Capstone Roofing, LLC Review

Great work. Great Service. I would definitely recommend.

VERY UNPROFESSIONAL OFFICE STAFF AND ACCOUNTING - ESPECIALLY DURING A GLOBAL PANDEMIC !!!!

DO NOT USE THIS SERVICE -

We had Capstone Roofing come give an estimate and set up an appointment a week later for the roof to be repaired.

The repair specialist did the repair and said that he would make sure to perform a quality test on the roof and we agreed that would be ideal to insure the repair was sufficient. That was in early April. The test of the roof was never performed.

In addition to that miscommunication we just received a threatening notice that our payment was overdue - even though this final test has not been completed and the repair was only done two weeks ago - so payment is technically not even due for two more weeks.

The person I spoke with was totally unprofessional and not at all empathetic that we are in the middle of a global pandemic and that we will be sure to make payment when it is due in two weeks - they are completely tone deaf and not at all concerned for the customer!!

The way this was handled in all ways was VERY UNPROFESSIONAL and I definitely would not recommend this service.

With respect -

I am extremely impressed with the services provided by Capstone Roofing. I appreciated that I received an update and telephone call from your staff (Jesus) every step of the way. They were clean, careful, and expedient. I am thankful for the great dependable service.

Friend had an interview there said it was good it was quick

I like the people and work ethic of Capstone. Bill responds to my needs and that is good. I believe that I will be using them for the roof of my home for as long as I own the house. The roof quality will be passed onto another and I am confident the quality will continue.

I initially dismissed Capstone judgment based on other company's incorrect assessment. I'm disappointed that the highly rated "other contractor" was wrong. He said that my leak was due to a small error and that he fixed it. But that was not the case as evidenced by current moisture and leaking. I'm glad that capstone roofing was honest and didn't try to give minimal/no treatment, possibly in pursuit of ranking and social media placement.

Capstone installed a new roof on my workshop and made repairs to the main house that had leaks. I would definitely use them again. Bill definitely came through for me on my project.

Just had my shingle roof replaced and they did a fantastic job. Service was excellent, from the initial free estimate, they gave me an excellent price and finished my 2100 sq ft home in 3 days. They also made sure the site was nice and clean when they left and were very friendly. Couldn't recommend them enough!

Capstone roofing was very professional and repaired our roof expertly. They were on time and reasonably priced. The repairs were done correctly and their price was fair. We have had no problems with the roof since the repairs were done. We recommend them highly..

These guys did an awesome job from start to finish. They really did a great job. Very fair price with an exceptionally well executed. Would definitely refer to everyone!

Great local I ll roofing company. So happy to work with them. Honest and hard working roofer that supports Phoenix.

Capstone Roofing helped us out big time last year! They were great to work with. Very nice and made the repair very efficiently.

Re: Proposal number: 15-18393
I had contacted several companies to get quotes to redo my entire house roof after the storms demolished my porch roofing. Capstone came out the next day, and I got my estimate the following day. Another company didn't even show up for my estimate, and two other companies were about 2K more expensive than my Capstone quote. Obviously I went with Capstone. They were quick to respond to my questions, on time, quality materials, quality work, and they did a good clean-up job after. I highly recommend Capstone if you are looking for a new roof.

I sought out a roofing company that would be willing to give me a competitive pricing and who was willing to get the job done as soon as possible. Capstone Roofing LLC was hands down the best. Capstone, and all the staff met all my request for a fast efficient job, the workers were extremely professional, cleaned the entire area when they were done, and most of all the roof looks amazing.
This roofing job was for my mothers ageing home, I was worried that the roof would have additional repairs, it did, but they were minor and the additional cost were minimal.

Lastly, Id like to thank all the ladies in the front office who professional and courteous.

Respectfully,

Shannon Rivers

Capstone Roofing in Phoenix is by far the best roofing company to work with in the valley. The team is so friendly, hardworking, and efficient. You can tell that they just want the best for each of their customers. Happy to recommend them to other residents of the valley. If you are looking for affordable roofing repairs or installation in Phoenix, this is the roofing company to call.

I've worked with this company on several projects now, large and small. They have gone out of their way to accommodate our needs and have always produced top quality work at very reasonable prices. Outstanding service and workmanship. I highly recommend!

Re: Proposal number: 15-17453
I was very pleased with the tile roof work I had by Capstone Roofing. Workers were very professional. They worked hard and finished my tile roof area in half day. Mr. Jameson who is the owner makes every effort to please customers. Their price was higher than other estimate I had but Capstone is using good quality materials and they do not cutting corners.
I highly recommend them

Very nice people i came for an application and was called the same day to set up an appointment. The office staff are very welcoming and professional.

Had an excellent experience with Capstone Roofing. I was referred to Capstone for work to my tile roof by a general contractor who felt my needs were beyond his scope of experience. I was looking for a company to come out and give my roof a once over, replace any cracked tiles, reset any slipped tiles, and redo all the deteriorated mortar packs as the various ridges. Their crew of three came out on time and got right to work. They did an excellent job of matching the existing tile color and were cleaned up after themselves well, taking care of small spots where mortar had fallen to the ground as they were redoing the mortar packs. The roof is about 20 years old and of the several companies I spoke with, Capstone was the ONLY one interested in helping me perform the needed maintenance to get the most remaining life from my existing roof. EVERY other company I quoted for the work saw 20 years old = you automatically need a new roof, here's a quote for $25 K. I have since referred Capstone to others I know who needed similar maintenance done, repairs after monsoon storms, etc with similar results. If you're looking for a company who will tell you what you actually need versus just trying to sell you a new roof, Capstone will meet your needs. - Jason Lednum, proposal# 11-15163.