Buyer Beware. Typical auto sales BS. No respect for military and or educators. Shady tactics such as the old bait and switch. I contacted them about a purchase, agreed to thier price. Was told they could beat my DOD credit unions rates, so I applied. Was approved with a near perfect credit rating but was told the car was sold but they were willing sell me other cars for way more $$$. If your good with getting jerked around and playing games by all means feel free to shop at Capitol Mazda, if your not you will want to look elsewhere.
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If you ever have to go to this place seek out Mike. He was a pleasure to work with and answered my plethora of questions with patience and honesty. He was very thorough in his explanations and always took a step forward in helping me find a car suitable for my needs . I would come back if I ever had to buy another car and seek Mike's help as I know I could trust him.
I recently had the pleasure of working with Eric Scanlan. Working with him was a great experience. He took the time to make this a personal experience and his perseverance in finding me the exact vehicle I was hoping for. He worked hard to help my dream come true. I highly recommend him and Capital Mazda!!! Sincerely, Danielle E.
If you or someone you know is looking for your next Mazda or any other vehicle wether it be new or used, go see Mike Wayne!!! Mike took care of us from start to finish and was understanding of our needs and our budget, buying or leasing a vehicle can be a very stressful process rest assured with Mike you have nothing to worry about. He got us the best price he could and working with him and Stephen Fields in finance made our car buying process an absolute breeze. A big thank you to them both! Also a big thank you to the sales manager Kevin who also reached out before our appointment to make sure things were on track and made us feel welcomed at the dealer ship.
I had a great experience in purchasing my first Mazda here. Luis helped with the purchase and was very thorough with the details, arranged my test drive on time and walked me through all the questions and options that made by purchase decision easier. I test drove and walked out with the vehicle on the same day so I m happy with my experience and highly recommend Luis!
Recently made a purchase and a trade in with Capital Mazda. Steven Valentone did a awesome job helping my family and I. Even though I wasn t from town, all my questions were still answered by email in a appropriate time manner. Then when I went in person we were treated with respect and everyone was courteous. The process was fast and easy. So far the best dealership I ve been to. Definitely recommend to everyone who is in search of buying a car. Thank you again. By the way I m in love with my new car such a great deal !!
I don't usually go to Capitol Mazda, so I've only been there 3 times. 2 out of 3 they didn't provide service that meets my expectation, and I'll think twice before bringing my Mazda 6 there again.
During a recent maintenance visit, they quoted me $420 to replace front brake pads that "Needed immediate attention". They said my RF pad only had 3 mm left. Since new OEM pads are just $90, and I know how to change pads, I figured I'll just DIY but thanks for letting me know.
When I took the RF caliper off, I saw what you can see on the attached photo. There was a total of ~6 mm of pad material left on each side. Just the groove on each pad was 4 mm. Comparing to a new pad, I have at least 30% of usable pad material left. In fact, any race car mechanic would happily sign off a car like that for a track day (I do track days with my other car). I could agree to the "this pad needs to be checked periodically" suggestion, but it's many thousands of miles away from "requires immediate attention".
The first time they let me down was when I went to install an Android Auto / CarPlay upgrade. In case you don't know, it requires taking off some interior parts. First of all, neither Android Auto nor CarPlay worked when I picked up the car. I immediately returned it and had to wait more time as they were trying to figure out the problem. Once it started working, I happily drove off. However, a day or two later under different light I noticed that one of the interior panels had deep scratches on it, right where I'd put an interior trim removal tool. I later realized that another panel wasn't sitting firmly anymore, and started rattling I suspect a plastic "hook" that's part of that panel was broken during the installation.
We had a great experience at Capitol Mazda. Hong was very kind and helpful in guiding us through the entire process. We had to spend a lot of time going over the paperwork and the financing options, but everyone at Capitol Mazda made sure we felt comfortable throughout the process by offering water. After we purchased the car, Hong was kind enough to explain all the features of the car and take several pictures of us with the car, even though it was quite late in the evening. Overall, we had a wonderful experience at Capitol Mazda.
THIS is the Mazda dealership you need to go to. Everyone we experienced was so warm, polite and welcoming however I have to give it up to Luis and his amazing service. He helped me get out of a loan I was slightly upside down in to get the car I wanted with the payments I was hoping to stay within. He really advocated for me and was able to help me walk away with a brand new car! I never felt pressured and knew everyone there had my best interest in mind.
Even Sean, the finance manager, was so helpful and was able to include services I was going to skip on to keep my monthly payments within my budget.
Capitol Mazda was a welcome change after shopping for used cars in the Bay Area. Hong Tran listened to our criteria and delivered the perfect car for my daughter's needs and price range. Thank you DGDG team for all your help and expertise!
