Carillon Senior LifeCare Community

Carillon Senior LifeCare Community Reviews

Reviews 39
4.2
Reviews 39
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Remember this is a business. Once they have your m...

Remember this is a business. Once they have your money forget about service. Most people say this is the best place for a retirement home and if that is true, I would hate to see the competition.

I enjoyed visiting with old Texas Tech faculty at ...

I enjoyed visiting with old Texas Tech faculty at the Carillon restaurant/cafeteria. Somehow two hash browns and a cup of coffee came out to $2,50. I don't think you can beat that price anywhere. Also service was nice, prompt, and very quick. Looking forward to visiting again.

Please do not take your elderly relatives here. On...

Please do not take your elderly relatives here. One of their nurses Allison Suzanne Anderton finds it exhilarating to kill captive bred lions in South Africa and even wants to make shoes and bags out of the lioness. She for sure should not be allowed near any elderly person. Pretty disgusting I would say.

Please to not bring your elderly relatives here. T...

Please to not bring your elderly relatives here. They deserve a place with better staff. One of their so called nurses, Allison Anderton, derives pleasure from hurting and killing those who are weaker than her. For the safety of your loved ones and those you care about, please take them elsewhere.

My uncle is there now and none of the staff has e...

My uncle is there now and none of the staff has even tried to make him comfortable or even bothered to check on him. My poor Aunt is at her wits end, because he is being ignored . I would never take my mom there for any reason.

We admitted my mother for skilled nursing care aft...

We admitted my mother for skilled nursing care after she was released from hospital. The first red flag upon admission was that my mom was without oxygen for over 2 hours because no one there could figure out what was wrong with oxygen unit in her room. My mother has one similar at home so when my niece and nephew arrived they immediately knew what the problem was because they live two doors down from her and were familiar with it. The lid on the water bottle simply needed to be secured....it was not. It took 2 seconds to get it working. In addition to their inability to know how to use the oxygen units (which by the way are in pretty much every room ) upon admission the nurse took her records from the hospital so she could go input mom's medication list into computer and make sure that they had all medications on hand. She was admitted on Saturday and we were informed on Monday that Mom had not been given all of her medications since admission because they did not have them in stock. Seriously???? She also had reports of a fall during the night on Saturday and Sunday. Of course we went through all of the channels to voice our concerns and were assured that everything possible would be done to correct the issues we were having and were told that they would do everything they could to 'earn our trust' back. My sister arrived early this morning to find her laying in her own urine. Not only were her clothes soiled but the mattress was soaked as well. I am not sure she was ever attended to during the night.
Needless to say, we are having Mom transferred from there today to a different facility. I know that they all have 'their issues" but I seriously cannot imagine getting any worse care than my Mom has received at Carrillon. I would not trust them to take care of my dog. I hope that this
honest review will save a patient and their family from this horrific experience we have had with them.

I ve been employed with Carillon since 2011. I abs...

I ve been employed with Carillon since 2011. I absolutely love working for a community that spreads love. To our friends that live at Carillon to our friends that work at Carillon thank you for making Carillon home!!! My heart belongs to Carillon

Carillon Senior LifeCare Community

Carillon Senior LifeCare Community

4.2