C.F. Martin & Co Review

We were there in July 2013. The main factory tour was excellent, and the folks at Martin couldn't have been nicer to us. The factory itself was amazingly clean and well organized for the production (1000 guitars a week) and the workers were inspiring to watch. They all seemed very happy to work there, and to enjoy their labor. My new bride and I went through the Martin plant on our honeymoon in 1976, and a lot has changed since then. The guitars they make today are even better, and Chris Martin is doing a superb job of keeping the Martin family heritage alive and well, and making some pretty awesome guitars too! I own 3 Martins and hope to add a few more...love them all. As a native of this area of Pennsylvania I am proud to own a Martin. It all started with a 1950's Martin 02 Uke that my Mom passed down to me (still have it). Thanks CFMartin for a wonderful day and keep up the great work!

Amazing place for anybody who plays guitar. The tour was very informative and everyone welcome us with a sincere smile. Our tour guide was very knowledgeable and made sure that we enjoyed our experience.

I have worked here for 20 years. I love the fact that this is one of the few companies today that takes pride in what they do.

This factory tour is a must, it is free and they take you out on the production floor.

This was a great tour. Very informative and it made me want to become a luthier... Oh well leave it to the professionals.

Went on a tour of the factory and it was amazing definitely would go again!

I have been coming to martin for year. Best bunch of people out there.

I brought my guitar here about 6 years ago. I have a vintage Martin, made in 1971 and the bridge had become detached. I drove the guitar here from New Jersey, they were able to reattach the bridge in one day, and I have had no problems since. Phenomenal service and people. I am grateful for the quality work that they do. Thank you!

Fun tour and it's totally free. Warning! you will want a Martin after going on the tour.

Brent, Factory tour guide was very knowledgeable and answered everyones questions and was friendly. Woman in the store was very friendly, helpful and also very knowledgeable as were the other employees. We enjoyed our time there and look forward to a return visit and recommend factory to others.

I dropped my guitar off on 8/03/12 for warranty and non warranty. Nothing major just normal wear issues. As of 01/22/13 I have still not got the guitar back and now the customer service rep has stopped answering my E-mail, pretty poor overall for any company and especially one like Martin. I suspect since my guitar was a low end model that it has been pushed aside for better models. I am going to try to get through to the owner Chris Martin but that will probably not possible. Pretty poor service and not at all what I expected

I haven't been on too many factory tours, but this is how they should be. Walking around on the factory floor with a guide who was a manager at the factory. Our guide really knew his stuff and was able to answer any question we threw at him. The tour took about an hour and a half. At the end I felt like I had seen just about every aspect of guitar construction. There is also a museum with TONS of examples of martin guitars from the start of the company through contemporary instruments. While you are waiting to go on the tour there are a bunch of guitars that you can play. Everyone on the tour was given a headphones so you could hear the tour guide (since the factory can be a little loud in places).

Free tour of this famous, unique factory is well worth your time, even for the non- musician. Includrs a museum that gives history of guitars and guitar making with beautiful exhibits. No crowds and friendly tour guides.

What an amazing place to visit! If you have an opportunity to walk around the museum and take the tour, DO IT!!!! I left absolutely thrilled and excited because of the museum and the historic guitars and memorabilia they have. I was overwhelmed and will definitely be going back to go through it again. If you play the guitar, have ever played or want to play...GO!!!!!

The headquarters of the legendary guitar maker Martin.

Here is where the dreams come true !!

Great factory tour, great museum. All employees are very helpful, obviously proud of and dedicated to sustaining Martin's high quality reputation.

Best guitar makers in the world great place to visit

I am a little biased. I have worked at Martin Guitar for over 22 years. It is still one of the best places I have worked. We are still making the best acoustic guitars you can buy. Every day I meet new people. The faces of the poeple on the tour are my inspiration. I myself love music. I played violin for 11 years. The beauty of an instrument. The love of wood. Knowing that each guitar goes to a special individual. Either to create his own, or to enjoy others music, is just the icing on the cake. Hope to see you soon. A few pictures of some of the new models in our lobby. Come play.
If my review was helpful please hit like.

Well worth the experience to go see the place where some of the best guitars on earth are made. The tour is free. i would recommend getting there before 11am. The museum was really nice and the company store was ok. The tour is the highlight of the experience and I had a great time learning about all the process of making a guitar. It really makes you wish you played or had the money to afford one made in Pennsylvania. They are beautiful and made with pride.

The birthplace of my two D-18's. My first one a gift from my mom in 1971. My second, a gift to myself in 1983. Looking inside the sound hole, on the back brace it's marked "1833 - 1983 ~ 150th Anniversary. The normal C.F. Martin etc. markings are located further inside instead.

While I thoroughly enjoyed visiting great tour & awesome museum my visit was bittersweet, as I had an appointment to bring in my '83 D-18 for a minor repair a loose binding on the waist of the upper bout the repair covered by Martin's generous warranty thirty-three years after I brought "her" home!

