BSR Realty, Inc. Reviews

My partner and I worked with Dwight and Dustin of BSR to purchase our first home together. We couldn't be more happy with the attention and service we received. Dwight and Dustin patiently walked us through all our concerns about buying our first home. They responded promptly and thoroughly to each of our questions, even setting up calls after business hours on several occasions to accommodate my intense work schedule. I'd recommend Dwight and Dustin to anyone considering buying or selling a home.

Very friendly great people skills. Although Dropbox currently closed at this time . Posted March 4th 2017 at 9 p.m.

The worst agent i see
Very arrogant manager this daniel
They just collect application fees
Never get back to you
Never give you hard dates for reply
One month now since i paid the fees and submitted the applications with no reply

FOR RENTERS - They way over charged us for repairs ($1,500 for touch up paint after 1.5 years of living in a 1200 sq ft apt and we patched holes from hanging pictures ourselves) ($3k charge for scratched faux wood floors) and they were very slow and unresponsive on repairs (~3 months to fix an ice maker as an example, but every scenario was ridiculously long). They also charge you for rent until you drop off the keys in Hayward during their business hours, which are not convenient for most working people (especially if you re renting in SF and don t have a car) - they do not have a drop box, they just keep charging you even though you ve moved out just because you couldn t take time off of work to drop off keys. They rack up charges and don t give good service. I m updating this post because I just moved out of an apartment not managed by BSR, and the landlord was reasonable and respectful and it reminded me of how horrible it was dealing with BSR. If you have other options, for your own sake, do not rent from BSR. Save the headache and go with a landlord that will treat you with respect.

Poor old school style service. My experience renting from them was perhaps similar to what I'd expect if I rent directly from an 98 year old granny. Their response to any repair or service request is painfully slow and extremely manual.

If I was writing this in 1999, I'd rate them a 5 star.