Captive-aire systems Reviews

Defective equipment from the beginning. So many issues I have to pull out a book of notes to list them all. I have 2 roof top units. One for the kitchen and one for the rest of the restaurant. From the beginning the kitchen unit only operated intermittently. The factory has a tech support desk that has access to your systems operations and can make adjustments remotely. Tech support was never able to adjust either system back to fully operational. Keep in mind every time you call tech support you will wait anywhere from 30-60 min for a technician to take your call. In the first 5 months of initial operation the kitchen system has yet to be fully operational after three visits by factory technicians. The main restaurant system had a blower wheel implosion that has severely damaged the entire unit making it inoperable. The main unit needs many parts that are covered by the warranty. However the service techs are overbooked for repairs and new system startup’s they do not know when they will be able to repair my system. Try to run a restaurant in the summer with no AC. Additionally, there are no weekend or after hours service technicians if your system has any operational issues. I was proactive when I first suspected something was happening to the system and immediately called my sales representative. I was given a service date that was two weeks after notifying captive Aire of a suspected serious issue. I have spent more than $100,000 for HVAC that to date has never run properly.

I recently purchased some ventilation equipment from Captive-aire Systems and I am very pleased with my purchase. The customer service was excellent, and the staff was very knowledgeable and accommodating. The products I received were of great quality and arrived on time. I would definitely recommend this company for all your ventilation needs.

Efficient ventilation systems, unparalleled customer support, and top-notch quality.

😊 I recently purchased some ventilation equipment from Captive-aire Systems and I am very happy with my purchase. The customer service was excellent, and the staff was knowledgeable and helpful. The products I received were of high quality and met all my expectations. I would definitely recommend this company for all your ventilation needs!

👍 I had a great experience with Captive-aire Systems! The customer service was excellent and the staff was very friendly and helpful. They provided me with all the information I needed and answered all my questions. The products I received were of excellent quality. I would definitely recommend Captive-aire Systems to others!

I had a great experience with a ventilation company recently. The customer service provided by Captive-aire Systems was excellent. The staff was knowledgeable, friendly, and helpful. The products I received were of great quality and met my expectations. I would highly recommend this company to anyone in need of ventilation solutions.

The service provided by Captive-aire Systems was exceptional. The staff was friendly and helpful, and the products I received were of great quality. The company website was easy to navigate, and the ordering process was smooth. I am very satisfied with my experience and would recommend this company to anyone in need of ventilation solutions.

I had a really great experience with Captive-aire Systems. The customer service was excellent and the staff was very friendly and helpful. They were able to answer all of my questions and provide me with all the information I needed. The quality of their products is top-notch and their prices are very competitive. I would definitely recommend Captive-aire Systems to anyone in need of their services.

I recently purchased some equipment from a ventilation company and I couldn't be happier with my decision. The products I received were of great quality and the customer service provided was top-notch. The staff was very knowledgeable and helpful in assisting me with my purchase. I would highly recommend this company to anyone in need of ventilation solutions.

🌟 I had an amazing experience with a ventilation company! The staff was friendly and helpful, and the products I received were of excellent quality. I would highly recommend Captive-aire Systems to anyone in need of ventilation solutions. They truly exceeded my expectations!

I recently purchased some ventilation equipment and I am very happy with the products I received. The staff at Captive-aire Systems was very helpful and provided excellent customer service. The products are of high quality and the prices are competitive. I would definitely recommend this company for all your ventilation needs.

I had an amazing experience with a ventilation company. The service provided by the staff was exceptional and the products I received were of great quality. The company website was easy to navigate and I was able to find the perfect ventilation solution for my needs. I highly recommend this company to anyone in need of ventilation systems.

I recently purchased some ventilation equipment and I am very satisfied with the quality and performance of the products. The customer service provided by Captive-aire Systems was excellent and their staff was knowledgeable and friendly. The price was also reasonable, making it a great value for the money. I would highly recommend this company to anyone in need of ventilation solutions.