Cambridge East Health Care Reviews

I had a pleasant stay at Cambridge East. The staff was helpful with my needs. I received the theropy that I needed to restore me to my every day life.

Smells good (I am a stickler about odors)! Weekend staff were really helpful! Toured in June. The residents seem to be well taken care of, well groomed and happy.

Worse nursing home I've ever witnessed. Internal racism within the staff, abusive nurses who probably wouldn't even blink if they let a resident die, a new administrator comes and goes almost every month... shut this place down.

Love my team! I love working in an environment where I can tell I am making a difference! East rocks!

I arrived today to visit my disabled brother who was brought here a couple weeks ago. This was my first time visiting. I called this business twice while on the way there to find out what were the protocols for visitation due to COVID-19. Both times, the phone just rung straight for over a minute. When I arrived, I went in to the back entrance to only find there was no one available at the desk for help. I noticed a bell/intercom by a door leading to inside the nursing home, which I buzzed. No answer on that either. I ended up having to call my brother on his cell phone to find out that visitation is looking inside his room window from the outside. Luckily he was able to move to answer his cell. I am just highly disappointed in how there was nobody around to assist visitors and I m quite frankly worried about the treatment of my disabled brother.

Without a doubt a despicable place.
Where should I start?
The neglected patients, the lack of housekeeping, deplorable living conditions for any living thing.
The staff is far from qualified, rude, that is the least of the problems with this place.
It is 2019 and this is an unacceptable environment for anyone let alone someone spending their last moments on earth I would rather take my chances in the street.
The nurses, cna, and maintenance man all should be ashamed as well as in prison.
I took pictures and recorded the staff and environment. We took my father out of their and would rather take our chances then to let any human stay there. They should be shut down. Missing smoke doctors in rooms, wrong medication, dirty diapers on floor, garbage in the same place for days, dirty sheets, patients in same clothing for days, feces on curtain as well as on toilet assist handles for the entire stay. Exposed wiring. Staff are on cell phones while in common area as patients sit with no interaction. My fathers roommate God bless him, in the 5 days my father was there not one time did a staff member check on him while myself or any members of my family were there. We fed him food we brought in and he ate it like he hasn't eaten in days. The only other time I saw family there for anyone in the entire building was one time visiting and after that not a single one. I came to the conclusion that this is the type of place that exists only for people that have noone that cares about them. No family, or close friend well this is that place and shame on any staff member that works there and does nothing to improve that place. Where is the humanity? I pray they are investigated and shut down. Whoever has family there
GET THEM OUT ASAP!

This is the worst place to ever take anyone you care about. The staff on the floors could care less and the administrators are even worse. I could never recommend this place and cannot believe it is still open and taking patients. The State of Michigan is being negligent in not closing this facility. I only gave it one star to post this review - it deserves NO STARS.

They keep you updated on your love one they let you know if something is going on. The staff listen and talks about any changes they see.

NEVER TAKE YOUR LOVED ONES HERE. Worse than jail. Cold food. Lost clothing. Put in moldy clothing. Not providing showers. AWFUL. Wish I could do negative stars.

I would NOT leave my dog there for the weekend, let alone a loved one. They were able to rehab my Dad but the facility was downright depressing. When I called to talk to him I would get transferred to his nurse, 85% of the time they would not pick up or put me on hold and not come back to the phone. Many of the employees were rude and hated life (a few people were very nice).

Wasn't real happy with this place.they left my dad in the chair and he fell out. He was so drugged he didn't know us. The rooms were so crowded with whatever you couldn't move. The didn't give him his med s so his INR was 1. Not good.

I would highly recommend Cambridge East for therapy. Their therapists are excellent. They are patient and very thorough in explaining everything. The facility is clean, however they only changed the bed sheets 2 times in 2 weeks. We received the admissions packet 3 days before the discharge date. While being admitted, we were put in the room, and weren't informed of anything. We went to the desk to find out anything. If someone does need to go to a short term therapy facility, I do recommend Cambridge East.

