Kenny (#44) was very courteous and very processional. I hit a deer at night, and he very nice, and totally made me feel safe, and that my car was going to be in good hands. We had to wait a long time police to show up to fill out a report, and he was very patient. Highly recommend using Canton towing!
I was told it was "my fault" when the tow driver didn't verify he had possession of the keys before towing the car. I called in to see if the driver could come back right after he left and was told he was already made it to the dealership that's 10-12 away. Blamed the road side assistance company instead of taking responsibility.
Well in the unfortunate event that you have to have your car towed these are the only people I call. They are very friendly and punctual.
One of the nicest places to go for towing... fair priced, well organized, great drivers with extensive knowledge of what needs to be done for the job. Plus their trucks are so beautiful!!!
Kenny (driver 44)was fast, courteous, and super helpful! He had the car loaded and unloaded in very little time and we were on our way. A+
I called before I came and was told my car was there. We went there only to find out my car wasn't there.
Just had the engine blow in my car. Gideon driver #19 was dispatched out to pick my car up. What a great guy!!!! He was calm and patient and helped me out beyond imagine. Would highly recommend!!!
If you want your belongings stolen from your car then this is the right company for you. Not only did they steal things from my vehicle, they messed up my brakes to the point that they were smoking after I left. Really a great company ran by professionals. What a joke. You'd better hope you get a company other than this one. A hillbilly with a POS truck would be more professional than this crooked business. Make sure you check your car before and after they even touch it.
My car died leaving 4 of us, 2 of them in car seat & infant carseat. The driver "Curt" went above & beyond his duty to help us load the kids and get us ro a safe place. I would highly recommend Canton Towing. Thank you for being so nice .
I had a guy come out and tow my car and he did a fantastic job. He was very polite and took good care of me and my family with getting us off the highway fast. Thank you Canton Towing!!!
I would recommend going someplace else the staff member that works at the counter was absolutely the most unprofessional person that I have ever dealt with. He did not know his job he was so lazy he could not even pick up the phone and contact myself or the insurance company to let us know that the vehicle was ready to be moved to the body shop. He would rather try and get more money out of the insurance company by keeping the vehicle there longer. I would like to say the driver of the truck was very professional maybe he should take the counter job and send the other guy to go find another job.
Really impressed with Canton Towing, they had my truck picked up and dropped off to the mechanic within 40 minutes of calling them. Ryan driver #35 was extremely efficient, friendly, and professional.
They were so helpful & polite!! I appreciate everything they did - above and beyond they went!! Great service they provided - you won't be disappointed!!!
Roadside assistance contacted them to tow my granddaughter. Canton Towing canceled it and never told her. She sat in a car after dark waiting for a tow truck that was never coming. Scary !!
The driver that came out was very nice and understanding. Helpful. Even honked the horn for my toddler who enjoyed the ride in the big truck. Amazing service
I received poor service today. The driver did not introduce himself, spoke in a rude manner, and did not listen/respond to my questions or requests. He drove unsafely, speeding and then stopping hard right at the bumper of cars in front of us. HE WAS USING HIS CELL PHONE WHILE DRIVING. Never again!
Would love to Comment on the service but they never showed up after being stuck on the side of the road for almost 2 hours on a windy 40 degree night. Don't call this place if you don't have time to kill.
I needed a tow from my house to a mechanic. I called canton Towing in the morning and the gentleman that answered was very courteous and I felt that the price quoted was reasonable. When the driver showed up, the service went downhill. He was rude, he threw his cigarette butt into my yard. He acted like he was being inconvenienced. When he got my car to the garage he proceeded to be rude to the mechanic and was bad mouthing me. What he didn't realize is that the mechanic is my brother-in-law. Canton Towing has a great reputation. That won't continue if they keep employing unprofessional lazy drivers.
They towed my car twice in 3 days. They were very knowledgeable and courteous. Wouldn't think twice about calling them again.
Nice people but sware a lot don't know if it was bc it was just me there or not but be careful if you have children and don't want them to hear foul language
The technician was very professional and quick with his service. I utilized them through my AAA service. I can honestly say that I am 100 percent satisfied with the service provided. Hopefully if I need assistance in the future, AAA dispatches them again. Two thumbs up! Thank you again for your fast service and professionalism.
My tow driver was very professional and helpful my car was towed for a great price I would recommend Canton Towing to everyone
They picked up the car in one area and delivered it to another area on time just like they said. I was very happy with the service.
The people were nice but they jack up their fees to an outrageous amount
They were very professional, courteous, nice equipment and reasonable priced.
