wandering
I don't have to complain, he explains the missing documents well
Thank you and have a nice day Jacques lara

Impossible to use the site to establish its file even if it is advised by CARSAT. We also tell you that we send it to you by post ... probably the shipment is not stamped because almost a week later I am still waiting !! Why is there no 0 star?

I had sent a file with acknowledgment of receipt. Several months later, having no news, I telephoned and I was told: "no file. You haven't sent anything", while I have the receipt from the RA. More news and 2 employees hung up on me.
I am scandalized !!!!

I have been retired since August 1, I received part of the pension in August and September whereas on the notification it is not what he wrote there, on the phone we send you back c .. We tell you that ' We don't owe you anything and we can't have an appointment. How to do ?

Hello
I am sending you this message because my partner has to retire.after 42 and it's all quarter.and here it is, llama table impossible to reach you by phone 'nobody answers he doesn't answer' and not even internet its not working due everything.we move nobody answers we put a letter in the letterbox nobody takes the trouble to answer us.and the best we meet several people who work there at the CARSAT of salon de provence.my companion ask for a information because it is 5 pm finished. Very unpleasant towards us and in I was treated histeriques'c is the world upside down to a shame how do we make an appointment ???????

Hello it's been 5 months that I answer anything. phone after several calls I still do not know where is my record what a shame the public service

difficulty to reach the Carsat by telephone,
special phone number, so not free,
website is a real labyrinthite ....

really painful ....

Competent and responsive service online, despite the different very special requests that it must receive (including mine: singular career).
Thank you.

Website poorly designed. No answer to my courier (saying they did not receive it). Complicated telephone contact.

Delighted, and they helped me a lot because of my father's retirement issue, they provided me with a document that was perfect and perfect! They worried that the documentation would arrive well !!

I have filed my file February 2019 to date 5/7/19 I am still waiting for validation I must give my resignation letter to my employer. I have some day left and could not resume 1/9/19 so I would leave in sickness, thanks to the Carsat. I am put aside and that's not why ,,,,, ????

Hello, thank you for your service, in my case very fast.

Answering machine, answering machine, answering machine and advisers never available. Terrible service. Today, I am therefore traveling, hoping to be received.

Always available to help us as best as possible and guide us

HELLO I sent via CNSS (Morocco) a file to request the reinstatement (retroactive affiliation) of my father, to CARSAT SE in late October 2017 and I still do not receive a response. Please tell me what to do to follow this file

A big thank you to the person contacted via tweeter and to the complaints who managed to move my file forward!

Paul RABIA 8 months to manage a liquidation of pension rights (11/2019 to 07/2020). I would like to print my 2020 retirement payment certificate, you must first follow a web computer engineering training (certicode ?????) moreover when you go to their premises they do not take into account your disabled priority card you are waiting outside on the sidewalk in line. Why not put a computer terminal
who to walk with with the vital card obliged to queue 2 hours and the web hell put a unique password for the CARSAT the CPAM the taxes the supplementary retirement etc an identifier a password then now an encrypted code certicode and then what else will we have to redo studies in computer science?

Very satisfied for the good reactivity of the CNAV.

Can not have a person at such more than 20 minutes waiting

For a request for rectification of retirement file: fast, accurate, net!

Request for one month's deferred retirement Received neither acknowledgment of receipt nor rectification on the site ... Worry! Very long delays! recurring letters of requests for documents already sent several times? Question asked on 01/09/2017 still no answer on 09/26/2017 ... Impossible to have an advisor on the phone ... Hope to answer ...

As much the first time I had a very aggressive lady on the phone, the second I had a cordial AND competent gentleman who was able to give me the right information. Ah yes I would also like that in accordance with the directives of the government my rate of CSG is revised ... ON THE FALL (on the rise I think that it would already be done ).

I have been waiting for 1 relieve 2 from the carsat for practically 3 weeks I have reminded you several times that you are not bothered to move around only the mail and left since 29/03 we are 10/04 the letter arrives on foot. ..and in addition we hang up on you INCOMPETENT !!!!!!

Password forgotten and impossible to receive the new having changed mail - does not respond to such since 3 weeks that I try to 4/6 attempts per day (responder) - has not answered my emails either. Impossible to have an annual certificate essential before mid March

I made my retirement file directly online with the help of Carsat SUD EST which helped me a lot and with whom it went very well.

Mixed opinion. First of all, the files are treated by the people in charge of them. The negative point concerns communication. We do not understand at all the responses that are made and the letters that are sent. Consequently, we lose time and we make our interlocutors lose it so that they explain to us or we are precisely.

The response by e-mail was to me about a completely satisfactory service. The information communicated arrived quickly and is relevant

But it's the obstacle course to have an online retirement advisor :-(

wow, i see the comments its doesn't make you want to call, i can't even find the phone number, apparently 30 euros more ...

Since March 14, I have been waiting for a revision of my survivor's pension. No response to my emails, when I have someone on the phone, this person tells me that he is doing the necessary and that I would be contacted, but of course nobody calls me. Although the public service, for the foutage of mouth, the palm is allotted to the personnel of CARSAT. They don't care about retirees as long as they have their salary at the end of the month.
I hope that my rant will make react the person in charge of my file. If this is not the case, I will send a registered letter to the management and copy to the Minister in charge of health through the President of the Republic. If other people want to join me for this mail, reply.
I'm waiting for news from Carsat.
For me the number of stars is -10.

ANTISEMITE ??? This is the question that I ended up asking myself when I saw an administrative harassment in good standing which was the victim of an elderly person around me in very poor health. Jewish, his little solidarity retreat has been suspended for more than 3 months.
It front of:
- Administrative documents sent by registered mail with acknowledgment of receipt signed by Carsat and their disappearances ...
-Continuous requests for administrative elements or for private life, sometimes very absurd for several months.
-Requests for attestations on the honor of the entourage and health personnel supporting the current file given then deemed unnecessary and requested again for other periods.
-Many trips to Carsat requested from a person with reduced mobility
- "Without embarrassment" and "zeal without limit" of the file manager.

The limits of "normal" are exceeded in the context of simple litigation. A negative or positive response following one or two requests for supporting documents seems to me to be the normality in all the administrations or organizations of public service missions as well as the right to error (Macron law)

How can we go after an elderly person by endangering the little health he has left and leave a "doubt of anti-Semitism" to settle?