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What reviewers say about Brookline Dolphins

Generated with AI from 23 reviews on Trustburn · updated 14 days ago

Customers generally praise the friendly and well-trained instructors, the clean and bright facility, and the clear communication regarding their children's progress and safety.
What does Brookline Dolphins do?

The provided data does not clearly state what Brookline Dolphins does, as the company description on file is empty and the reviews mention Goldfish Swim School without explicitly linking it to the company name.

Are there any complaints about Brookline Dolphins?

Critical reviewers wrote that the reception is poor, free family swimming operates on an arbitrary first-come, first-served basis that is practically unavailable, and the class style is too relaxed for the price.

What do people say about Brookline Dolphins outside Trustburn?

It is not clear from the external facts what people say about Brookline Dolphins, as the discussions outside Trustburn focus on Brookline Recreation and the Brookline Soccer Club rather than this specific company.

AI-generated from reviews on this page. Verify anything important with the company directly.

Lauren Thompson
Reviews 1

We are new to the Goldfish community and couldn't be more thrilled with the experience. We opted for a private family lesson due to our schedule availability and it has been fabulous to watch your staff work with our girls and the girls working together. They have come to love your staff and look forward to their swimming lessons each week. As you promised, it took three weeks before they were confident, happy and hooked :)

Kamber Hetrick
Reviews 1

My daughter has been taking lessons at Goldfish for about seven months. She enjoys it and looks forward to returning each week. As a parent, I love the feedback we get every week from her instructors. It's also great that they allow students to move up when they're ready instead of waiting for the end of a session. Outside of class, the waiting area is great for when I need to work (yay WiFi) or when I have my younger son with me and need to keep him entertained (they have coloring sheets and a chalkboard). Overall, it makes for a relatively stress-free experience for all. COVID-19 update: We're so glad that Goldfish has reopened. The new safety procedures are pretty robust with temperature checks, distancing, and frequent disinfecting. The smaller class sizes also mean more swimming and instructional time for each swimmer. My daughter is very happy to be back in the pool. Unfortunately, non-swimming siblings can't come in the building right now, but that's understandable.

Katie Ricci
Reviews 1

I had been looking forward to swimming with my daughter since before she was born, and I'm so glad that we're able to swim at Goldfish swim school! I was nervous about pandemic precautions, but I appreciate they have very clear policies about masks, spacing, and I see them cleaning both deck and changing rooms frequently, so I haven't had any worries since starting lessons. All of the instructors and lifeguards have been very friendly, and setting up a trial and then a weekly lesson time was easy. I called/emailed a few times and got quick responses, and they followed through on their promise to let us know if a spot opened up at a different time. Thanks, Goldfish!

Brookline Sea
Reviews 1

Class is good, but reception is worst. Free family swimming is on a first-come, first-served basis, but operation is arbitrary and practically almost unavailable. I am very disappointed because it is different from the description at the time of enrollment.

Melissa Marcotte
Reviews 1

I began swim lessons with my nine month old son at Goldfish Brookline a month ago. They have amazing COVID protocols in place- temperature check upon arrival, individual changing rooms sanitized between each use, one way traffic, staff sanitizing and adapting all equipment, and mask/ face shield wearing in and out of the pool. There is also a parent watch area that is socially distanced and behind glass. In my mini class, there are only two other babies so I feel safe and we get lots of attention and instruction- I can see the staff following a curriculum throughout the lesson. The water warm- my baby loves is and is always so relaxed! Swim class is our favorite time of the week! My husband, sister and mom have love joining in the fun and bringing our baby to swim as well. HIGHLY RECOMMEND!

Deborah Fisher
Reviews 1

Our 8 yo started at the Brookline Goldfish Swim School in Glider 1 classes, unwilling to put his face in the water. He's gone up 4 class levels at Goldfish and is now in Pro 2. He went to an April vacation camp at the JCC, and they require kids to pass a swim test to swim without a life preserver. Thanks to his Goldfish lessons, our 8 yo was one of very few kids who passed the test! The staff are also wonderful (especially Zarya (sp?))--friendly and super accommodating.

Jackie Palacios
Reviews 1

Very good place for all kids type of ages to learn how to swim and learn to have fun inside the water. Instructors are very patient, friendly and know what they're doing when it comes teaching kids The only thing I recommend is if kids are doing above and beyond and trying their best with their lessons to continue rewarding them like they where doing before. My son loves it and his been going there since 2018

Michael Wong
Reviews 1

I love this place and the staff are excellent. However, I found that the classes are too relaxed. YMCA pushes the kids, motivates and encourages them. Goldfish tends to be the easy and slow approach. Some kids require that relaxed approach. But, for the amount per lesson, we cannot afford that type of style. In one session, my daughter was on the wall along with another swimmer for most of the session. She had two pushes off the wall where one swimmer required additional help. It was a 3:1 ratio. The class was 30-minutes and my swimmer barely had a lesson. Goldfish tends to put new swimmers at the lowest level first, regardless of their abilities to have the instructors evaluate them. This lasted for 3 classes where I decided to cancel. It wasn't until I decided to cancel where the next classes, before my contract ended were putting my swimmer with a more aggressive instructor. By that time, I didn't want to pursue due to the cost and lesson format. Facility and the staff are excellent! Unfortunately, the lessons were not a fit for us.

Vanessa Berry-Tielman
Reviews 1

We love everything about Goldfish! Teachers are friendly and knowledgeable, front desk staff is very customer oriented and friendly. Lots of options for every level and very responsive, happy and friendly staff. Despite all the challenges COVID presents, we feel very safe at Goldfish. Thank you for letting our kids have fun during these trying times.

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