I would definitely use them again.
Left me stranded for over 2 hours in the ghetto. Said it would be 30 minutes. Called and checked a couple times, kept saying they'd be coming. Just called another tow company. Avoid Canton Towing, they just dont show up.
Came within the time frame they gave me. Adam was very nice and worked quickly!
Phil was great and on time wwould recommend them for anyone..
The guy was nice at first, but let the car slam down off back to hard, didn't have chained down properly, and busted the tie rod. Not happy at all!
I had a flat tire & called Canton Towing. A young man named Rob came out & changed & plugged it for me. I must say that he was the most helpful, kindest, sweetest man I could of hoped for in my time of need. I would definitely recommend this company everytime. Thank you Rob for your help & kindness.
They messed my car up. And now its costing me alot of money to get it fixed.
My roadside service provider sent Canton Towing to change my tire after the dealership tightened the lugs too tight. Todd came out on a Sunday morning and had the job done in 5 minutes. He was professional and nice, even offered to load the flat into my truck for me. Thank you!
Good service and price..but next time look the address because drop my vehicle in wrong location Thanks for you service.
Brian was amazing in helping me get back on the road tonight. I was really happy to be back with my family! Very professional and friendly.
I had them come fix my battery and Rob driver number 16 was great. Elaine wolak
Called for tow at 230pm, told there was a truck in Akron could be there in 45 minutes, at 4pm called for eta and told he should be there in about 10 minutes or so, at 5pm called again and lady told me he was on route 8 and should be another 15 minutes or so. Finally shows up at 6 with no concern we've been waiting for 3 and a half hours. Joe what kind of business are you running?
I've dealt with them at least 3 times. Once as a customer a few years ago. Very rude driver and office staff. Dealt with two different trucks on two separate occasions recently. One was speeding through a school zone and tailgating me through it and then past it. The other just pulled out of a residential driveway and in to my lane in front of me and I had to slam on the brakes. Seems like your driver's think they don't need to follow the laws when driving.
First time I called Canton Towing yesterday on a lockout on my 09 Dodge Challenger. Rob showed up and was extremely prompt, professional and fast. Very friendly I would recommend them to anyone!
I called my insurance for roadside assistance this morning. They send these people. The driver was VERY rude and impatient. I am contacting my insurance agent to relay the information. I will not recommend this company to anyone.
I just want to say thank you to the amazing crew here at Canton Towing! You guys really went above and beyond to help out my husband when he needed you guys. JT was who helped my husband when he needed assistance. You guys let my husband stay in the yard while he was waiting to get his truck fixed and he truly appreciated all your help and understanding, my husband John Harper loved how you guys all came to check in and see if he was needing anything, We greatly appreciate all that you have done for us! If we are ever in canton again we will definitely call Canton Towing for anything that we may need
Driver of truck 9 was impressive. Overall great experience
Terry driver #48 was prompt and courteous. He was efficient and friendly and I really appreciate Canton Towing s service.
Heather McCracken
They were easy to find. The staff was very friendly and informative for my first crash.
I rate this place 5 stars. They are the most professional, nice, considerate towing company I ever deal with. I can't say enough good things about them. Thank you, thank you.
Do Not Hesitate to call this company for a big rig tow!!! Thank you Joe and your staff. From making the first phone call to the end of the tow experience everyone was very pleasant, honest and professional.
Very good service! Prompt and accurate on arrival time!
Ian, our tow truck driver, was very helpful and professional. Saved me a lot of time.
The gentleman was so professional, but also showed me out of the ordinary kindness. It'd been a rough day for me and I want to thank him for how helpful and sincere he was. Small things can go a long way.
Great service great equipment however their rates are ridiculously high! They towed me less than two miles and my bill was $234, and only took about 45 minutes start to finish. I originally planned to tip the driver 20 bucks but after see my bill I couldn t do it!
Absolutely nothing wrong with the company or the price just went another way
Wonderful service both dispatch and the driver where very friendly and the tow was affordable. Will be using again
My son and I were locked out of our car in the cold and had a flat tire. Rob (driver#16) got there fast and was super kind and friendly. He got us in, actually fixed the flat, and put it back on car.
Thank You Rob!
Nice people. Got me back on the road as quick as possible. Train tracks you have to cross will knock the fillings out of your teeth though. Even at a crawl.
