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I'm so frustrated by how useless this car insuranc...

I'm so frustrated by how useless this car insurance is proving to be. I had to call you guys and convince your agent way past the 48hr waiting period to place my claim. I still had to call every two hours for the passed week to check on progress no update what so ever, you don't even read emails . Now I'm being told to wait 5 whole days plus a weekend for authorization where as this usually takes 1-2 days.

Very poor service. I have been waiting for service...

Very poor service. I have been waiting for service provider who have been given incorrect address in reference number 00024215. I can assure you I will concelling this insurance it underwritten by Ooba insurance