This nursing home's physical therapy department is solid. Ordered me a new postural vest for my scoliosis.

MY MOTHER HAS HAD THE WORST CARE HERE. THEY ARE SHORT STAFFED, THE DIRECTOR OF NURSING QUIT, AS WELL AS EMPLOYEES. SHE DOES NOT RECEIVE HER MEDS ON TIME, HER FOOD IS EITHER ICE COLD, NOTHING ON HER PLATE BUT TOAST., MIND SHE IS NOT ON A STRICT DIET. SHE IS ONLY HER FOR OT AND PT. WE ARE TRYING TO TRANSFER HER TO A BETTER FACILITY, AND THEY ARE PROLONGING IT. THEY LOST HER CLOTHING, EVERY ONE IS CONSTANTLY AT THE DOOR FOR THE DIRECTOR COMPLAINING. NOT A GOOD PLACE AT ALL. WILL NEVER REFER ANYONE TO THIS FACILITY

All the staff is excellent here,I have got excellent care here.

Everything in here is fine, except some of the food and beverages were limited, The Rehab Department was excellent, they did a good job. I have excellent nurses, they are all very good. I normally don't go to activities but when I do, they have excellent deserts! The bed is comfortable, the place is clean, they clean it everyday. They dust everything, wipe down everything, make sure I have toilet paper, they do a good job. Some channels are available, and some channels are not available.

I was discharged from Royal Oak Beaumont in April of 2018. I could not go home due to my condition. I had nowhere to go! A lot of the nursing homes and rehab facilities in the area wouldn't accept me. I chose Cambridge East because it was close to my pastor's home. When I came to Cambridge East, I was welcomed at the door and shown to my room. I had a private room. The room was clean, linens were neat and it smelled fresh. The hospitality shown to me by the nurses and aides was impeccable. They really took me in as family. Never had any problems while I was in the facility. They respected me and my preferences. I ate my meals and took my meds when I wanted to. Some things I was diagnosed with confused me. The nursing staff and rehab team took the time to break things down for me. Really great place.

Food is good, the chef is good. The nurses are good with patients. The physical therapy listens and works with you. Excellent care. And very patient

thertherapylistens

The staff at Cambridge east is very helpful .Eveeyone knpws there part and they communicate well with each other .

Cambridge East therapist(Bobby) went above and beyond including helping in therapy.All the other therapists were helpful and kind. The nursing staff was good and the room was nice and clean.Everyone took good care of me.Definately, I recommend this place to others.

My Mother has been here for a week and I have very little positive feedback. Once I walked in and got a general vibe from the staff, it was clear that they were not the people I wanted to care for my Mother. After contacting the resident social worker and asking for her to fax in a transfer to another phacility, it took four days for her to do so. Just like everything else...it's all about the money!

You WILL DIE HERE! And you will die in pain from not getting your medication on time. I'm talking about the medications that are keeping you alive. Then after you die, no one will realize your dead. The nurses here cannot be certified. There is no way. Its almost like they are trying to kill you so they have a quicker turn over since its medicaid and medicare only they get certain amount of funding per person. Or should I say prisoner on death row. Enjoy the last days of your life and may you rest in peace.

My uncle has been there for about 3 years. Each and every time I visit it is something wrong with him and he is bruised. The first time he had a huge dark purple boil on his leg the size of a baseball. Staff was so nonchalant like oh a table fell on him . Excuse me? And my family was not contacted at all. I recently visited him and his eye is red ball is red and it s black and red around the eye. They staff and not even the nurse could or wanted to tell me what happened. I bought him tons of sweats, socks, T-shirt s, a cover, and even slippers for him to wear while being there. I came back for a visit and NONE of his things are there. Every time I come staff is rude and looking at me as if my concern for my GREAT uncle is wrong. Their only concern is their paycheck. Every time I visit he has no clothes on and he is under a cover in just his draws. My uncle had a stroke so it s hard for him to hold a conversation and understand you. However, I have lived with him my entire life he has NEVER slept without cloths. He is even unclothed during the day. Every time I visit he is crying. I think their staff is abusive. My uncle was the happiest man i know, always smiling. And this breaks my heart. We sent him there because he can t be at home alone while we work. I can t pick him up by myself If he was to fall out of the bed. He is there to be cared for and closely watched by staff. If this is not a job you love then quit and find a new one. It s unfair.

