CARATS Jewels * Living * Gifts Review

CARATS is an amazing store with fantastic customer service! It s my favorite store for fine fragrances, gifts, home decor and especially jewelry.

The best service I could have found helped me select a very good quality engagement ring at an unbeatable price!

Carats has the most beautiful jewelry and gifts!
Carlos and Saul have a true talent searching out the most unique and special treasures.
I know I can always find someone special when I shop at Carats.

So unique and extraordinary exquisite. The most elegant pieces of luxury can be found at carats.

Warm, friendly and knowledgeable service!!! Carats is truly the best!!!!

Mariela was really nice and very helpful. They have a very professional and beautiful business. I also got my purchased items wrapped as a gift for someone I was gifting it to.

The combination of incredible knowledge and exquisite personal service at Carats McAllen is unmatched. Thank you to Carlos and Saul for being so amazing!!! I can not recommended them enough for all of your fine living needs.

Carats is an amazing place! You can find beautiful pieces of jewelry there, but also, they have some perfumes you can only find at their store...plus the customer service is awesome! really recommend this place.

Carats is a great place to find a perfect present! You can t go wrong with Carats whether for yourself or others. Their customer service is phenomenal and their pieces of jewelry are spectacular. Beware, you ll want to buy the whole store!!!!!

This was my first visit to Carats. I was shopping for a retirement gift for my closest friend.
I was greeted upon entry by two very warm and welcoming ladies.
When asked if they could help me, I let them know that I was shopping for a retirement gift, specifically military after 22 years of service.
They were very genuine in their thought process and suggested a wonderful gift.
I took their suggestion and bought it immediately.
They went above and beyond and wrapped it perfectly in USAF colors to help commemorate the occasion and add that extra touch.

These ladies have made a repeat customer out of me. I ll definitely shop here again.

Carats has the best jewelry in McAllen by far! They have great home decor and their customer service is the best! Highly recommend going there!

I've bought 2 pieces of jewlery from here. They are beautiful and i can't wait to add more to my collection... Staff is very nice and welcoming.. Will definitely be back.

Efficient and great service! This is the go to place to get your gifts for others or yourself!

The owners and staff here are always so helpful and accommodating to your shopping needs. One of the BEST local stores who care about their clientele!

Carats has an amazing collection of fine jewelery and home gifts. I love shopping at Carats because it has unique pieces that are usually dmso hard to find in The Valley!

This place is awesome. They have a lot of unique gifts and great ideas; high end products!

I love the unique gifts I can always find here. Their staff is very attentive and they always go above and beyond to provide the best customer experience for me.

I was happily surprised by not only the jewelry selection but by the great selection of gifts, perfumes and home decor. Gaby helped me to find the perfect gift I was looking for while sipping a glass of champagne. I will definitely coming back for a watch I saw..

Carats has the most exquisite items. You can find a gift for any occasion and they provide excellent customer service. If you haven t visited this store, you must do so soon!

Very helpful and quick to respond! I am out of town and ordered a few things and they shipped those items out the same day! Great customer service

Beautiful store owned and operated by beautiful, generous people.

Very professional and knowledgeable. The place is really nice. We had a great time talking to them. Definitely coming back for more of their products.

Every place has its unique businesses that define the character and style of the locale. For us, Carats is at the top of that list. Saul and Carlos find beautiful and unique gifts from around the world, and they delight in showing their treasures to all who visit their shop. They and their wonderful staff get to know each of their customers. Whether we re looking for fine jewelry, beautiful house gifts, unique aromatic candles, luscious fragrance, or anything special for our home or a friend s, this is where we look first. Saul and Carlos have such refined tastes, they can help us find the perfect expression of appreciation for a special friend, or for each other. For any person or occasion considered special , Carats is likely to have an equally special gift!

The treasures to be found are stunning! If you need a special gift for a hard to buy for guy or gal in your life, this is the place to find it! Exceptional service! Welcoming! Kind! Friendly! Knowledgeable! And a whole lot of fun! That is exactly what you will experience at Carats!!!! Looking forward to our next trip to McAllen and to Carats!

Nice, friendly staff! My first time in the store and will be back again!

Great service, friendly environment, very knowledgeable. Quick to answer questions on Facebook even during closed hours of operation. Will be back again.

What a fabulous store. So many unique items and exceptional customer service.

Carats has everything I was looking for! The beautiful and distinctive pieces are unlike any other in the valley, I will definitely be back. The service I received from the generous staff at Carats was superior. Definitely recommend Carats for gifts and home decor.

Really enjoy the ambience there and always received with a smile! If you haven t been, now would be the best time for holiday gifts..I hear they like to wrap gifts. Over all fair prices for high quality!!! I was ecstatic for my gift... Thank you guys.

Carlos and his staff were extremely patient and helpful with us and answered all of our questions! They also have such a gorgeous selection!

