Candy Hoover Hellas S.A. Reviews

Keep away from Candy! I bought a laundry that was running out of water after the first wash. Although they tried to make it, they didn't, but neither did they replace me.

I just received a washing machine that I had given in the guarantee to be repaired and came back with a broken door. The washing machine damaged the counterweight in less than two years. I have had a washing machine for 10 years and it never hurt. Candy never again!

A serious company that listened carefully to my problem and gave me a solution immediately, and in the middle of the holidays. There was some difficulty initially in communication but I get over it, because as I was told, it is the headquarters and not the technical support. There are no words for the device. It works non-stop, without complaining!

I bought a laundry / dryer 10 days ago. I am not writing Cretan about the product because it is still early but for the support of the product. First and foremost, there is no user manual and when I contacted the company I was told that it exists on the Internet. So we all need laptops and printers? Gentlemen, there are people who do not know about them. That is, you give 400-500 for the device and there is no booklet that costs less than one euro. Also on the site in communication you are told to write an email, the communication dear ones is also the phone. Also why the 801 .... phone and not a simple number ?. Maybe to pay more?

I bought a freezer refrigerator that broke down before 2 years ago .. I called the service and left me without a refrigerator July for 15 days .. There was no replacement so they were telling me .. and the specialist who came UNKNOWN .. There is no chance to buy again to anything candy.

Unacceptable after sales service. Damage occurred to a 2-month dryer. They did not acknowledge the damage and despite repeated attempts to contact me to buy a new spare part, they completely ignored me. More than 2 months have passed without result. Let's hope the consumer line addresses their issue.

I bought a Hoover broom and within 5 months the pipe came off! The online store I bought told me that it is not covered by the warranty and when I made my complaints to the company that manufactures it, after they understood my problem, they told me that the store that sold it to me is responsible for the warranty! I wish I had bothered to read the other reviews earlier. I would have preferred something else.

unacceptable service, explosion of a ceramic hob! the sharp glasses 3 meters were thrown! in 2nd use and do not admit it. A man was about to be killed. Instead of apologizing, they tell me that I broke it and pay to have it repaired. The representative they sent laughed and made fun of me and hung up the phone! Ms. Zarouchlioti, who called me to talk to her, has never answered the phone for months now!

Too bad as non-existent after sales support. Missing in emails and phones. We have become a ball between the company, the technical official representatives and the shopping store for a defective product for which they refuse to take responsibility! Great disappointment and an electric in the trash in the two months of purchase.

Not even 1 year candy problem washer in the hose and the bucket the worst of all is that they want money while they are in the warranty.

I want to thank the After Sales Service of HOOVER part of the immediate response to the problem which arose after the purchase of our broom (not covering us like effect "Watt"). And replacing it with a new top model and technology, cleaner of multiple price without any additional charge us.

I bought a tumble dryer 2 days ago and it came down to not working. The bucket does not turn.

elios 450 watt . pet . , , ( Zanusi 40 ), . . . , ticket 4015702 , , .
HOOVER after sales service . .

9/12/20
. 450 watt 1,8 A, o .

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20/11-9/12 . . 6845750 10 ( ) ( ) 10 . , , 450 watt . . 106

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, YOU DESTROY BRAND EQUITY, NEXT IS THE MOTHER COMPANY AT YOUR HQs WITH NAMES, SCREENSHOTS OF YOUR MISERABLE CUSTOMER SERVICE AS AN AFFILIATE IN GREECE.

13/12/2020 . . . . 30 ,,,,, , , , amber , . .
. 700 watt . . . . .

Something is wrong if we are blind to the ratings of the world. I am sorry

Candy . . . .

Unacceptable technical support. I regret the purchase I made

I have had a candy washing machine for 12 years and I am generally happy without any particular problems. When I changed it 7 years ago old candy and specifically the GO 1280 DX work well until some time ago began to sound the bearings very much and I said to change them . But when the bow is pressed and I have to change all the way. Diladies for two ball bearings and a flask costing a lot of 30 euros (the personal work) I have to go all the way, from which they told me in the spare costs of 200 euros It is better to have another washing machine. To say that for a bearing, for example, you need to change the entire steering system. Three stars just for the first washing machine. For the second I'm sorry !!!