My uncle has been a resident at Cambridge East for two years. The staff are very personable with him and our family. They keep us updated and resolve any concerns we have quickly. Whenever my wife and I visit, my uncle is usually at an activity which really assures us that he's being taken care of properly and not just tucked away in a room. Staff are decent folks!

Nursing and therapy is excellent .All the staff is taking good care of my family member .

This place is excellent ,staff here is good .The therapy team is great here .

The Rehab team is outstanding! Bonnie and Ivan are so caring! Thank you Cambridge East for everything you have done for me!

Your loved one would be better off in jail than here!! Not joking!! DO NOT SEND ANYONE YOU CARE ABOUT HERE! If this is the only facility that will accept them, then suggest they commit a crime so they can receive better care in prison! Disgusting facility in every aspect! The positive reviews must be from employees. Staff is rude, totally unprofessional, facility is filthy and smells horrible, patients are ignored and pretty much left to die! Any Doctor that sees patients here should be reporting this facility to the state or they should be reported. There is no way that this place should be open!

My aunt was here for short-term rehab. The staff was great. The place was clean and smelled nice!

Rehab department was very good and helpful towards my recovery. I didn't feel good coming in to the facility but after therapy I feel great .

Do not take you're loved ones here. It is nothing short of an execution chamber
. Believe me I'm not making this up

NEGATIVE 100 STARS!!! Absolutely horrible staff! They are so lazy! Don't count on getting any better here. You will only get worse and that is a GUARANTEE!!!! Don't get medication on time. Or even get it at all. You will be ignored by staff even if it is a life threatening emergency! Four people have just died here in the last five months! This place is hell! Unfortunately, MEDICAID only covers this place for me and when I tried telling MEDICAID that I was getting improper care they told me I have to deal with it or I won't be covered for treatment. And its life threatening. So ya I guess I'm screwed.

Sherry and Mildred are amazing aides. They are so down to earth. The facility also has really great live entertainment.

This facility has caring people. The therapy team is the BEST!!!!

My mother was on hospice at Cambridge East. The facility took great care of her because I couldn't. Staff is very caring and helpful.

This place doesn't even deserve a star, and who does the state think they are to even keep a place like this open. UNBELIEVABLE!

Sickening the things that try to get away with.I went to visit my mom and there were two people in her private room one staff and a parent.I had no idea who that were

I was shocked how new patients are treated. Bringing my wife into the rehab. I was told I must supply my own wheelchair and walker. No Cambridge East personal can help with getting my with out of my car and into the building. No smoke detectors in rooms. Floors are dirty and sticky. Restrooms are share by two rooms and doors can not be locked. Dinner was being served at the time. I was told all patients got the same meals. My wife just had heart surgery and they wanted to serve her taco meat on a bun. Shower rooms are down the hall and all 10 rooms share shower. No doctor on call to review discharge papers and get drugs ordered. My opinion take your loved one elsewhere this not the rehab. you want. The star rating does not have a negative rating but to post this I had to use one star. BEWARE of this rehab. My wife and I were there for two hours and left the building in disgust never to return !

I feel that my therapy has improved with excellent care and service at Cambridge East. Nursing care has been very good. The food has been fair. Management has been very thorough.

They don t even deserve any star the nurse is so rude to the patient. The patient blood pressure got low bcz of her behavior the nurse was threading the patient she s gonna call the police just bcz she had an visitor with her to take care the nurse takes forever to come when the call light is on. Their place is so dirty too the toilet get stuck they don t even clean the room the dont take the garbage etc etc. I don t suggest anyone this place please avoid it if u want ur friends or family to have good health.

The staff is very efficient .everyone is nice and friendly

Everyone was great .The facility is clean and everyone helped me with all my needs.