This place is so cute! I relocated back to the valley after 17 years and am so happy to see that we have a place like this here! So many amazing finds and I was helped promptly! The staff was knowledgeable and courteous and made things easy for me. If you are looking for a nice gift or something for your home check this place out! You won't regret stopping by and finding the perfect gift for your loved one!

It's conveniently located in McAllen on 10th street and has plenty of parking.

Carats has always been a go to place for my family and I for years. The employees are extraordinarily and always go to the extra mile to make sure you leave satisfied. Perfect for gifts for any occasion!

Beautiful pieces and great customer service. Valeria and Saul were phenomenal. Whether you are looking for that special gift for someone or for yourself, you will find it here. I was very impressed and will be going back :)

I was pleasantly surprised by not only the jewelry selection but by the great selection of gifts, perfumes and decor. The staff is extremely nice as well as well knowledge on the pieces. I would highly recommend this place for someone needing a gift or even for yourself to just browse around!

Carats is great, the jewelry is simply awestrucking and the staff is very friendly. I was especially impressed with a young lady by the name of Valeria who was extremely kind and helpful

Carat s is my go to shop for special friends, special occasions & even just for me! Everyone at Carat s makes shopping there a special experience. I love MY CARAT s!

Shopping at Carats takes the stress out of Christmas shopping. I was able to find a gift for my Mom and even my brother in laws! Def. recommend if you are in a pinch and still want to find something beautiful for yourself or to gift!

Absolutely top notch service. I purchased 3 gifts on 3 separate occasions over the last 2 weeks. Each time I was treated with care and respect.

Uniqueness, elegance and unmatched service wrapped into the ultimate experience. Stop by and visit Carlos and Saul for all your jewelry and/or home decor. Come....Become part of the Carats family.

I have to say 5 stars all around !!! The staff is always ready and willing to help you find the perfect gift , from home decor to that incredible piece of jewelry!! Thankful we have a locally run business who offers so much ! If you haven't been in .. stop by ... you won't be disappointed!

Excellent costumer service and a great variety of niche fragrances

Carats is such a unique store that caters to everyones needs. The staff is always so helpful and attentive. Whether you are looking for something big or something small, the staff is willing to help you until you find your perfect gift. I would totally recommend this store to my friends because Carats has one of a kind gifts.

The service at Carats is amazing. The staff is always very welcoming and polite and the quality of all the jewelry is great with a lot of variety. 100% recommended!

Carots is the BEST place to purchase any high quality gift and jewerly! I have traveled to many places and I always come back to Carots because they are perfect in any part of the world! We are so blessed to have them in our beautiful Valley!

An amazing selection of gifts with incredible customer service! The staff was so helpful and very kind - loved this jewelry store and will be definitely coming back for more!!

This place is magical. Your going to love all the great stuff they have and how nice,the staff is. They made me feel so welcome.... I wanted to buy everything

Love this store the things here are so beautiful if you are looking for a beautiful unusual jewelry then you must try this place I went here with a friend she s been raving about it for the past like six months and finally I got to go with her we really did enjoy this store

They were very helpful and I loved the wrapping they did, and it was done quick and I appreciated that they didn t take long!! Thank you!! Merry Christmas!!

Grateful that McAllen has this niche boutique with an array of aesthetically pleasing items, especially for the spaces of your home. Impeccable service only adds to their overall appeal. Appreciate their attention to detail and customer support.

If there's any place that'd I'd recommend a friend to go to, it would be Carats. The customer service in this place is amazing. It feels as if you are at home and are treated like family immediately. They have such a various selection on jewelry, home decore and that one special gift you might be searching for. The luxurious feeling you get when walking into the store makes you feel like a million bucks. Carats never fails to impress.

Beautiful Jewelry and gifts, but also awesome, nice and chic people. Love it!

Always the best service! So many beautiful choices! I love having a quality, locally owned business to shop at. Wishing Carats, Carlos & Saul and their great team continued success!

Carats is such an authentic store. Whether you are looking for a special gift for someone or for yourself. Every single piece is unique and awestrucking. They have a wide variety of jewelry pieces along with home decor and everything in between. They are also the only ones to carry some of my favorite perfumes in the valley. The staff is very welcoming and helpful. They all make sure to cater to the needs of every individual. Would totally recommend this store, the service really is unmatched.

Carats is my go to store for exquisite jewelry, gifts, and home decor.
They have unique items curated by the best trendsetters and their customer service is unmatched!

Love this store! Staff always extremely friendly. Some of the most unique gifts you can find in the Valley. I would recommend to everyone when shopping for that extra special gift or jewelry. Thank you guys!!

I d never go to another jeweler, great options and great prices. Valeria offered the greatest assistance; I d go back just for her.

Amazing selection of gifts, home decor and jewelry. The owners are super sweet, and their customer service is really superb!

Always fun shopping at Carats. Wonderful designs from fabulous designers!