Do NOT use this towing company. Very unorganized. First time I called, they never showed up. Called to get an eta and they said the order wasn't processed correctly. The lady then told me it was my fault it didn't process right because I didn't "get off the phone correctly". Whatever that means. Second time I call, they tell me it will only be 30 minute wait since I had already previously called and it ended up being a hour and a half. Then the driver had an attitude and almost got punched in the face. Mind you, it's 5 degrees outside this whole time. THEN, oh no it doesn't stop there. They ended up towing it to the wrong place. This company is terrible. I will be writing management. Horrible service, inconvenient. A lot of folks there with no brain cells.
The worst towing service. Driver tried ramming tow truck under our flatbed and there truck was to high. Caused over 3,000 in damage and now refuse to pay. So we now have a attorney and are in the process of suing them. My husband lost 2 weeks so far waiting on trailer to be repaired. And they had the nerve to charge us 550 for the tow which we paid.
They have very nice equipment, I love how well they take care of their trucks! It s usually a bad day when you need to call them but every time I ve needed them they are very professional and priced fair. The only tow company I use anymore in NE Ohio.
Canton towing was terriblebroke down at 1 a.m. and they wanted cash I had a charge card but they only took cash and nights what they told me so they left me stranded I would never go there or recommend anybody goes there
Horrible service. Broke down on side of the road, called at 5:23pm Said they would be out within an hour, called back at 6:39pm and was told they were 15-20 minutes away and lady argue that it had only been an hour. Truck didn't show up till 7:10pm. I recommend calling any other towing service, slow, and operators are liars and rude. Don't use unless you like waiting for hours.
My name is Billy King. I had Adam (#28) give me a tow this morning. He was very personable and went above and beyond to make sure my car ended up in the location it needed to be safely. I really appreciate the help and the extra mile he was willing to go.
They came in only 1/2 hour. The driver was fast, efficient & polite.
I just have to say that i have never personally been towed before today. My tire exploded off of my damn car for some unknown reason and my baby was in the car. I was SO SCARED! I have free towing through my insurance and they sent Canton Towing out and i haven't heard very good things, so i was worried. The guy got there and was an absolute DOLL!!!! He helped me hook my daughter's car seat safely into the truck and transported us to Walmart for service. He was so sweet to my daughter and made me feel so much better about the terrifying experience. I couldn't figure out how to hook her seat in to the truck because it's so different from my car and he knew exactly what to do. He was quick getting there too. I just can't say enough good things. I want to call in and thank him again and tell his boss that the guy was awesome.
Honest guys. They did a good job retrieving my stuck vehicle.
Great group of guys I would recommend them to any one. They are great at unlocking doors and getting you going even if it's a tow.
Came in a reasonable amount of time, the driver that came for my car was awesome!! Thanks again!
The tower my car the wrong way would be no stars now they don't want to fix it I'm turning them into the better business buro you damage a car at least fix it don't be a bad company but if you need something towed don't call this place
Always arrive in a reasonable amount of time, fair pricing for wheel lift or flat bed tows and winch out services, friendly and professional staff! They always do an excellent job!
James #49 was prompt. He was pleasant and professional. I would use this company and driver again. Ken Dexter
I was very grateful that I was able to have my car towed by Canton Towing. I was stuck on the side of the express way with 2 flat tires. They showed up when they said they would. Phill was great. He got the car up on the flatbed very quickly and got me to the tire shop. Thank you so much Phill #38.
Driver Terry #48, was just great !! I have a 02 Roush Mustang and it sits really low up front. He put me at ease right off the bat and explained exactly what he could do so the front fascia would clear his truck bed.. Not a single hiccup loading and unloading !! Thank you very much !!
Worst service ever. Terry was extremely rude and he acted like a tow caused the worst amount of inconvenience to his day.
Absolutely would recommend this company! Have used them several times ! They deliver excellent quality service with accuracy!! James Sam's and Nelson Poland especially for the quick service!! Thank you Canton towing for another job well done!
Last night while watching a movie at the massolin theater my car battery died. Our tow guy (Kenny I think) went above and beyond to try to get my car started so it didn't need to be towed. He was very professional. It was around 2 or 3am before my car finally started. Thank you Canton Towing your customer service was excellent. Will recommend to others!
Great service. Friendly and knowledgeable operators.
Professional and timely. Great equipment and knowledgeable staff. Driver was Ryan, #35
Awesome service and fast too. Locked my keys in my vehicle and called a handful of "Auto Locksmith" services that either told me they couldn't unlock my vehicle or gave me the run around and never called back. Canton Towing showed up before the estimated ETA, and had an awesome price. Thanks for helping me out.
cantontowing.com