A huge thanks to all at Martin, especially to the men and women whose hands (and eyes) bring new life to wood. Alchemist's? Magic? Perhaps a little of both!

Thank you all!

Best flat top guitars in the world. The tours are especially amazing. Visit Nazareth music center five minutes away to choose from a selection of sixty or so. Recommend the D42.

Finally got the chance to take a tour of the factory after living a few minutes away for most of my life. It was a great experience and our tour guide covered everything. I will definitely go back again next year and possibly bring along some friends or family. I high recommend it and it's a great way to get motivated to play guitar!

To see a Martin guitar being shaped and created before your eyes is sheer beauty. I saw a $20,000 custom guitar being made and $1000 guitar looked just as perfect on the outside. I was able to play a number of high end Martin models in the showroom, before some smart-ass picker made me feel like a beginner. Go if you can. If you own a Martin, just go. Shop at gift shop. They never have the t-shirt or size I want.

Some of the best sounding guitars I've ever listened to trusted by the greatest artists around the world, since 1833. They do an awesome, free tour, showing start to finish on the instrumental icons. Don't forget to Check out the gift shop!

Wow! I was blown away by the most fascinating tour of Martin Guitar. Really interesting to learn how the guitars are made and the different quality of woods used.I would go back again and again.
Highly recommend this place even if you're not a muso.

The oldest factory in the era that I was only 10 years old. Guitar producer That many of you would like to be the owner I personally know Guitar Martin, whose price is more than my salary. But would like to be the owner, if there is a chance, would be quite a merit

A great tour. The tour was very through and I learned quote a bit. The opportunity to play the guitars and the museum made the visit complete.

For the Love of Music: Take The Martin Guitar Factory Tour!
Don't forget to do some dumpster diving in the parking lot for some unofficial, but authentic Martin wooden souvenirs very cool indeed,

Great tour! The staff here is really helpful and knowledgeable. They welcome everyone with a smile. Great guitar museum and gift shop with shirts and other Martin guitar branded items.

An awesome experience to see all the work that goes into each guitar. Also, the museum has a lot of history with lots to see.

We walked in at 1050am and were able to join the first free tour at 11am. Our guide was friendly and the amount of stuff we got to see for free is impressive. Plus you get a keepsake at the end of the tour. The factory is noisy and has a variety of smells that may bother some due to glue and wood cutting but it is fascinating and well worth it in my opinion!

I'm feeling very disappointed with playability of Martin DRS2 I purchased locally a little over 2 years ago. The neck apparently has issues that can't be adjusted by stores service tech and I was told to "keep an eye on it".
Martin repair shop is 6 months out event they sent it to factory. Unexceptable!
I thought Martin guitars were better quality but...

It's the home of C.F. Martin guitars. The factory tour is really interesting, and the museum is a wonderful collection of instruments. If you are a guitarist or Martin fan, you will love going here. A fun experience.

enjoyed my visit...very informative...the factory was clean and organized...the employees/staff were friendly...

It is a safe place and apart they make excellent guitars

The museum had a lot of interesting artifacts.Gift shop lacked. We waited two hours for a factory tour that started late. Told us we couldn't go with an earlier tour that only had 5 people. Then the group we were put with 13 people. People who run the info desk are rude. But the tour was amazing. It puts u in the thick of things.

Martin Guitars are extremely inexpensive!
I'm the original owner of a DC16-GTE (serial number 720,000 made around the 100th anniversary of Martin) and purchased it 7,124 days ago of the writing of this review. Financially it equates to $.0015 per day of ownership, lol.
The sound of this guitar just gets better over time. The resonance was present when I purchased it but has enhanced as the years have passed. Can't beat hardwood Martin guitars, they are beyond comparison . No splits, cracks, neck warping, or damage to the finish after twenty years, this is proof of quality and craftsmanship this company puts out.
The only care I have taken with this guitar other than string changes is keeping it in it's case when not playing and using a inexpensive sound hole humidifier because I live in a desert region.
How many things last for twenty years and get better? Not many, great job Martin and thank you for providing me years of satisfaction.

Great tour! Very friendly and kind employees! Fun, Educational and Eventful!! Definitely suggest to any single person, especially if your a musician as myself then it's without a doubt the place to go!!

Neat museum. Didn't have time to go on the tour, but I wish we did. They have guitars in the lobby you can play with.

It is the guitar factory, there is the museum and the gadget shop, but it is not possible to buy guitars.

I've visited in 1994. So long! Mr. Mike Longworth.
The old (original) factory is place to see.

What a place! Awesome history, craftsmanship, and quality. The staff is incredibly friendly as well!

Amazing sound and quality in each and every product!

The Museum is first class, many , many one of a kind instruments to see. If you love music , especially if you play, this place is a must see experience !!! It's brilliant too , cause two types of folks come to this building , those who own a Martin, and those who will own a Martin. the hands on experience insures that !!!

The tour is so much fun! Worth a trip out just for that. The museum is cool too. Gift shop is overpriced, but what would you expect from a gift shop at the Martin Guitar factory?