Not only do they have the best customer service, they carry top of the line products, jewelry, etc!! Highly recommend Carats!!

Unique gifts & fabulous fragrances! Natalie Buentello, thanks for recommending Parfums de Marly - Delina!

Great selection and great service you feel welcome from the entrance.

Beautiful gifts to choose from and excellent customer service!

So let me start with I did not want to like Carats. It wasn't them, it was me. I grew up listening to antiestablishment Punk yet loved anything by Ayn Rand just so I could pick it apart and always based, my identity on not following "popular trends". I prefer to discover hidden gems and unique treasures over wearing Chanel baubles and the kitschy Rolexes my grandparents sported. That is until Carlos & Saul, the owners of Carats aka The Carats Boys, helped my husband scour the earth for the perfect opal stone to gift me for Xmas. I fell in love, but still, I reluctantly went to Carats to fashion the stone into something exquisite. Carlos took the time to listen to what I liked and, together, we collaborated in creating a design that was uniquely perfect for me. I'm ashamed to admit, it did NOT end there. Saul had been showing me different designs prior to Carlos' arrival, and he then presented me with something delicious. Unbeknownst to them, I had been on the hunt for a London Blue Topaz for the past two years and there sat an heirloom quality, masterfully cut, natural, cornflower blue stone that much like a siren's call, seduced me to dive into it's cool blue - a gift from me to me. At this point, I may as well start wearing a Carats t-shirt. Hands down impressed with this Dynamic Duo!

Need one more reason to shop at Carats? Natalie sprays perfume on my bow.

Carats is such a welcoming place. There are so many beautiful and unique things in this store, it s hard to leave without a gift for yourself or a special someone. The staff has always been so helpful finding things for myself and my family. Highly recommend this amazing place.

Not only is everything in this shop absolutely beautiful, so is everyone inside! It s rare to not find both owners at the shop and that just goes to show how much they care about their customers, new and established. It s one of my favorite places to shop year round not just because of all the fabulous finds but mainly because of the kindness and warmth I feel every time I walk in!

Absolutely a customer first atmosphere.
I was treated first class. Love it there

Amazing store, unique items for home and office, jewelry by Roberto Coin.
great customer service

Going to Carats Jewels is a wonderful experience. The service is excellent and you find beautiful home decor and the best jewelry in Mcallen. They treat you as a family member with their greatest smile. They take time to know you and to give you well thought out advice. What I love the most about Carats is that they always remember the items you have bought and they show you their lastest styles!!

The service was awesome!! I love love my pomegranate bowls and pomegranate candle, and especially the Biblical representation of a pomegranate!!!

Horrible customer service and poor quality merchandise if the guy who attended me and my family is the owner then that explains a lot. They act very rood to you if you ask questions and literally want to throw you out which is very suspicious. Beware of this people don't get scammed

Excelente store, amazing service and top quality products.

On my last visit I received an outstanding reception with champagne and friendly staff and incredibly jewelry designs.

In you next visit to McAllen I highly recommend to stop by and experience your self.

Carats is the perfect place to shop for any occasion. The staff is always so attentive and willing to help you find the perfect gift. I love walking in and seeing such an immaculate view!

You won t find better quality or better staff anywhere else.

This store is amazing, they have it all and more!!! It was my first time their but it will definitely not be my last.

I generally do not like to shop but the staff at Carats make the experience enjoyable. They are knowledgeable and helpful in helping me find the perfect gift. I always get compliments on the gifts whether jewelry or accessories, but the truth is that they are the ones that help me in choosing it. I would highly recommend Carats to anyone.

Their service and quality of products are excellent!!
Carlos and all his team were very helpful throughout the process of designing a very unique ring for me.
I was very pleased with the final product!!!
Thanks Carats!!!!

Great customer service and a dedicated staff! Thanks for making my engagement extra special!

Such a wonderful place with lots of hidden treasures, I love there store. Great hospitality and exceptional service!

The BEST! Beautiful things, extremely large variety, and the BEST customer service. Great Holiday shopping!

Shopping at Carats was a very comfortable experience for me, I appreciate the fact that I was given some of the best customer service I have ever received. I highly recommend for anybody looking for high quality jewelry to stop by for the best attention and products.

Thank you Natalie @ Carats for helping me find what I was looking for!! You guys have an excellent selection of modern accessories and gifts for any ocassion. I will definitely come back for more soon and recommend you to all my family and friends! Thanks again!

Excellent customer service and very good merchandise quality! super recommendable

I recently got engaged and was looking for a temporary fix since my ring was too big and I am waiting to get it sized. I went to Carats and they were so helpful and offered a temporary solution right on the spot! They were very friendly and helpful.

Carats is one of my favorite McAllen stores because they have a wide variety of special gifts. I love entering and being received with so much attention from the employees. They always help me with whatever kind of gift I'm looking for.