We bought a candy washing machine and it works perfectly! The only thing that doesn't work properly is when the washing machine squeezes at 800-1200 stitches makes noise and may move from its original position. Good build quality and smart system! Well done candy

I have been trying for about 10 days to contact the candy service in my area, I got the central phone number they gave me, it is not there, I sent an email and they replied that they informed the technician and that he would contact me but after No one has called me for 3 days. The conclusion is yours to make.
Following the message and after I found the authorized service, I was asked by phone to tell him what number of faults the dial writes ( 04 wrote). He even asked me many times if I am sure. Then he told me that my fault would cost from 50-75 (35 his work + the spare part of e04) and we agreed to visit. The result was to pay the check he made 35,00 and to tell me that in the end the washing machine wants a board and that according to him it is not profitable to do so However, I told him to give me a final repair price which a I'm waiting for her (2 months later). In fact, yesterday I called him and reminded him. I had bought the washing machine that broke down in 2016.

I'm having a problem with a new dryer dryer worth 400 euros, which, once you bought it, was only moving around it during the wash. the authorized technician of the candy clubs has come three times and set the footsteps the counter and rescheduled it as she told me and I was present. warranty (3-month market coverage + extended pocket warranty for 5 years) and without your authorized technician being able to locate any problem that I wish to replace the defective device under the terms of the warranty. What other options do I have? thanks.

If there was a negative score I would have chosen from it! I wouldn't recommend a Candy washing machine to an enemy either. What to mention first: who has the pre-wash in the 90 degree program and I have burned all the socks of the family? really why is there such a program, is there anyone who uses 90 degrees for washing? this is only for chicken poop! that the pressure of the water is not enough for the detergent to run into the bucket and I have to pour water with the jug? where has the bucket gone from its place in the first year since in the process of spinning it is hit like a plane of ryanair that is preparing to take off in a storm? Or for the service that when the bucket left its place, it took a month for it to come and I washed it by hand? not to mention the fine print: until you manage to press the buttons you lose your fingers from the pressure you have to put, let alone that if no one is sleeping at home there is no way they won't wake up from the beeps at every click button !!! I wish I had the financial opportunity to give it back to them as a gift!

technical support for crying! They never came, Rhodes, Autumn 2017 I had an issue with a washing machine and I called them for two months. In the end I ended up throwing away the washing machine that was a year old and bought a new one.

I bought a month ago oven and induction hoover oven! The oven bakes very well and fast and the oven is also very fast! And at very affordable prices!

About a refrigerator-freezer What to start with for this comes to me the first one with a broken cuphole dents in the refrigerator door It made a strange sound that the candy representative never heard. Anyway the high screen turns a little unacceptable comes the second there All the money the glue that was wrapped did not come out with anything I open it half the screen lights and the cooling door does not close on its own Unacceptable I said to prefer once Candy and it is the last.

Unacceptable treatment for a microwave oven. Better let them say that we do not undertake. Giving my details after 2 days they called me to give me another phone from a different company. After a phone call, the second company informed me that it was not taking over and they gave a third company. I got a phone call and they said I should transfer it. All the above for a device that came out of the 1 month warranty (purchase 4/2016). In short, away.

If you respect your money and time, stay away from CANDY and its products. In personal experience with stoves that short-circuited after a year and a half of use, they came to say that we have to cook without water so that it does not overflow. And all this for spare parts that cost 10 ! And one star of the score is too much!
Admire the answer that the company will give to find out for yourself how it respects its customers!

One month after the sale, the strap of the 10-kilometer was a problem. The response of the local service was immediate and the technician very polite. I am displeased that the problem occurred in such a short time ... but these are happening ...

Unacceptable after sales service. I am referring to the Candy Model Dryer GVSW 485D-S SMART TOUCH. Market September 2017.
1st Problem .. March 2018 If there is no room temperature at least 12 degrees the dryer does not work ... we warm it up! ..This dryer was in a garage built just the place was not heated
2nd Problem July 2019 Tech Man..AFANTOS I get to the headquarters .. Yes yes it will contact you .. nothing again (I did not buy from him) .. you were not coming to see it. Re-telephones .. we have arrived in September September Guarantee expires .. In the last conversation the lady I was talking to did not undertake to announce to me that AFTER THE PURCHASE WITH THE PRICE ... THAT MEANS HOW IT IS NOT COVERED. I asked them to send them a blanket cleaning invoice to confirm that I don't use it professionally, it's just my own home. And so I'm just with a machine that you don't make, the technician won't call me again. I would probably throw it away, but otherwise, it was just the beginning. I think it's not a coincidence that you have so many bad reviews, unfortunately I didn't read them earlier ... LG NO RELATIONSHIP EVERYTHING ..