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Capstone ISG is an excellent company to work with,...

Capstone ISG is an excellent company to work with, they have a great team of professionals who are dedicated to providing high-quality services. I have been extremely satisfied with their level of expertise and attention to detail. The website capstoneisg.com is user-friendly and provides all the necessary information. Overall, I highly recommend Capstone ISG for any insurance needs.

Amazing experience working with Capstone ISG! Thei...

Amazing experience working with Capstone ISG! Their team is top-notch, and their services are exceptional. The website is easy to navigate and provides all the necessary information. I would highly recommend Capstone ISG for insurance services!

I recently worked with a company for my insurance ...

I recently worked with a company for my insurance needs. They provided outstanding services and were able to cater to all my requirements. The website is informative and easy to navigate. I highly recommend their services!

Capstone ISG goes above and beyond to ensure custo...

Capstone ISG goes above and beyond to ensure customer satisfaction. Their team is extremely helpful and knowledgeable. The website capstoneisg.com is very user-friendly and provides all the necessary information. I am highly impressed with their services!

Had an average experience working with Capstone IS...

Had an average experience working with Capstone ISG. The team was helpful but could have been more responsive. However, the website capstoneisg.com provided useful information throughout the process.

Capstone ISG has been my go-to for insurance. They...

Capstone ISG has been my go-to for insurance. They have provided excellent services and have been very professional throughout the entire process. The website is easy to navigate and provides all the necessary information. I highly recommend their services!

Capstone ISG provided great service for my insuran...

Capstone ISG provided great service for my insurance needs. Their team was knowledgeable and provided me with the necessary information. The website capstoneisg.com is easy to navigate and informative. I would recommend their services.

Capstone ISG is 🔥🔥🔥! Their team is absolutely amaz...

Capstone ISG is 🔥🔥🔥! Their team is absolutely amazing and their services are top-notch. The website capstoneisg.com is very user-friendly and provides all the necessary information. I am extremely satisfied with their work and would highly recommend them!

I recently had the opportunity to work with a comp...

I recently had the opportunity to work with a company for my insurance needs. They were able to meet all my requirements and provided exceptional service. I found their website to be very helpful in providing the necessary information. I would highly recommend their services!

Capstone ISG is simply amazing! Their team is high...

Capstone ISG is simply amazing! Their team is highly professional and their services are outstanding. The website capstoneisg.com is very user-friendly and informative. I would definitely recommend Capstone ISG to anyone in need of insurance services!

Capstone ISG - POOR Service4

My claim was assigned to Adam Benefield, Property Adjuster with CapstoneISG the Altalanta, GA branch. Service was so poor and taking so long that I went to Noble Public Adjusting Group and now have a Public Adjuster. Before I went to a public adjuster, I made every effort to get my claim taken care of in a reasonable amount of time, I contacted the Claims Analyst with Johnson & Johnson to no avail. I also contacted the Claims Liaison Manager with Affordable Insurance, also to no avail.
To this day my claim has not been settled. I have been forced to use my own money & credit cards to repair the unit and I now have a lien on my property from ServPro for nonpayment.

Where do I begin?? This insurance claim has been a...

Where do I begin?? This insurance claim has been a disaster. My Aunt is a 72 year old widow who is legally blind and has had this insurance company for years. Excessive rain damaged her roof and her ceiling came crashing down over her bed. Filed a claim well she needed a new roof well of course there's not enough to cover the whole cost of the roof not to mention the hole that is wide open in her room with the pink insulation falling all over the place intern sends my Aunt into a Asthma attack and puts her in the hospital. The company adjuster Derek Sparks is just awful, we been telling him the contractor has completed the roof and needs the rest of their payment and now we have more hoops to jump through. This is just for the roof I wish I could upload pictures of her ceiling on here so you folks could see it and imagine your mother or grandmother or Aunt sitting underneath it for months now because and insurance company she's paid thousands of dollars in to for years are just concerned with their bottom lines! Shameful.. Has not shown a bit of concern for the family's wellbeing in the house with that hole in the ceiling no call to say Mrs. Williams as soon as we get the roof squared away we will get your inside done. They wanted her to put a roof on and fix drywall and insulation with two different contractors with $5600.. Where the hell do they do this at?? I'll tell you Capstone is where. Y'all need to get rid of that adjuster or put him in the kitchen at corporate slinging hash!!! Very disappointed!

Capstone ISG has been the sole obstacle in an insu...

Capstone ISG has been the sole obstacle in an insurance claim to repair a house after a septic tank overflow. Their adjustors are allowed to take weeks to get the proper paperwork put together, causing us a loss of rent/income on rental properties. They aren't registered with the BBB or else a complaint there would be long past warranted. Because of Capstone ISG, it's taken OVER 6 WEEKS to get an insurance payout for a job that other companies have covered within a few days. If your insurer uses Capstone, find another insurer.