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What reviewers say about Capbarbell

Generated with AI from 10 reviews on Trustburn · updated 24 days ago

Customers frequently praise the massive selection of equipment, competitive pricing, and the helpfulness of in-store staff. Many reviewers describe the warehouse as clean, organized, and a treasure trove for fitness gear, while others highlight the quick service and polite employees.
What does Capbarbell do?

Capbarbell is a leading distributor and provider of fitness equipment that has been in business for over 25 years. They sell quality free weights, gym equipment, and fitness supplies at competitive prices through both online and in-store channels.

Are there any complaints about Capbarbell?

Reviews on file mention specific complaints regarding poor communication, with customers noting that the company often does not answer calls or emails. Other criticisms include a strict all-sales-final policy that prevents returns or exchanges, and instances where products arrived with missing parts.

AI-generated from reviews on this page. Verify anything important with the company directly.

Daniel Flores
Reviews 1

Friendly and helpful - if you go in person. The warehouse was laid out in a clean and organized manner, and everything was well stocked - from racks, rigs, steel plates, bumper plates, etc etc. If you are not local, and/or you try to call them... they just don't answer the phone. Good luck.

Daniel Gogola
Reviews 1

Pretty easy to find, contrary to other reviews of this specific location. Massive selection, so it helps to know what you want before you go. The 2in weight plates were reasonably priced, especially for right now during the pandemic. They're only charging $1.50/ 1Ib at the time of my purchase. The workers and management were super helpful. They were pretty quick about fetching my equipment. I only spent maybe 10 or 15 minutes there from the moment I park my car to the moment I left. Not the most polite bunch of people but neither were they rude or unpleasant to any capacity. Working in a not air conditioned warehouse in pants is tough work, so I wouldn't expect them to be all cheery like some footlocker employee at the mall. All in all an excellent experience, hands down would recommend to my friends and family. 100% shopping there again in the future.

Living Joyful
Reviews 1

Personally drove to their warehouse as I live in Houston. Purchased a 6ft barbell and bumper plates to do squats at home. Great quality and great customer service. The man who helped me was very gentleman like and polite. The employees loaded everything in the car too. Very well priced. Took less than 15 minutes to get everything. They have a lot of great workout equipment. So happy I found this place. They take card payments.

Zoey J.
Reviews 1

DON'T DO IT!!! They don't answer their calls or emails. I recently purchased some bar bells from them and one of the pins were missing and could never get a response from them. 2 emails and one call to which they don't pick up and their mailbox is full. This is NOT HOW YOU SHOULD RUN A BUSINESS!

Michael Wiltshire
Reviews 1

I'm not exaggerating, WORST customer service ever. Their customer service department will send you a link that doesn't answer your questions. They don't respond to emails. I don't know if this is limited to Houston, TX, but their distribution center in Joliet, IL seems to be very incapable of trying to help. I have had very pleasant experiences with RAGE Fitness, Valor Fitness, Titan Fitness, and Rogue Fitness.

J Scott
Reviews 1

I literally just left this place and its a treasure trove of weight lifting equipment at great prices. For those of you who left poor reviews because its not a storefront, thats because it isn't. Its a warehouse/distributor that just happens to also do direct sales to customers. My sales associate was very helpful and patient with me (I tried half the equipment they had) and even guided me to a better product than the one I thought I wanted. Great place, great service, great equipment, and yes, I was a paying customer.

Walter Tamacas
Reviews 1

Bought 3 barbells for my gym that I use on the rigs at my gym, they did not fit the rig. Asked to exchange them but they would not. To their defense, they have an "all sales final" policy, but I thought they may try being customer service friendly and make an exception, but no such luck, so that was a waste of money for me. I brought them back the next day unused. Other than that, good prices, nice sales people.

Roy Medina II (Space Man Shoes)
Reviews 1

It's literally a warehouse with discount excersie equipment. I'm assuming it comes here before it hits the shelves or that its outdated bit the prices and quality of what was being sold was definitely eye catching.

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About Capbarbell

Buy quality free weights, gym equipment, and fitness supplies at competitive prices online or in stores. CAP is a leading distributor and provider of fitness equipment for 25+ years.

Capbarbell: Your One-Stop Shop for Quality Fitness Equipment

If you're looking for high-quality free weights, gym equipment, and fitness supplies at competitive prices, look no further than Capbarbell. With over 25 years of experience in the fitness industry, Capbarbell has established itself as a leading distributor and provider of top-notch fitness equipment.

At Capbarbell, we understand that everyone's fitness journey is unique. That's why we offer a wide range of products to suit every need and budget. Whether you're a seasoned athlete or just starting out on your fitness journey, we have everything you need to achieve your goals.

Our product line includes everything from dumbbells and kettlebells to weight plates and barbells. We also offer a variety of cardio equipment such as treadmills, ellipticals, and exercise bikes. In addition to traditional gym equipment, we carry an extensive selection of accessories such as resistance bands, yoga mats, foam rollers, and more.

One thing that sets Capbarbell apart from other fitness equipment providers is our commitment to quality. We only source our products from reputable manufacturers who meet our strict standards for safety and durability. This means that when you buy from us, you can be confident that you're getting the best possible product for your money.

Another advantage of shopping with Capbarbell is our convenient online store. You can browse our entire selection of products from the comfort of your own home or office and place an order with just a few clicks. We also offer fast shipping options so you can get your new gear delivered right to your doorstep in no time.

If online shopping isn't your thing or if you prefer to see products in person before making a purchase decision - don't worry! We have several retail locations across the country where you can come in person check out all the latest gear up close before making any decisions about what will work best for yourself or business needs.

In addition to providing top-quality products at competitive prices both online & offline stores; customer service is another area where Capbarbell excels above others competitors within this industry sector . Our team members are knowledgeable about all aspects related not only sales but also technical support issues related with installation & maintenance services too!

We pride ourselves on providing exceptional customer service throughout every step of the buying process - whether it's answering questions about specific products or helping customers troubleshoot any issues they may encounter after their purchase has been made.

In conclusion: If quality matters most when it comes down selecting right supplier then look no further than CAP Barbell – one-stop-shop solution provider offering premium-grade free weights ,gym equipments ,fitness supplies at affordable prices backed by excellent customer service both online & offline stores nationwide!

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